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I don’t leave reviews but must in this case to warn others! My daughter purchased a Freelander in December 23, it car broke down within 2 weeks and Mark refused to accept that the oil filter was blocked and oil had not been changed in the PDI, no records available re the PDI! The rear brakes seized 2 weeks later, not covered!, PDI!? Crank shaft sensor went a month later RAC fixed submitted invoice twice! Left Marks several voice mails and emails later I’ve heard nothing absolutely nothing! This car has cost my daughter about £500 in the warranty! period to keep on the road and Mark doesn’t even have the courtesy to acknowledge messages when we have been very restrained. DON’T BUY FROM THIS GARAGE! Unfortunately off to Trading Standards and County Court to reclaim our money!
Reviewer has confirmed their email address
Don't buy car from here, clutch was dropping and I took it back and they didn't wanna know... Also last week my abs pump failed and now my front drivers break don't work. I was told to stay away from this place by a friend but I gave them the benefit of the doubt wish I had listened to my friend now.
Reviewer has confirmed their email address
Bought a Vauxhall Vivaro 2008 from Edgingtons for £4.5k + part ex beginning of September with 1 months warranty. By beginning of November the fuel injector was broken, and was charged £285 to replace. The electrics had been messed with by previous owner so internal lights didn’t work and electric windows didn’t work after 1 month. Where the cab of the van and the rear of the van meet started collapsing in by January and at that point we decided to cut our losses. We managed to get £1k part ex so lost £3.5k+ in 5 months. The van was an awful pile of shite that we had issues with as soon as the commercial warranty ran out.
Can't understand the negative reviews here! I've had a working relationship with the family now for over 12months and have NEVER had a problem. Punctual straight down the line honest family business. The sales team won't take a vehicle in if they are not happy with it so therefore they won't sell a vehicle they're not happy with, I can tell you that first hand. If you're genuine and want to buy, they will bend over backwards for you.
Untrustworthy business which has been referred to Trading Standards with legal action starting.
Purchased a car from Edgintons of Inkford and the car immediately had issues. The Manager, Mark, made it very difficult to get this rectified as he did not want to fork out extra costs even though it was within the 3 month warranty. He swore at me, lied to me and avoided my calls when I tried to chase him to get this sorted. I would never ever buy a car from here again, absolutely shocking treatment by the manager!
Zena brotherson in response to BAD customer service
Goodness me I wish I’d seen your review before my 19 year old son bought his car from here . £3000 for his first car and his hard work to save this money while at uni! The 3 month warranty was a waste ! My garage checked the car ,, break pads disks , air on not working , not in need of regas but whole unit. Sound system is not functioning either , to a 19 year old this is important . Central locking nor working . The list of dangerous fault that needed immediately addressing are too extensive to type . Little things like wiper blades , number plate mounts are fine but not a huge bill .£1300 later it’s safe to drive ! 12 month mot and full service history a joke . I trust my garage as they have worked on my cars many years . Straightforward honest trades people . Mark makes Arther Daily look like a saint. Initially Mark rang me and agreed to pay £470 towards the repairs as he said he could of done it cheaper ! I very much doubt this now . I returned all the invoices and waited for the money to be paid . A third of what my son paid out !,, This man is a100% fraudster . All he was doing was getting the original invoices back to stop me taking this further . My mechanic runs a above board establishment so this is easy to remedy .I’m so pleased I recorded the conversation with Mark . This man Doesn’t return calls or do what he promises at all . Avoid at all costs he is dishonest, shady ,rude and everything people need to avoid when purchasing a car .
Edgintons of Inkford are a rip off, should go to a scrap yard would get something better.
Unless you want to be ripped off I would avoid Edgingtons of Inkford at all costs! We purchased a van from here and from the start we had several problems. They have refused to take responsibility even with the agent confirming the van is unroadworthy. We are now £3000 out of pocket and have to scrap the van while they continue to rip off honest people. Need closing down. Trading standards notified.
Reviewer has confirmed their email address
Bought a car back in January this year, paid more than top price, expecting it to be a good car with low mileage for its age. Had nothing but trouble with it, only having done 1000 miles since purchased. Engine management light has come on several times. I’ve had a garage look at it & there’s so many problems with it, after spending several hundreds of pounds & still having problems, I have decided to get rid of it at a big loss today. Would have taken it back a while ago, but as I live a a few miles away, I dardnt risk driving on the m42 with it.
Reviewer has confirmed their email address
Edgintons of Inkford were excellent, I haven't had any problems with my car in the 2 months that I've had it. There was a slight delay from the finance providers but the man at the dealership drove me and my husband into the local town until it was sorted then picked us up again. They were very helpful and I would be happy to do business with them again.
Reviewer has confirmed their email address
Edgintons Of Inkford is an Independent dealership that is based in Birmingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Edgintons Of Inkford
Alcester Road
Birmingham
Worcestershire
B47 6AP
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