Steven F, February 2024
"Amazing from start to finish "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I can confidently say that I'm very happy with my Vauxhall Vivaro; it runs brilliantly. The sales team at Essex Car Company could not have done anymore for me; they were amazing from start to finish, they had a friendly and polite attitude at all times and did not come across as pushy. Overall, it was a brilliant service, and I would happily recommend this company to others and use them again when I need to upgrade my car.
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Michael @ Essex Car Company in response to Amazing from start to finish
Thank you for your wonderful review! We're thrilled to hear that you're enjoying your Vauxhall Vivaro and that our sales team provided you with exceptional service. At Essex Car Company, we strive to create a friendly and non-pushy environment for our customers, and we're delighted that our approach resonated with you. Your recommendation means a lot to us, and we're grateful for your trust in Essex Car Company. We look forward to serving you again in the future when you're ready to upgrade your car. Happy driving!
Lauren F, February 2024
"My memorable journey "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased my car from Essex Car Company in Rainham, and I couldn’t be happier with my experience. Charlie, our sales representative, went above and beyond to ensure everything was smooth and enjoyable. From the moment we walked into the dealership, Charlie’s warm and friendly smile put us at ease, he patiently answered all our questions and took the time to understand our needs. His knowledge of the cars was impressive, and he guided us through the features and options with enthusiasm, what truly stood out was the test drive, Charlie didn’t just take us around the block; he treated us to a thorough run-around, allowing us to experience the car’s performance on different roads. It was exhilarating, and we felt confident in our choice. Throughout the process, Charlie’s professionalism and genuine care made a significant impact, he wasn’t just selling a car; he was ensuring our satisfaction and building a lasting relationship. I appreciate his dedication and attention to detail, in summary, my car-buying experience with Charlie was exceptional. If you’re looking for a knowledgeable, friendly, and helpful salesperson, I wholeheartedly recommend Charlie. Thank you for making this journey memorable!
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Michael @ Essex Car Company in response to My memorable journey
Thank you for your wonderful review! We're thrilled to hear that Charlie provided you with exceptional service and made your car buying experience smooth and enjoyable. Charlie is a valued member of our team, and we're delighted that his warm demeanor, knowledge, and dedication left a lasting impression on you. Your satisfaction is our priority, and we're glad that Charlie could ensure it throughout the process. Thank you for choosing Essex Car Company, and we look forward to serving you again in the future. Happy driving!
Mohammed N, February 2024
"Hyundai I20"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All is good so far with my Hyundai I10, I do only do about 2 miles a day, the car fits the bill perfectly. I just drive to work and back everyday and it suits me perfectly. The guys at Essex Car Company provided very very good service. All of the people I delt with were helpful, kind and ever so polite. I think these guys deserve more than 5*!
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J C, January 2024
"🥇"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 stars. Great car. Smashing service.
+0 Found this review helpful
Michael @ Essex Car Company in response to 🥇
Thank you for the 5-star review! We're thrilled to hear that you had a great experience with Essex Car Company and that you're happy with your car. Providing smashing service is what we aim for, and we're delighted to have met your expectations. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing Essex Car Company!
Mrs S, January 2024
"Your best bet "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Mini Clubman was a great little buy. Loving getting used to the new car, very nice and fun! The team were honest, open and transparent thought he whole of the sale. I reckon if your on the hunt for a new car, just like I was, Essex Car Company is your best bet!
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Michael @ Essex Car Company in response to Your best bet
Thank you for your wonderful review! We're thrilled to hear that you're enjoying your Mini Clubman and that our team provided you with a positive car buying experience. At Essex Car Company, honesty, openness, and transparency are core values, and we're glad that it shone through in your interactions with us. Your recommendation means a lot to us, and we're grateful for your trust in Essex Car Company. If you ever need anything in the future, please don't hesitate to reach out. Happy driving!
Stuart B, January 2024
"Chris was exceptional "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Amazing service from Chris at Essex Car Company, he is an exceptional salesman who makes you feel comfortable at every step of the process of buying a car. He’s an asset to your company and I would also like to give a shout out to the rest of the team who are also amazing people ...... you couldn’t get a nicer sales team 👏👏👏👏 thank you to everyone!
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Michael@Essex Car Company in response to Chris was exceptional
Thank you for your fantastic review! We're thrilled to hear that Chris provided you with exceptional service and made your car buying experience comfortable and enjoyable. Our team at Essex Car Company takes pride in providing top-notch service, and it's wonderful to hear that they exceeded your expectations. We truly appreciate your kind words and are grateful for your recognition of our team's efforts. Thank you for choosing Essex Car Company, and we look forward to serving you again in the future. Happy driving!
Ryan S, January 2024
"Keep up the good work "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was a calm and relaxed feeling from the moment you walk through the door, no pushy salespeople jumping on you. However, lots of friendly looking staff who you know are around to support you and ask advice from. Excellent and knowledgeable salesman (Chris) advised me on my purchase and kept me updated throughout the process. On delivery day, and after delivery day his support and advice was still being given to me. Brilliant service!!! Especially when your buying a car which is completely unfamiliar to you. Keep up the good work!!
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Michael @ Essex Car Company in response to Keep up the good work
Thank you for your wonderful review! We're thrilled to hear that you had a positive and stress-free experience at Essex Car Company. Providing a calm and supportive environment for our customers is important to us, and we're glad that our team, especially Chris, could assist you every step of the way. Your satisfaction is our priority, and we're delighted to hear that our service exceeded your expectations. Thank you for choosing Essex Car Company, and we look forward to serving you again in the future. Happy driving!
Tracy D, January 2024
"Bang on the 5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very happy. I can very confidently/highly recommend Essex Car Company in Rainham. The customer care - I was very happy with it! ⭐⭐⭐⭐⭐
+0 Found this review helpful
Michael @ Essex Car Company in response to Bang on the 5 stars
Thank you for your glowing recommendation! We're delighted to hear that you had a positive experience with Essex Car Company and that our customer care met your expectations. Your satisfaction is our priority, and we appreciate your confidence in recommending us. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing Essex Car Company
Daniel J, January 2024
"Cant knock them! So reliable! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Can not fault the amazing team down at Essex Car Company, Any issues and you can guarantee the team will be straight on it like a car bonnet getting whatever the issue is rectified. Aboutlsey can not knock Essex Car Company. 5 stars all day long.
The BMW 5 Series is a dream to drive by the way! 😊
+0 Found this review helpful
Michael @ Essex Car Company in response to Cant knock them! So reliable!
Thank you for your fantastic review! We're thrilled to hear that you've had a positive experience with Essex Car Company and that our team has been attentive and responsive to any issues that arise. Providing exceptional service and ensuring customer satisfaction is our top priority. We're delighted that you're enjoying your BMW 5 Series—it's always a pleasure to hear that our customers are happy with their cars. Thank you for your 5-star rating and for choosing Essex Car Company. We're here for you whenever you need us. Happy driving!
Emmanuel A, January 2024
"Right on my door step "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This car has been a delight for the past few months, it's reliable and a great choice. The customer service was top, very helpful, friendly, and efficient. The staff provided excellent service and made the whole process fast and easy. A huge thank you to them for a job well done! After searching for cars extensively, I thought it was time I tried the dealership out down the road. I found Essex Car Company to be the best.. lucky me! Its right on my door step.
+0 Found this review helpful
Michael @ Essex Car Company in response to Right on my door step
Thank you for your glowing review! We're delighted to hear that you're enjoying your car and that our team provided you with exceptional service. At Essex Car Company, we strive to make the car buying process fast, easy, and enjoyable for our customers, and we're thrilled that we could exceed your expectations. We feel fortunate to have you as a customer, and we're right here for you whenever you need us. Thank you again for choosing Essex Car Company, and happy driving!
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