54% Reviews
replied to
96% Recommend
to friend


528 reviews from our car dealer reviews community
Leave a review for Essex Car Company
Leave a review

528 reviews from our car dealer reviews community

Leave a review for Essex Car Company
Leave a review
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"Love my new car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a great experience because they negotiated a brilliant deal for me and made sure I got the car I wanted

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Michael @ Essex Car Company from Essex Car Company in response to Love my new car

Thank you for the lovely review! We're so pleased we could help secure a brilliant deal and make sure you drove away in the car you really wanted. Enjoy every mile, and we hope to see you again in the future!

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"The staff were brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good communication with staff, very helpful.

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Michael @ Essex Car Company from Essex Car Company in response to The staff were brilliant

Thank you for the kind words! We're really glad you found the team helpful and communication smooth. Enjoy your new car!

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"Thank you Chris!!"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently made a purchase with the help of Chris at the Essex Car Company. The process was everyone was welcoming. Top service.

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Michael @ Essex Car Company from Essex Car Company in response to Thank you Chris!!

Thank you for your review! 🚗✨ We’re so pleased to hear that Chris and the team made you feel welcome and provided top service throughout your purchase. Enjoy your new car, and if you ever need anything, Essex Car Company is always here to help! 😊👍

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"All good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came across Essex Car Company on Auto Trader as they'd advertised a Kia Picanto that caught my eye. Everything was good as far as the car & service are concerned, and they kept everything smooth and simple.

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Michael @ Essex Car Company from Essex Car Company in response to All good

Great to hear you found your Kia Picanto with us through Auto Trader! 🚗✨ We’re all about making the car-buying process smooth and hassle-free, so we’re glad you had a great experience. If you ever need anything, don’t hesitate to reach out. Enjoy your new car and happy driving! 😊👍 Essex Car Company

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"Mercedes GLA"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐️⭐️⭐️⭐️

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"Thanks Charlie!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My previous car got written off and my insurers gave me just 25 days to find a suitable replacement. I was a bit stressed and upset, but Charlie at Essex Car Company was really nice. He made a rubbish situation feel a lot more positive so I'd like to thank him very much.

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Michael @ Essex Car Company from Essex Car Company in response to Thanks Charlie!

We’re really sorry to hear about your previous car, but we’re so glad that Charlie could turn things around and make the process easier for you. 🚗✨ It’s never ideal having to find a replacement under pressure, but we’re happy we could help you get back on the road quickly. If you ever need anything, Essex Car Company is always here. Wishing you many happy miles in your new car! 😊👍

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"2nd car we've bought here"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second car we’ve bought from the team at Essex Car Company, and we feel lucky to have such a great dealership right on our doorstep. The service is always excellent, and to be honest, they couldn’t have done anything better.

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Michael @ Essex Car Company from Essex Car Company in response to 2nd car we've bought here

Wow, thank you for choosing Essex Car Company again! 🚗🙌 It means a lot to have returning customers like yourself, and we’re thrilled to hear that our team delivered another excellent experience. We truly appreciate your support and kind words. If you ever need anything, we’re always here – enjoy your new car! 😊👍

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"BMW 3 Series "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All's good with the car & we're really enjoying it! Thanks Essex Car Co.

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Michael @ Essex Car Company from Essex Car Company in response to BMW 3 Series

Great to hear you're loving your new car! 🚗🙌 Thank you for choosing Essex Car Company – we really appreciate it. If you ever need anything, we’re always here to help. Enjoy every mile! 😊👍

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"Very happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good dealership. Excellent staff. Very happy.

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Michael @ Essex Car Company from Essex Car Company in response to Very happy

Thank you for your kind words! 😊🚗 We're delighted to hear you had a great experience with Essex Car Company. If you ever need anything, we're always here to help. Enjoy your car and happy driving! 👍✨

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"Genuine and trustworthy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited a few dealerships during my car search but I wasn’t keen on their overly pushy approach. Essex Car Company was the complete opposite, and it was a refreshing change. You can never be too careful when buying a used car, but everything about this dealership was really good. The staff were genuinely helpful, never pushy, and made me feel completely comfortable. If you’re looking for a trustworthy dealership I highly recommend these guys.

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Michael @ Essex Car Company from Essex Car Company in response to Genuine and trustworthy

Thank you so much for your fantastic review! 🚗✨ We pride ourselves on offering a no-pressure, customer-first approach, so it's great to hear that you had such a positive experience with us. Buying a used car should be exciting, not stressful, and we're glad we could make you feel comfortable and confident in your purchase. Your recommendation means a lot to us! If you ever need anything, we're always here to help. Enjoy your new car! 😊👍 Essex Car Company

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
528 reviews4.7 out of 5 stars — Rated Excellent
Excellent
434
Very Good
87
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    54%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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