As someone who has cherished her trusty Tourneo for many years, I recently found myself in the market for a new vehicle. While my heart yearned for another Tourneo, my budget had other ideas. That’s when I stumbled upon the Vauxhall Combo, and let me tell you, it’s been a delightful surprise. The moment I laid eyes on the Vauxhall Combo, I knew it was the one. It’s like a reliable companion that understands my needs. The spacious interior, clever design, and comfortable seating make every journey a pleasure. Plus, the low floor ensures easy access—a boon for someone like me. Now, let’s talk about the real stars of the show: the folks at the dealership. From the first point of contact, they struck the perfect balance—not too pushy yet attentive enough to address my queries. And then there was Charlie. Oh, Charlie! He’s the kind of person who restores your faith in humanity, patient, helpful, and genuinely interested in making my experience exceptional. He didn’t just hand me the keys; he handed me confidence, Charlie insisted I take the Vauxhall Combo for a test drive and what a test drive it was! Smooth handling, responsive steering—it felt like the car whispered, “I’ve got you, dear.” I appreciated the chance to test drive it without any pressure. Charlie, you’re a good lad indeed! Here’s where the Vauxhall Combo truly shines. It’s not just about buying a car; it’s about being treated like family. No robotic interactions, no self-checkout nonsense. Instead, I had genuine customer service throughout, from choosing the right model to driving it off the lot. It’s like they wrapped the whole experience in a warm, nostalgic blanket of good old-fashioned care. If I could give this company beyond the usual 5 stars, I would.

This is the best place for quality and the customer care is awesome, I have never come across this level of service. They took enormous amounts of care with everything they did. When I came to collect my Ford Focus from Essex Car Company I was left gobsmacked by how clean my car was, it looked like it had just come out of a Ford Showroom as a brand new car. I highly recommend this dealer to anyone looking to buy their next car, you won't be disappointed! I only scored these 4/5 because no one is perfect but these came close.

I had such a fun time buying my car from this dealership! The team was excellent, and I'm impressed with the quality of cars that they had on offer. I really couldn't think of any room for improvement from this dealership, as everything was super quick and spot on! I'm over the moon with my Nissan X Trail, I can't fault it whatsoever!

I can confidently say that I'm very happy with my Vauxhall Vivaro; it runs brilliantly. The sales team at Essex Car Company could not have done anymore for me; they were amazing from start to finish, they had a friendly and polite attitude at all times and did not come across as pushy. Overall, it was a brilliant service, and I would happily recommend this company to others and use them again when I need to upgrade my car.

I recently purchased my car from Essex Car Company in Rainham, and I couldn’t be happier with my experience. Charlie, our sales representative, went above and beyond to ensure everything was smooth and enjoyable. From the moment we walked into the dealership, Charlie’s warm and friendly smile put us at ease, he patiently answered all our questions and took the time to understand our needs. His knowledge of the cars was impressive, and he guided us through the features and options with enthusiasm, what truly stood out was the test drive, Charlie didn’t just take us around the block; he treated us to a thorough run-around, allowing us to experience the car’s performance on different roads. It was exhilarating, and we felt confident in our choice. Throughout the process, Charlie’s professionalism and genuine care made a significant impact, he wasn’t just selling a car; he was ensuring our satisfaction and building a lasting relationship. I appreciate his dedication and attention to detail, in summary, my car-buying experience with Charlie was exceptional. If you’re looking for a knowledgeable, friendly, and helpful salesperson, I wholeheartedly recommend Charlie. Thank you for making this journey memorable!

All is good so far with my Hyundai I10, I do only do about 2 miles a day, the car fits the bill perfectly. I just drive to work and back everyday and it suits me perfectly. The guys at Essex Car Company provided very very good service. All of the people I delt with were helpful, kind and ever so polite. I think these guys deserve more than 5*!

5 stars. Great car. Smashing service.

The Mini Clubman was a great little buy. Loving getting used to the new car, very nice and fun! The team were honest, open and transparent thought he whole of the sale. I reckon if your on the hunt for a new car, just like I was, Essex Car Company is your best bet!

Amazing service from Chris at Essex Car Company, he is an exceptional salesman who makes you feel comfortable at every step of the process of buying a car. He’s an asset to your company and I would also like to give a shout out to the rest of the team who are also amazing people ...... you couldn’t get a nicer sales team 👏👏👏👏 thank you to everyone!

It was a calm and relaxed feeling from the moment you walk through the door, no pushy salespeople jumping on you. However, lots of friendly looking staff who you know are around to support you and ask advice from. Excellent and knowledgeable salesman (Chris) advised me on my purchase and kept me updated throughout the process. On delivery day, and after delivery day his support and advice was still being given to me. Brilliant service!!! Especially when your buying a car which is completely unfamiliar to you. Keep up the good work!!