54% Reviews
replied to
96% Recommend
to friend


528 reviews from our car dealer reviews community
Leave a review for Essex Car Company
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528 reviews from our car dealer reviews community

Leave a review for Essex Car Company
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"Stress free buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve been a loyal customer of Essex Car Company for the past 6 years, and every car I’ve purchased from them has been nothing short of excellent. The reason I continue to return time and time again is because the team there consistently goes above and beyond to make me feel valued and supported throughout the entire car-buying process. Most recently, I went back to upgrade to a Nissan Juke, and once again, the experience was exceptional. From the moment I walked in, I was greeted with warmth and professionalism. The team took the time to understand exactly what I was looking for and helped me find the perfect car. The entire process was seamless; no pressure, no hassle, just great service all the way through. They made everything easy, from the paperwork to the handover, and I couldn’t be happier with my new car. I highly recommend Essex Car Company to anyone in search of a quality car and outstanding customer service. Their attention to detail, friendly approach, and dedication to customer satisfaction is what keeps me coming back year after year.

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Michael @ Essex Car Company from Essex Car Company in response to Stress free buying experience

Thank you for being such a loyal customer over the past 6 years! It means the world to us that you continue to trust Essex Car Company for your car purchases. We're thrilled to hear you had another exceptional experience upgrading to your Nissan Juke. Your kind words about our team and service are greatly appreciated, and we look forward to helping you again in the future. Enjoy your new car!

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"Always a great experince "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After having such a great experience at Essex Car Company a few years ago when I was looking for a new car, they were my first choice when it came time for another purchase. I had a look around the forecourt and was absolutely spoilt for choice, but the Mini Clubman caught my attention right away. It ticked all the boxes for me, and I knew it was the one. From the moment I arrived to the handover of the car, everything was smooth sailing. The team was incredibly helpful and made the entire process stress-free. I felt well taken care of, and the whole experience was enjoyable from start to finish. 

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Michael @ Essex Car Company from Essex Car Company in response to Always a great experince

Thank you for coming back to Essex Car Company for your next car purchase! We're thrilled the Mini Clubman caught your eye and turned out to be the perfect choice. It's great to hear that the process was smooth and stress-free from start to finish. Enjoy your new car, and we look forward to seeing you again in the future!

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"Peugeot 208"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐

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"No hidden surprises "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found a Nissan Qashqai while browsing online, and after reading the fantastic reviews of Essex Car Company, I felt confident I would be well looked after. When I saw the car in person, I was thrilled to see that it was exactly as advertised, and in fact, it looked even better in person! The team made the entire process really quick and effortless, answering all my questions and making sure everything went smoothly.

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Michael @ Essex Car Company from Essex Car Company in response to No hidden surprises

Thank you for trusting Essex Car Company and for sharing your experience! We're thrilled the Nissan Qashqai exceeded your expectations and that our team made the process quick and effortless. Enjoy your new car, and we’re here if you ever need anything!

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"No pushy sales tactics "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I arrived at Essex Car Company, I felt completely at ease. The staff were incredibly friendly and relaxed, which made the entire experience feel welcoming and refreshing. It was nice not to feel rushed or pressured, and I was able to browse their selection at my own pace. As I looked around, a Nissan X-Trail caught my eye. It was the perfect size I had been searching for, and the price, combined with its low mileage, made it an easy choice. The team at Essex Car Company were incredibly helpful throughout the entire process, answering all my questions and ensuring everything was clear. The paperwork was sorted out quickly and efficiently, and in no time, I was on the road in my new car. I truly appreciate how smooth and hassle-free the experience was, and I couldn’t be happier with my decision. I highly recommend Essex Car Company for anyone looking for a great car and outstanding customer service.

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Michael @ Essex Car Company from Essex Car Company in response to No pushy sales tactics

Thank you for such wonderful feedback! We're delighted to hear that your experience at Essex Car Company was relaxed, welcoming, and hassle-free. It’s fantastic that the Nissan X-Trail was the perfect fit for you. We’re glad our team could make the process smooth and enjoyable. Enjoy your new car, and thank you for recommending us!

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"Cant fault them "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A massive thank you to everyone at Essex Car Company for making the purchase of my Vauxhall Crossland X so simple and hassle-free. From start to finish, the process was smooth, and the team went above and beyond to ensure I was happy with my choice. Since getting the car, it hasn’t missed a beat; it’s everything I wanted and more. I’m absolutely delighted with my purchase, and I can’t recommend Essex Car Company enough for their fantastic service and great selection of cars!

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Michael @ Essex Car Company from Essex Car Company in response to Cant fault them

Thank you for your kind words! We're thrilled to hear that you’re loving your Vauxhall Crossland X and that the process was smooth and hassle-free. It’s wonderful to know our team went above and beyond to ensure you were happy with your choice. Enjoy your new car, and thank you for recommending Essex Car Company!

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"Good as Gold "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Vauxhall Astra has been a fantastic purchase! It ticks all the boxes for me, and every drive has been a joy. I’ve been to Essex Car Company before, and as expected, the team was super friendly and helpful. They made the entire experience really enjoyable from start to finish. Their customer service is top-notch, and I felt well taken care of throughout the process. I highly recommend Essex Car Company for anyone looking for great cars and even better service.

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Michael @ Essex Car Company from Essex Car Company in response to Good as Gold

Thank you for your fantastic feedback! We're so glad to hear that your Vauxhall Astra has been a joy to drive and that your experience with us was enjoyable from start to finish. Your recommendation means a lot, and we’re always here to help. Enjoy your new car!

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" I made the right choice"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I absolutely love my Audi A1! I found Essex Car Company through a Google search and chose them as my first dealer to visit. It turned out to be the right decision—they made the whole buying process easy. The team was helpful and I couldn’t be happier with my car. Highly recommend them to anyone looking for a great experience!"

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Michael @ Essex Car Company from Essex Car Company in response to I made the right choice

Thank you for sharing your experience! We’re thrilled to hear you’re loving your Audi A1 and that we made the buying process easy for you. Your recommendation means so much to us. Enjoy every drive in your new car!

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"Bigger family= Bigger car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team were extremely helpful throughout my experience. I've always had Ford's for their reliability, which is why I decided to take the S-Max. It also gives us that much needed room for family outings, especially this close to Christmas.

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Michael @ Essex Car Company from Essex Car Company in response to Bigger family= Bigger car

Thank you for your kind words! We're glad the S-Max is the perfect fit for your family, especially for the holiday season. It’s great to hear our team was helpful throughout your experience. Enjoy your new car and those festive family outings!

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"Thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I never leave reviews but wanted to take the time to write this one as I was very happy with the service I received and that should be aknowledged. Charlie in particular was very friendly and patient with me when buying a car today. I was left to view the car in my own time without being rushed and had my questions answered. Thank you once again. TANYA

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Michael @ Essex Car Company from Essex Car Company in response to Thank you

Thank you so much, Tanya, for taking the time to leave such a kind review! We're delighted to hear that Charlie provided you with a friendly and patient experience, allowing you to take your time and feel comfortable. Your appreciation means a lot to us. Enjoy your new car!

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
528 reviews4.7 out of 5 stars — Rated Excellent
Excellent
434
Very Good
87
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    54%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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