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16 reviews from our car dealer reviews community
Leave a review for Emerald Motor Company
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16 reviews from our car dealer reviews community

Leave a review for Emerald Motor Company
Leave a review
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"Dodgy car!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If I could give less than 1 star I would..would not recommend to anyone!! Advertising a car with 12 months mot,which ran out after 3 weeks and then failed!! Then telling me to drive it anyway!! Will be telling anyone and everyone to avoid at all costs.. can't wait for the day trading standards catches up with Them!!

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+2 Found this review helpful
"Awful service terrible dangerous car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car August 2017 from Emerald Motor Company, realised it had fumes inside car upon driving took it back twice to Chris no refund given or repairs done. avoid this company at all costs !!!!

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+1 Found this review helpful
"Great service from Emerald Motor Company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked up my vehicle today from Emerald Motor Company and started getting to know it. Loved driving it and so far all looks good. New mot put on it and breaks renewed. My service from the staff and owner has all been positive and hopefully I will continue to experience trouble free driving, I'm sure I will.

"Hannah"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Horrendous man. Was sold a bmw which within 2 weeks broke down. Something within the engine had exploded. A new engine was required. After several abusive exchanges they finally agreed to fix the car sharing the cost. However this awful man also mixes with awful mechanics, who had further damaged the car. Over a year later, we hadn't seen the car in 9 months. At one point we weren't even informed as to which garage it was now being repaired at. Eventually we cut our losses and sold the car . We lost thousands. Unfortunately it would have cost us thousands more in legal fees to take further action, and the owner had made it clear if we did he would wind up his company and start elsewhere. We would receive nothing. Avoid this company at all costs.

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"Northants customer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a Citroen 2CV from Chris, via an Ebay classified advert for £6000, on the 20th August 2015. My father bought the car. Paying that much, he expected a good vehicle. In the Ebay description it was described as 'one of the best available examples' and 'truly immaculate condition inside and out. We did the best inspection that a layman could and although there were minor issues, we thought that we could stomach these, because they were minor. After taking the car to one of the UK's leading 2CV specialists and a former MOT tester/supervisor, he wrote a report, which made it clear that extensive corrosion of the inner and outer bulkheads had lead to a collapse of the front of the body. Not only that but one of the front wheel's was badly corroded and patched with filler, yes filler. This alone meant the car was dangerous. A long list of further faults emerged. The matter was handled by a subordinate and then passed to a legal firm called Law data. Despite repeated evidence of objective facts(in the form of a full report with pictures), namely that the car did not match the description, the garage, hiding behind the law firm, refused to acknowledge the faults. We asked for him to pay half of the £2200 repair bill, but they refused, suggesting that they might offer a few hundred. We formally rejected the car, expecting a refund and a return of our PX. Emerald has now refused to communicate, via Law Data.

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+1 Found this review helpful
"Emerald Motor Company review by john"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a BMW and wasn't told about any of the faults. I took it for an MOT 10 days later and found the brakes were dangerous, the rear shocks non existent and a hole in the radiator among other things. Took car back and they are not interested after they have got your money. Having to go through small claims court now. Avoid Emerald Motor Company at all costs.

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+1 Found this review helpful
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Dealership Information

Emerald Motor Company is an Independent dealership that is based in Southampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
16 reviews2.5 out of 5 stars — Rated Poor
Excellent
6
Very Good
0
Average
0
Poor
0
Terrible
10

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  • Contact Information

    Address

    Emerald Motor Company
    306 Burgess Road
    Southampton
    Southampton
    SO16 3BJ

    Get in touch

    023 8055 0700
    http://www.emeraldmotorcompany.com

    Opening times

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    Dealership Statistics

    43%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Emerald Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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