49% Reviews
replied to
95% Recommend
to friend


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472 reviews from our car dealer reviews community
Leave a review for Essex Car Company
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472 reviews from our car dealer reviews community

Leave a review for Essex Car Company
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"My first car purchase. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Finally I was ready to buy my first car, after borrowing my parents for years; I was done- I wanted my freedom! I searched high and low, struggled with other dealers and finance companies, that was until I came across Essex Car Company. The guys in the show room made me feel at home the minute I walked in. They got my finance sorted so quickly and pain free. The process was incredible and im so thankful! Essex Car Company have given me my freedom back - Thank you!! Amazing Car, Amazing Customer service - AMAZING EXPERIENCE!

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Michael @ Essex Car Company in response to My first car purchase.

Congratulations on purchasing your first car! We're thrilled to hear that Essex Car Company played a part in providing you with the freedom you've been longing for. Our team is dedicated to making the car-buying process as smooth and enjoyable as possible, and we're delighted that you found our showroom welcoming and our finance process pain-free. Thank you for choosing us, and we appreciate your kind words about our car selection and customer service. Enjoy the open road, and don't hesitate to reach out if you need anything in the future. Happy driving!

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"Graduation Present ❤️"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We headed down to Essex Car Company to look at a car for my daughter due to her recently graduating. My Daughter saw the beautiful BMW and we knew this was the car all her hard work earned. The gentlemen at the dealership were wonderful, and so very helpful. My daughter has loved driving the car and we will 100% come back if we are ever in the market for a new vehicle.

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Michael @ Essex Car Company in response to Graduation Present ❤️

Thank you for choosing Essex Car Company to find the perfect BMW for your daughter's graduation gift! We're thrilled to hear that she loves her new car and that our team provided you both with wonderful service. It's always rewarding to know that our customers are satisfied with their experience. If you ever need assistance or decide to explore our inventory again, we'll be here to help. Congratulations to your daughter on her graduation, and we look forward to welcoming you back in the future!

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"No problems at all"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really enjoying my new Mercedes, the service I received from Essex Car Company was great, no problems at all!

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Michael @ Essex Car Company in response to No problems at all

Thank you for choosing Essex Car Company for your Mercedes purchase! We're thrilled to hear that you're enjoying your new car and that our service met your expectations. If you ever need assistance or have any questions in the future, don't hesitate to reach out. We appreciate your kind words and wish you many happy miles in your Mercedes!

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"Polite and Informative Salesman"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so pleased I went to Essex Car Company due to the customer service I received. All the salesman we great, very polite and professional throughout the whole process of buying the car. Honestly I have had some issues with the car but thankfully I took out the warranty which was a massive help with the costs.

Michael @ Essex Car Company in response to Polite and Informative Salesman

Thank you for choosing Essex Car Company and for taking the time to share your feedback! We're thrilled to hear that our team provided you with excellent customer service during your car-buying journey. We understand that issues can arise, but we're glad that our warranty was able to assist you and alleviate some of the costs. If you ever need further assistance or have any questions, please don't hesitate to reach out. We appreciate your trust in us and look forward to continuing to serve you in the future!

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"Great little car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was after a little run to get me around town after a detailed search, I came across Essex Car Company and they had a wonderful Ford Fiesta for sale. When I went down to the dealership to see it - I knew it was the car for me! I cant remember the gent I spoke to down there but he was very good, knew lots about the car and advised me well. I wouldn't hesitate to go back there when I am back on the market for another motor.

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Michael @ Essex Car Company from Essex Car Company in response to Great little car

Thank you for sharing your experience with us! We're delighted to hear that you found the perfect Ford Fiesta with us and that our team member provided you with excellent service and guidance. On behalf of the team at Essex Car Company, we sincerely appreciate your kind words and look forward to welcoming you back when you're in the market for another vehicle. Drive safely, and see you next time!

"Great service by charlie"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The best service yet even tho it was a long wait it was worth it because he kept us entertained the whole time while we waited and got the car very happy and definitely recommend to anyone purchasing a new car go to Essex Car Company!

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Michael @ Essex Car Company from Essex Car Company in response to Great service by charlie

Thank you so much for your kind words! Delighted to hear you enjoyed the experience, and we appreciate your recommendation. Safe travels in your new car! 🚗✨ From all the team at Essex Car Company we hope you enjoy your new car.

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"Absolute pleasure to deal with!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Essex Car Company as a business have been amazing, all the staff have been amazing before, during and after the same. My inquiry was picked up quickly, I was giving the attention needed while considering the options available and I have had a couple issues after the sale, the issues were dealt with quickly and effectively. I am returning the car as more and more things are cropping up which need addressing however, I will be getting a replacement from Essex Car Company as they have been a pleasure start to finish.

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Michael @ Essex Car Company from Essex Car Company in response to Absolute pleasure to deal with!

Thank you for sharing your experience! We're thrilled to have provided excellent service from inquiry to after-sales support. Apologies for the issues you've faced, and we appreciate your understanding. We look forward to ensuring a seamless experience with your replacement car. Your satisfaction is our priority! 🚗🌟

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"Incredibly happy! 🙂"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I really appreciate the way Essex Car Company helped and treated me while on the hunt for my new car. I had a Range Rover Evoque, a 2014 model which was not ULEZ compliant, I loved the car but due to where I lived, I needed something which wasn't going to be running up additional costs for me and I couldn't think of anything better than a new model Evoque. I love the extra techy bits like the touch screen and heated seats, defiantly makes the difference in this weather! I love the car and the service was second to none, everyone was very friendly, welcoming, I didn't feel pressured just well informed on the options and I can't find a single fault with Essex Car Company. They are highly recommendable company and I would 100% deal with them again.

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Michael @ Essex Car Company from Essex Car Company in response to Incredibly happy! 🙂

Thank you for your heartfelt feedback! We're delighted to have assisted you in finding the perfect car to suit your needs. The Range Rover Evoque is a fantastic choice, and we're thrilled you're enjoying the upgraded features. Your recommendation means a lot, and we'd be honored to welcome you back anytime. Happy driving in your new Evoque! 🚗🌟

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"Fantastic!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Things are going very well, the car is very nice and a great set of lads down at the dealership. I had a Corsa before which was my first car and I much prefer this car, the modern technology is quite nice, it's significantly more fuel efficient and it's a nicer size too. The service has been fantastic.

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Michael @ Essex Car Company from Essex Car Company in response to Fantastic!

Fantastic to hear things are going well! We're thrilled you're enjoying the upgraded features and improved fuel efficiency of your new car. It's great to know our team provided excellent service. If you ever need anything else, feel free to reach out. Happy driving in your upgraded ride! 🚗🌟

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"Beautiful!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything has been great, had the car a little while now and it is really standing the test of time. Not a single issues or cause for concern, I was a new driver when I bought the Qashqai and it did take me a little getting used to, however, I love it!

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Michael @ Essex Car Company from Essex Car Company in response to Beautiful!

That's wonderful to hear! We're delighted your Qashqai is standing the test of time, and it's fantastic that you've adapted to it so well, especially as a new driver. If there's ever anything you need or any questions that arise, feel free to reach out. Happy driving, and thank you for choosing us! 🚗🌟

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
472 reviews4.8 out of 5 stars — Rated Excellent
Excellent
391
Very Good
74
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    49%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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