49% Reviews
replied to
95% Recommend
to friend


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472 reviews from our car dealer reviews community
Leave a review for Essex Car Company
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472 reviews from our car dealer reviews community

Leave a review for Essex Car Company
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"Returning customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After having a great experience with Essex Car Company a few years ago, they were the first dealership I turned to when I was looking for an upgrade. They had a Ford Fiesta available, and when I took it for a test drive, I knew it was perfect for me. The car didn't feel too big or too small, and it felt smooth on the road. Charlie, the salesman, was lovely. He answered all my questions and never made me feel rushed into making a decision, which I greatly appreciated. His patience and professionalism made the entire process comfortable and stress-free. The team at Essex Car Company once again provided exceptional service, ensuring I had all the information I needed to make an informed decision. The paperwork was handled efficiently, and before I knew it, I was driving home in my new Ford Fiesta. The car is fantastic, and I couldn't be happier with my purchase. Essex Car Company continues to impress me with their dedication to customer satisfaction and high-quality vehicles.

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Michael @ Essex Car Company from Essex Car Company in response to Returning customer

Thank you for choosing Essex Car Company again, and for sharing your fantastic experience! We're thrilled that you found the perfect Ford Fiesta and that Charlie and the team made the process stress-free and enjoyable. Enjoy your new car, and don’t forget, refer a friend and get £100 when they buy a car. We truly value your continued trust and support!

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"She's a lovely car 😁"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely delighted with my Ford Focus from Essex Car Company. She's a lovely motor, and the car has exceeded all my expectations in terms of performance and condition. The staff at the dealership made the entire experience stress-free and enjoyable. From the moment I walked in, I was greeted with friendly and professional service. They took the time to understand what I was looking for and provided all the necessary information without any pressure. The team handled everything with efficiency and transparency. They guided me through the entire process, from the initial viewing to the test drive and, finally, the purchase. Their attention to detail and commitment to customer satisfaction were evident in every interaction. The paperwork was processed quickly and smoothly, allowing me to drive home my new Ford Focus without any hassle. The car was in immaculate condition, just as described, and I couldn't be happier with my purchase.

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Michael @ Essex Car Company from Essex Car Company in response to She's a lovely car 😁

Thank you for choosing Essex Car Company, and we're thrilled to hear that your Ford Focus has exceeded your expectations! It's wonderful to know that our team provided a stress-free and enjoyable experience from start to finish. Enjoy your lovely new car! And remember, refer a friend and get £100 when they buy a car. We're grateful for your kind words and your trust in us!

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"Right car for the right price "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been looking for a BMW 1 Series for quite some time, but the ones I had seen were not in a condition I was happy with. My search led me to Essex Car Company, and they had exactly what I was looking for. From the moment I laid eyes on the car, I knew it was the one for me. The team at Essex Car Company were incredibly accommodating and friendly from the start. They provided all the information I needed and answered my questions thoroughly, making me feel confident about my choice. The staff were professional and transparent, ensuring I was comfortable throughout the entire process. When it came to the transaction, everything was seamless. The paperwork was handled efficiently, and within 48 hours, I was driving my new BMW 1 Series home. The car was in pristine condition, exactly as advertised, and exceeded my expectations in every way. I also want to commend the dealership for their excellent customer service. They made the entire car-buying experience stress-free and enjoyable. Their attention to detail and commitment to customer satisfaction were evident in every interaction I had with them.

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Michael @ Essex Car Company from Essex Car Company in response to Right car for the right price

Thank you for choosing Essex Car Company and for sharing your wonderful experience! We're delighted that you found the perfect BMW 1 Series with us and that our team provided a seamless and stress-free car-buying process. Enjoy your new car, and remember, refer a friend and get £100 when they buy a car. We truly appreciate your kind words and your trust in us!

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"Really easy process "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After finding an MG online at Essex Car Company, I quickly arranged to go down to test drive the car. From the moment I first contacted the team, they were incredibly accommodating and friendly. When I did test drive the car, I was instantly blown away. The team was sensational from start to finish, making the entire process smooth and enjoyable. I would definitely buy from them again and highly recommend Essex Car Company to anyone looking for a great car-buying experience. Thank you for your outstanding service!

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Michael @ Essex Car Company from Essex Car Company in response to Really easy process

Thank you for choosing Essex Car Company and for your kind words! We're thrilled to hear that you had a smooth and enjoyable experience with your MG purchase. Enjoy your new car, and don’t forget, refer a friend and get £100 when they buy a car. We appreciate your recommendation and look forward to serving you again in the future!

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"Great selection of cars to choose from "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since Essex Car Company is quite local to me, they were my first point of call when I was looking for a new car. I appreciated being able to browse the forecourt at my own pace, without any pressure to make a decision. I soon spotted a Nissan X-Trail that I absolutely loved. Its sleek appearance and array of features made it an easy choice. The paperwork was completed quickly and efficiently, and I was impressed by how helpful and friendly everyone was throughout the process.

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Michael @ Essex Car Company from Essex Car Company in response to Great selection of cars to choose from

Thank you for choosing Essex Car Company as your first stop! We're glad you enjoyed browsing at your own pace and found the perfect Nissan X-Trail. It’s wonderful to hear that the process was smooth and efficient. Enjoy your new car! And remember, refer a friend and get £100 when they buy a car. We appreciate your feedback!

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"Ticked all the boxes 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking to upgrade from my old Ford and came across a Ford Fiesta at Essex Car Company. I loved everything about it, from the colour to the array of features it offered. When I visited the dealership to test drive the car, I was already familiar with how enjoyable Fords are to drive, but the Fiesta provided a completely different and exciting driving experience. The handling and performance exceeded my expectations. The team at the dealership was exceptionally professional and accommodating, making the entire process smooth and pleasant. Their expertise and friendly approach made my decision to upgrade an easy one.

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Michael @ Essex Car Company from Essex Car Company in response to Ticked all the boxes 👍

Thank you for choosing Essex Car Company for your upgrade! We're delighted that the Ford Fiesta exceeded your expectations and provided an exciting driving experience. It’s great to hear that our team made the process smooth and pleasant for you. Enjoy your new car, and don’t forget, refer a friend and get £100 when they buy a car. We appreciate your kind words!

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"Really straight forward process "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In the past, buying cars has often been a challenging and stressful experience for me. However, the team at Essex Car Company made purchasing my Mercedes CLK a breeze. From the moment I arrived, everyone was incredibly friendly and attentive. They went above and beyond to ensure that the process was smooth and stress-free, addressing all my questions and concerns with ease. Their exceptional service truly transformed what is typically a daunting task into an enjoyable and straightforward experience. I couldn’t be happier with the outcome and the ease of the entire purchase.

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Michael @ Essex Car Company from Essex Car Company in response to Really straight forward process

Thank you for choosing Essex Car Company! We're thrilled to hear that we could turn your car-buying experience into an enjoyable one. It's wonderful to know that our team made the process of purchasing your Mercedes CLK smooth and stress-free. Enjoy your new car, and remember, refer a friend and get £100 when they buy a car. We’re grateful for your feedback and trust!

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"Fantastic dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since getting my Renault Capture from Essex Car Company, it has been a dream to drive, and it has exceeded all expectations. Thank you to Essex Car Company for making my purchase seamless and enjoyable. 

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Michael @ Essex Car Company from Essex Car Company in response to Fantastic dealership

Thank you for choosing Essex Car Company! We're delighted to hear that your Renault Captur has been a dream to drive and exceeded your expectations. Enjoy every moment with your new car! And remember, refer a friend and get £100 when they buy a car. We appreciate your kind words!

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"Couldn't do enough for me "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve bought several cars from Essex Car Company over the years, and every time, they have made me feel genuinely welcome and valued. The cars I've received have always been of the highest quality, which is why I keep returning to them. Most recently, I visited them to purchase a Vauxhall Insignia, and I couldn’t be more thrilled with it. The entire experience, from start to finish, was smooth and satisfying. Their consistent excellence in both service and vehicle quality means I wouldn't consider buying a car from anywhere else.

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Michael @ Essex Car Company from Essex Car Company in response to Couldn't do enough for me

Thank you for your continued trust in Essex Car Company! We're honored to have you as a loyal customer, and we're thrilled that you're enjoying your new Vauxhall Insignia. It's great to know that our consistent service and quality keep you coming back. Enjoy your new car, and don’t forget, refer a friend and get £100 when they buy a car. We truly value your kind words and loyalty!

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"1st class service throughout "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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Michael @ Essex Car Company from Essex Car Company in response to 1st class service throughout

Thank you for the 5-star review! We're delighted you had a great experience with Essex Car Company. Enjoy your new car, and remember, refer a friend and get £100 when they buy a car. Thanks for choosing us!

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
472 reviews4.8 out of 5 stars — Rated Excellent
Excellent
391
Very Good
74
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    49%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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