Kerry D, May 2017
"Would recommend"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased a Ford Focus from here in February and I am happy with it. I did have an issue with it but it's been resolved by Empressive Motor Company now as it would have been an MOT failure.The staff have been helpful and friendly and I think i got a good deal. I would recommend.
+3 Found this review helpful
Rachel C, May 2017
"Customer service A1"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Empressive Motor Company gave me good customer service - friendly and approachable staff with plenty of knowledge about the cars in stock.
+4 Found this review helpful
Fern, January 2017
"Shocking! "
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a car off of Empressive Motor Company 4 months ago, today i go to part x my fiat 500 to find out im not even the legal owner of the car due to the lazy cows at empressive motor company obviously couldn't be bothered to send the details to the dvla! Come across as very acknowledged, very welcoming dealers its not till something like this happens you realise they were nothing but absolute jokes and so false. Apart from that over all the fiat i must say was in very good condition and had one problem which they were very quick to sort out, never again! Do not go there.
+7 Found this review helpful
Dave clark in response to Shocking!
Just so you are aware, have the V5 in your name doesn’t make you the registered owner, only the registered keeper.
Lee G, June 2015
"average review for Empressive Motor Company"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service i received was very average from Empressive Motor Company. Something that was in the interior of the car was broken and I waited around 6-8 weeks to no avail before I just went to my finance provider who sorted it out. Every time I would call they would say it was on special order.Taking everything into account I would have to say that I wouldnt recommend them and have scored this dealership low on resolving issues.
+4 Found this review helpful
Samantha W, June 2015
"awful car dealership"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It's just been problem after problem since buying the car from this used car dealership. This began after the sale and I've contacted the dealership since and they have had no sympathy and said its not their problem despite me having a warranty from them. The cam belt went which in the paperwork stated it had been changed during the service. Really not happy, I wont be going back to Empressive Motor Company.
+6 Found this review helpful
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