54% Reviews
replied to
96% Recommend
to friend


529 reviews from our car dealer reviews community
Leave a review for Essex Car Company
Leave a review

529 reviews from our car dealer reviews community

Leave a review for Essex Car Company
Leave a review
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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've not come across any issues yet. 5 stars.

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Michael @ Essex Car Company from Essex Car Company in response to ⭐⭐⭐⭐⭐

Thank you for the 5-star review! We’re delighted to hear everything is going smoothly with your car. If you know anyone in the market for a vehicle, refer them to Essex Car Company and you’ll receive £100 when they buy. Enjoy your ride and thanks for choosing us!

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"Solid communication "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Vauxhall Corsa has been brilliant overall. There was one minor issue with the boot post-purchase because I noticed it didn't come with a spare wheel, but since everything else was mechanically sound, I didn't mention it. On the day I think it was Ali, the staff member who handled my purchase, who was really helpful. He kept me updated and made sure I could pick it up on a Saturday at a convenient time. It was handy to have the one-day insurance to drive it away, although I just missed the eligibility cut off. Luckily, my dad was there to drive it home for me. I'd rate it 4.5 stars if I was being picky.

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Michael @ Essex Car Company from Essex Car Company in response to Solid communication

Thank you for the great feedback and the 4.5-star rating! We’re thrilled to hear that Ali was helpful and that you’re happy with your Vauxhall Corsa overall. We appreciate you bringing up the spare wheel issue; we'll make sure to address this for future customers. If you ever need anything or have any questions, don't hesitate to reach out. Enjoy your Corsa, and we hope to assist you again in the future!

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"Very welcoming team!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've taken my Suzuki Swift on some serious road trips, travelling up and down the country on the motorways. The customer service when I arrived at the dealership was very welcoming I might have been a bit of a tough customer, but I reckon I got a fair deal in the end. Rated it 5 stars because on the day of collection, the car was spotless inside and out. There was a missing part initially, but Essex Car Company covered the cost, and I picked it up recently. Apologies to the salesman—I can't recall his name, all I can remember was he is about 5'10".

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"Great deal"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Luckily for the team there wasn't one member of staff I spoke to who I thought was pressuring me into buying a car because if they did I would of walked away. To be honest with you it was the opposite because once I was happy to go ahead with it, they managed to get me a good deal on it that we were both happy with. It was a good experience and I can't fault it. We got a lovely car and that's all that matters.

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"5 stars all the way ⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 stars all round for the team and quality of cars that they have! I was recommended to visit here when I was in the market for a new car by a friend of mine because she had such a good experience. After a quick look on the website, I was happy to find that they had a car of interested to me which was the Mercedes GLA. It's a car that I've wanted for a while so I was keen to view it. Long story short, I was happy once I saw the car and I've been just as happy since driving it away.

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"We will be back!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Things are going well with our new car, touch wood. We've racked up about 3000 miles already, and it's not missed a beat. To make things easier on the day we knew exactly what we were after, so the whole process was straight forward after we were happy with the test drive that was offered on the day. Thanks to a great experience, my daughter is looking at there site as she is thinking of downsizing, so we've been scouting out options to see what she likes. Hopefully we get the chance to visit the team again if she decided to go ahead with a car.

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"Perfect experience! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything went exactly how I would have wanted it to go when I was buying my car. So in my eye's it was a 5 star service.

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"Very grateful 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm over the moon with my recent purchase of the Vauxhall Mokka X from Essex Car Company. Honestly, I hadn't heard of them before, but they've been absolutely fantastic. From the moment I enquired about the car, they were transparent about when it would be ready, and they kept me in the loop every step of the way for that I can't fault their communication because it was spot on. I wish I could remember the salesman's name to give him a proper shoutout, but regardless, I'm grateful for everything they've done.

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"No complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Volkswagen Polo is simply perfect, I've had no issues whatsoever. It's been my trusty daily driver for over 8 weeks now. I never thought I would find one in my budget to be honest because after searching online for what felt like ages, I stumbled upon one at Essex Car Company. I didn't waste any time and headed down to view it! Straight away they offered me a test drive, and once we got back from the quick spin, the staff were incredibly informative about the history of the car. No complaints on my end.

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"Spot on "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Kia Sportage is doing great! It's been spot on, and I've got no complaints about it whatsoever. I recently had it serviced at a Kia main dealership, and they told me it's in brilliant condition, which just adds to my satisfaction. So, overall, I'm really happy with my purchase. It was definitely worth the drive down from Kent where I live.

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
529 reviews4.7 out of 5 stars — Rated Excellent
Excellent
435
Very Good
87
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    54%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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