Found this dealer out driving around one Saturday. We found a car we have been searching for and left a deposit, and arranged to pick up the following Saturday. During the week I googled the dealer, and then panicked. The reviews I read were dreadful. We then visited during the week before exchaging final payment to express our worries, regarding such bad reviews. Spoke to Daniel and he totally put our minds at rest. We went ahead with our purchase and paid £16600 for a Mercedes. Had we read the reviews before we probably would never have visited this car dealer. We are now a month down the line, the car is prefect in every sence. The service we received from Brad was exceptional. Overall our experience was great and I would have no hesitation recommending this dealer anyone.
Avoid Elite Prestige Hoddesdon at all costs. The car was a good price which is why I went ahead with the purchase, however after 2 days the car broken down and l was left on the motorway stranded and this car dealer didnt car one bit because the car was sold for under £1000. They told me I didn't have any warranty and didn't help me at all, U bought the car with my hard earned money and now gearbox is going to cost me more than the car was. This has been a very costly mistake for 2 days worth of driving, do not go anywhere near this used car dealership.
Bought a car off this dealer worse thing I've done. First 3 weeks seemed fine then the hydraulics went on the car took it to the garage I use to find find out there was a few more problems with the car that ended up costing me over £3000, it doesn't end there a while later the MOT was up for renewal had it MOT to then find out the MOT I was supplied with was not genuine as the car had higher mileage than what was on the car. The car had mileage was not right so I went back to the garage to confront them and claimed they knew nothing about it and to leave this with them and they'll get back to me, well after contacting them many times and being fobbed off many times nothing was done lucky enough 4 months later that the finance company I was with sorted the situation out .
Purchased a vehicle from here through Brad. Worst mistake, spent almost £10k Had problems straight away, whining noise from engine, was told if it's covered by warranty it's covered, if not then tough luck. No sympathy. Supposed to be sending me a front fog grille and 6 weeks later I'm still waiting, I've called twice a week and always told its on the way I'll send you a tracking number, I never received anything. They've even used the excuse we didn't have your address even though they had it when I brought the car and I've txt'd it to Brad on his request twice!! Coincidently he never received either!! I called them yesterday and expressed my anger at their after sales service and was told 'oh it's a tough life, you'll get your grille, don't call us again' then the phone was put down on me. Even Chris the 'gaffer' and also a director of this company had the same attitude and told me to come down to his showroom and he'd 'give me what for'. Honestly, avoid this place otherwise you'll regret it!!
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I purchased a vehicle from Elite Prestige in Hoddesdon. When I went to collect it they hadn't completed a few small jobs they were supposed to have done. Wheel refurbishment, clean headlining etc. As if travelled 60 miles and already put a deposit down when I first viewed, they knew I wasn't going to walk away. They agreed to forward me a front fog surround in the post, it took 2 weeks of chasing them for this to happen. When it arrived it was a cheap Chinese copy and did not fit. I have now had the vehicle for 6+ weeks and every time I call and ask what's happening I'm told it's on it's way to me, I'll text you a tracking number. I've never received a tracking number and they fob me off every time. The after service provided from this company is shocking. Take your business and buy a car elsewhere.
I bought a car from Elite Prestige Hoddesdon. This car was definitely not as described, broken down within first 4 days, not really wanting to help and avoided any issues. It turns out the car had been in accident and they failed to report it. Also had a major fail on the MOT but still got a 12 month ticket. Admittedly I should of been a bit more vigilant and done a more detailed history check into to the car dealer. After 7 months of to and fro along with a few more thousand spent on the car, I have got rid and cut my losses. These people are opening up somewhere else in Hoddesdon under a new name I believe, this says it all really. Steer clear.
If I could rate this less than 1 I would, we've had nothing but problems with Elite Prestige Hoddesdon. Firstly, the car wasn't even cleaned, I had to asked them to clean the car and even hoover it, the car had parts broken which they said they would send the part within 1 weeks (I've now had the car 3 months) and still nothing. Then the car broke down and needed a new battery we went through the warranty policy and after weeks and weeks of calling with nothing but bad mouth from the garage I eventually got my money (less than originally agreed) but i was sick to death of their attitudes and work ethic. Disgusting company I would highly recommend to never buy a car from Elite Prestige Hoddesdon.
Hi we bought a Range Rover from these guys and it's the best car I've ever had !! I found the guys there very friendly and couldnt do any more for me great car great people Thanks a lot xxx
Basically put a deposit down on a car and informed the dealers that I would be a doing an AA inspection on it they said fine, a couple of days later I phone them to confirm i was going to pick up the car on the day of the inspection they said there’s a problem with the car but they will fix it. I had to re-book the inspection on a different day I informed the dealers of the day it was booked. When the day of the inspection was here the AA engineer went to the garage but the car wasn’t there. I made it clear to the dealer that I was going to be doing an inspection on that day but he decided to take that specific car home from all the other cars he has got. from that point, I knew the dealers were bad dealers and I didn’t buy the car. I highly recommend everyone to avoid the dealer. P.S I didn't get my refund back even though the dealers said to me they’ll give me a full refund if anything goes wrong.
Reviewer has confirmed their email address
If I could give this company less than one star I would. After having bought my car no less than two weeks later the stater motor had gone. I had to phone them endless times before they came to pick my car up to fix it. However they do not fix the problem as my car would still not start. I then took it to my local garage who told me whoever had 'attempted' to fix my car had bent the starter motor round instead of taking it of completely to fix it. This then meant a week later my car again was not starting. From then on I wanted nothing to do with them. Now a year later I have gone to get my mot and have found endless complications with my car including advisory problems which I was told had been sorted when I bought the car. I would never recommend this company to anyone ever and tell anyone thinking of using this company DO NOT. Avoid at all costs they are a complete con.
Car Dealer Reviews has recently identified that the website link to Elite Prestige Hoddesdon was not working and so has removed it from this page. Whilst looking into this dealership, Elite Autos is also run at the same premises and has the same contact number.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Elite Prestige Hoddesdon
Belcon Industrial Estate
Bingley Road
Hoddesdon
Hertfordshire
EN11 0NX
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