Had a car delivered this morning by a super friendly guy who I actually felt sorry for it was Mercedes’ E250 LR13 ZJO, The car turned up with 2 x 12 inch indented scratches that were painted over “bodge Job” on thr passenger side rear quarter panel, drivers door and skirt on drivers side, spoke to Ali at the dealership who repeatedly tried to knock me down when I quoted how much the work would roughly cost to repair, I told them I would speak to CF24/7 about the deal, I was told speak to who you want “ I don’t give a fucking shit” I was informed this was the director of Elderwood Motors who spoke to me like this, I am absolutely flabbergasted …. I have refused the vehicle …disgusting people ….please AVOID this dealership, AVOID AVOID AVOID

I want to echo what 'Avoid' wrote in Oct 2021. Unfortunately I didn't read it prior to purchasing a Vauxhall Zafira with Elderwood Motors and my experience is almost identical to 'Avoid' review...but worse as the vehicle I had a nightmare with is back on sale within a week of returning it with all the evidence that the engine has significant faults. I took the vehicle to 4 independent mechanics as agreed by Elderwood to try and rectify the problem. One tried to fix it and failed, Elderwoods own mechanic apparently fixed it without any evidence of work done and two other mechanics including a Vauxhall dealership completed a diagnostics at my expense to say the engine has significant problems and is not worth repairing. With reluctance, Elderwood took back the car but not a full refund. I gave them the reports from all the independent mechanics in good faith that it would be repaired properly or scrapped. I then saw it back on Auto Trader in less than a week selling for more than I originally paid for it. I called to ask why the vehicle in which they have evidence that the engine has significant faults is back for sale. The response was that their mechanic has said it is ok! I expect those reports are in the bin never to be seen. As with the other reviews, I don't wish this experience on anyone. AVOID. .

Brought Sedona from this garage, staff were friendly.. Just had car m.o.Ted Failed on seat belts, tyres were in poor condition. Brakes were not very good, needed new pipes,caliper, pads. Side doors not operating properly.lots of faults.. Cost me over £900 to fix Would not buy from again

Sold a vehicle which is a money pit engine faulty how they can sell vehicles like this is unbelievable

The cars are bought through auction, bodged up & sold on. MOTs are passed through blindfolded & services are a scrap piece of paper. They're going to kill someone one day with the dangerous condition of their vehicles, even worse when they're selling family cars to young families! You may get lucky but it's not worth the risk. They are rude & sexist over the phone when you call to explain the car you have purchased has catastrophically failed & the warranty won't cover it, save yourself the grief! Remember if you have purchased a car from them & it goes faulty within 30 days you can reject the car under the Consumer Rights Act, not that Elderwood will make it easy! We rejected a car in May & the dispute is only just coming to an end in October! Do plenty of research & look through companies house too, unfortunately we are not alone & I would hate for anybody else to have to go through this nightmare.