49% Reviews
replied to
95% Recommend
to friend


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472 reviews from our car dealer reviews community
Leave a review for Essex Car Company
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472 reviews from our car dealer reviews community

Leave a review for Essex Car Company
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"Hassle free "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I stepped into the dealership, I was welcomed with open arms. The staff immediately handed me the keys to the Hyundai I was interested in and encouraged me to take my time inspecting and test-driving it. Exceptional service and a hassle-free experience!

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Michael @ Essex Car Company from Essex Car Company in response to Hassle free

Thank you for your kind words! We’re thrilled to hear that you felt welcomed and appreciated the hassle-free experience. Enjoy your Hyundai, and don’t forget, refer a friend and get £100 when they buy a car. Thanks for choosing Essex Car Company!

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"Above and beyond my expectations "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Such fantastic customer service from Charlie at Essex Car Company in Rainham. From my first point of contact to the handover of my Merc, I could not have asked for things to have planned out the way that they did. I have never bought a car from a dealership where everything has gone the way I hoped it would. Essex Car Company certainly went above and beyond any expectations I had of them, and they delivered a 5-star service. 

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Michael @ Essex Car Company from Essex Car Company in response to Above and beyond my expectations

Thank you for your glowing review! We’re thrilled that Charlie and the team exceeded your expectations and delivered a 5-star service. Enjoy your new Merc, and remember, refer a friend and get £100 when they buy a car. Thanks for choosing Essex Car Company!

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"Joy to do business with "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Charlie was a joy to work with, and the rest of the staff at Essex Car Company were very helpful and knew their stuff. I would strongly recommend this dealer to anyone looking to purchase their next vehicle. 

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Michael @ Essex Car Company from Essex Car Company in response to Joy to do business with

Thank you for your great feedback! We’re delighted that Charlie and the team made your experience enjoyable and knowledgeable. Enjoy your new vehicle, and don’t forget, refer a friend and get £100 when they buy a car. Thanks for recommending Essex Car Company!

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"No tears! "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall, I am happy with the car. I however initially have some problems with the battery and some of the communication back and forth was a bit slow, but I get everyone has a lot of work on their plate. Everything was solved though, so no tears and im really happy with the Peugeot. Solid 4 stars

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Michael @ Essex Car Company from Essex Car Company in response to No tears!

Thank you for your feedback! We’re glad to hear that your Peugeot is meeting your expectations and that the issues were resolved. We appreciate your patience and are always working to improve our communication. Enjoy your new car, and remember, refer a friend and get £100 when they buy a car. Thanks for choosing Essex Car Company!

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"Charlie is a credit to Essex Car Company"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Upgraded my Fiesta 63 plate to a Ford Puma and I adore the car, even tho its taking me while to get used to the push button start and all the gadgets- but I am sure ill get there just need some time. Charlie the salesman who was helping me honestly is a massive credit to Essex Car Company, he was amazing! Really helpful and friendly explained everything really well to me, even offered me a great amount for my part exchange which was a nice pleasant surprise. I am overall really thrilled with my new Ford Puma and I am still to find any dealership with the same car with the great mileage and spec for a better price than I paid - it was a bargain! I am hoping the car will last me until my retirement in 5 years, maybe longer but when the time comes for looking for another I will be heading over to see them and hopefully Charlie can help me once more.

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Michael @ Essex Car Company from Essex Car Company in response to Charlie is a credit to Essex Car Company

Thank you for your wonderful review! We’re thrilled that you’re loving your new Ford Puma and that Charlie made your experience exceptional. It’s great to hear that you found a fantastic deal and that you're considering coming back in the future. Enjoy your new car, and remember, refer a friend and get £100 when they buy a car. Thanks for choosing Essex Car Company!

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Love my Mercedes-Benz B Class from Essex Car Company and would return in the future, but ideally after the next 4 years - lets pay the car off first 🤣🤣

Michael @ Essex Car Company from Essex Car Company in response to ⭐⭐⭐⭐⭐

Thank you for your fantastic review! We’re delighted you’re enjoying your Mercedes-Benz B-Class. Take your time with your car, and when you're ready, we’ll be here to help again. Remember, refer a friend and get £100 when they buy a car. Thanks for choosing Essex Car Company! 😂🚗

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"Returning customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought many cars from Essex Car Company of the years and all have been wonderful experiences. My most recent purchase was a Audi Q2 for my wife and as usual its been a fantastic experience and she is thoroughly enjoying her car. There is not doubt in my mind that when I am ever in need for another car in the future I will be going back to my friends at Essex Car Company.

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Michael @ Essex Car Company from Essex Car Company in response to Returning customer

Thank you for your continued loyalty and kind words! We’re thrilled that your recent Audi Q2 purchase was another fantastic experience and that your wife is enjoying her car. We look forward to assisting you with your next car in the future. Enjoy the ride, and remember, refer a friend and get £100 when they buy a car. Thanks for choosing Essex Car Company!

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"Simple and straightforward "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Loving my new Vauxhall Crossland from Essex Car Company, can't fault the car! The process to buy was really great, the staff make everything so simple and straightforward.

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"Little upgrade for a growing family "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My family was growing and the space in my Nissan Juke was getting smaller, so the MG ZS is not only a great upgrade is the perfect fit for us. The process in purchasing the car from Essex Car Company was so very easy and I am pleased to say since having the MG we have had absolutely no issues. I am not one to give full marks for anything so its 4 stars from me, but I honesty cannot think of anything they could improve on. Maybe see you in a few years for another upgrade.

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Michael @ Essex Car Company from Essex Car Company in response to Little upgrade for a growing family

Thank you for your thoughtful review! We’re delighted to hear the MG ZS is a perfect fit for your growing family and that the purchase process was smooth. We appreciate the 4 stars and your feedback. Enjoy your new car, and don’t forget, refer a friend and get £100 when they buy a car. We look forward to assisting you with your next upgrade!

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"My BMW 1 Series ❤️"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Only car I had my eyes on when I went down to Essex Car Company, it didn't disappoint. Not only is the car fabulous and running like a dream the service I have been provided whilst in the dealership and after has been second to non, very helpful and accommodating. When the time comes for me to upgrade they will be my first stop, but in the meantime I will be recommending them to my friends and family. Thank you all at Essex Car Company!

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Michael @ Essex Car Company from Essex Car Company in response to My BMW 1 Series ❤️

Thank you for your glowing review! We're thrilled to hear that your car is running perfectly and that you had a top-notch experience with us. We appreciate your recommendations and look forward to helping you with your next upgrade. Enjoy your car, and remember, refer a friend and get £100 when they buy a car. Thanks for choosing Essex Car Company!

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
472 reviews4.8 out of 5 stars — Rated Excellent
Excellent
391
Very Good
74
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    49%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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