Tried to resolve this with Essex car company but no joy the car has a 3 to 4-inch rusty hole in the subframe near front suspention only had the car for a week it was sold with new mot will upload pictures once it has been inspected by the driver and vehicle licensing agency DVLA
Reviewer has confirmed their email address
Brought a Nissan X Trial 12000 miles, turbo gone in 2 months, Essex car company not interested in helping. Anyone knows the owner of this company pls email me. Leemundy81@me.com
Chris one of your sales person was very helpful, patience, friendly and supportive in helping me secure my car. Essex car Company I’ll recommend them when you want to purchase your dream car.
Reviewer has confirmed their email address
Mugged off by sales asst (H) since sept 2019 in breach of written contract of promises if we bought car same day. Now taking legal action to get what he promised in writing in order to get his commission AVOID
L Mundy in response to Mugged off continously
Would you know who the owner of Essex car company is. Brought a car 12000 miles turbo gone in 3 months
From start to finish the service was absolutely amazing from Chris. He explained everything to me in great detail and took my through each part of the process step by step ensuring that I not only understood but was also happy with my purchase. Thank you very much Chris, its was great doing business with you.& Essex Car Company!
I would highly recommend Essex Car Company. Reece was outstanding with the service that he provided to myself and my partner, very professional and couldn't be more helpful
Bought a Jaguar from Essex Car Company which developed an engine fault after 1300 miles. ECC collected vehicle and examined it diagnosing a piston ring failure. They offered to repair the fault and provide a 12 warranty or return my money. Given the repair would take at least a month I opted for a refund. The money was transferred to my account the next working day. You can buy with confidence at ECC as if things do go wrong they will not run a mile and deny any liability.
Reviewer has confirmed their email address
Chris is an amazing salesman that was extremely knowledgeable about cars & helped me to choose the right car, importantly he did not pressure us at all, I'm very happy with the car today he sold me & would recommend his service along with Essex Car Company as the best place to buy a used car.
Reviewer has confirmed their email address
We purchased a Hyundai ix35, which we had seen on the Essex Car Company website, In all the pictures it looked fine and was priced at £13;980. This was a four year old car, on inspection it had been keyed down the side. Also had several dents, wheels were really scratched bad, fog lamp trim was hanging off. To tell you the truth I was shocked, We spoke to Chris who then said, it’s price reflects its condition. WHAT I said then he replied it’s a lovely car one owner low mileage, in the end they agreed to do most of the damage. But I told the manager I wanted the fog lamp done. He said he would try but couldn’t promise, I trusted him big mistake. They had the car for a week, when we picked it up it had no fuel in it, and the mileage had gone up by almost 150 miles. I couldn’t believe it when we went into the office to finish paperwork, all the other salesmen just gave us bad looks. Unlike when we first went and they wanted the sale, also the low tyre pressure light was still on but was told you have to drive it a few miles before it goes off. Knowing this is usually the case, I proceeded to start the car but guess what it didn’t start. Now they asked us to get to them for 9am, that battery should have been checked. We drove 60 odd miles home, light still on and when we got home my husband lifted the bonnet, and the engine compartment was absolutely filthy. I am going to contact the finance company, and also get the car checked by Hyundai. PLEASE CHECK CARS PROPERLY if buying from this dealership, as all they are worried about is making a sale. Mrs D
Reviewer has confirmed their email address
Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.
But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 434 | |
Very Good | 87 | |
Average | 2 | |
Poor | 3 | |
Terrible | 2 |
Essex Car Company
New Road
Rainham
Essex
RM13 9EB
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 18.00 |
Sun | 10.00 - 16.00 |
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