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Thanks to a friend's recommendation, I felt assured and confident in purchasing my new car from Essex Car Company. It's always a bit daunting to venture into unfamiliar territory, but their referral put me at ease. It's safe to say they lived up to the recommendation and I'd buy another car from here again in future
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After browsing the car online, I decided to visit Essex Car Company in person to get a firsthand look—it's always better that way, in my opinion. The moment I laid eyes on the Ford Puma they had in stock, I knew it was the one for me. The entire process, from start to finish, was incredibly smooth and stress-free. I couldn't have asked for a simpler transaction.
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A few weeks back I brought a new car from the dealer Charlie. My mum had concerns about its service history, Essex car company contacted me and said that it was a due a service. Had it serviced today so fingers cross now everything will be alright with it moving forward, had only one problem with it which was the footwell in the passengers side being extremely wet, hopefully now they’ve sorted that as they said the pipe was blocked. All in all a very good company.
Michael @ Essex Car Company from Essex Car Company in response to Great service.
Thank you for sharing your experience! We apologize for any inconvenience caused by the wet footwell issue, and we're glad to hear that it was addressed during the service. Our team at Essex Car Company aims to provide excellent service and ensure that our customers are satisfied with their purchases. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and thank you for choosing Essex Car Company!
I am happy with the car at the moment. No issue.
Reviewer has confirmed their email address
Michael @ Essex Car Company from Essex Car Company in response to Happy so far
Thank you for your feedback! We're glad to hear that you're satisfied with your car and that everything is running smoothly. If you ever have any questions or need assistance in the future, feel free to reach out. Happy driving
It's been a smooth run with Essex Car Company, I bought my car back in October 2023 and since I took ownership there hasn't been any cause for worry. The car has been exactly as it should.
Reviewer has confirmed their email address
Michael @ Essex Car Company from Essex Car Company in response to All fine
Thank you for your review! We're delighted to hear that you've had a smooth experience with Essex Car Company and that your car has met your expectations since your purchase. Providing reliable cars and excellent service is our priority, and we're thrilled that we could deliver on that for you. If you ever need anything in the future, please don't hesitate to reach out. Happy driving!
My Citroen C4 is perfect! I can not complain in the slightest. They hit the nail on the head with this one! Oh yessss, I remember, the customer service being 10/10!
Reviewer has confirmed their email address
Michael @ Essex Car Company from Essex Car Company in response to 👌
Thank you for your review! We're thrilled to hear that you're loving your Citroen C4 and that our customer service met your expectations. Providing a perfect car and excellent service is what we strive for, and we're delighted that we hit the mark for you. If you ever need anything in the future, please don't hesitate to reach out. Happy driving!
Believe it or not, Dave, my salesman was possibly the nicest salesman I have ever come across. The people I bought my Nissan Qashqai from in Rainham, I think they went above and beyond their call of duty. I would recommend to anybody. I never actually intended to buy a car for me. Ironically, I was looking for a car for my grandson, after driving past Essex Car Company I couldn't not go and have a look.. well I ended up going about 3x over my budget on a car for myself! You could not write it haha! It's not very often that I praise a car dealer, 9 times out of 10, you do not get looked after like this. I am that happy I want to rate 11/10!
Reviewer has confirmed their email address
Michael @ Essex Car Company from Essex Car Company in response to The best salesman I have come across.
Thank you for your glowing review! We're thrilled to hear that Dave and the team at Essex Car Company provided you with such exceptional service. Going above and beyond for our customers is what we aim for, and we're delighted that we could exceed your expectations. It's wonderful to hear that you're so happy with your Nissan Qashqai and your car-buying experience with us. Your recommendation means the world to us, and we're grateful for your kind words. If you ever need anything in the future, please don't hesitate to reach out. Happy driving!
Nothing but smooth sailing over the last few months. The Audi Q3 has been a strong, reliable motor since we drove away. I am happy. The team and helpful and genuinely kind.
Reviewer has confirmed their email address
Michael @ Essex Car Company from Essex Car Company in response to 5*!
Thank you for your review! We're thrilled to hear that your experience with the Audi Q3 has been smooth and reliable. Providing helpful and genuinely kind service is what we strive for, and we're delighted that our team could make your car-buying experience a positive one. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing us!
Dave was very helpful and understanding with what we needed anyone going to buy a car from this company this is the man to see thankyou dave
These guy's were good as gold all of the way through the journey! I don't really get to drive the VW Passat too much, but what I have driven of it, it runs great and it is perfect. I am very pleased and I've not experienced 1 slight issue... what more could you want? These guys were ace!
Reviewer has confirmed their email address
Michael @ Essex Car Company from Essex Car Company in response to Good as GOLD
Thank you for your review! We're thrilled to hear that you had a positive experience with us and that you're enjoying your VW Passat. Providing excellent service and ensuring our customers' satisfaction is our priority, and we're delighted that we could meet your expectations. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing us
Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.
But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 391 | |
Very Good | 74 | |
Average | 2 | |
Poor | 3 | |
Terrible | 2 |
Essex Car Company
New Road
Rainham
Essex
RM13 9EB
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 18.00 |
Sun | 10.00 - 16.00 |
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