49% Reviews
replied to
95% Recommend
to friend


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472 reviews from our car dealer reviews community
Leave a review for Essex Car Company
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472 reviews from our car dealer reviews community

Leave a review for Essex Car Company
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"😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Happy with the car!

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"Introduce my friends "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have always owned Mercedes but for my last car I went for a BMW, while I enjoyed the change I am very pleased to be back to what I know in my C Class from Essex Car Company. I absolutely love the C Class, its a dream to drive! I am so pleased with the service provided by the Essex Car Company team that I try to introduce my friend to them too!

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"Very happy!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is fine, I am very happy with my Mercedes!

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Michael @ Essex Car Company from Essex Car Company in response to Very happy!

We're thrilled to hear that everything is fine and you're very happy with your Mercedes! It's great to know that you're enjoying your car. If there's anything else we can do to enhance your ownership experience, please don't hesitate to let us know. Thank you for choosing us and for your support! Happy driving! 🚗😊E

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"No problems"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with my car and I haven’t had any problems to date touch wood. Thanks for the follow-up too.

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Michael @ Essex Car Company from Essex Car Company in response to No problems

We're delighted to hear that you're very happy with your car and that you haven't encountered any problems so far. Knocks on wood We strive to provide excellent vehicles and service, so it's great to know that you're satisfied. You're most welcome for the follow-up! If you ever need any assistance in the future, please don't hesitate to reach out. Enjoy your car to the fullest! 🚗😊

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"Very happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with car and team very good too. 😁

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Michael @ Essex Car Company from Essex Car Company in response to Very happy

We're thrilled to hear that you're very happy with your car and our team! Your satisfaction is our top priority, and it's great to know that we have met your expectations. Thank you for your kind words and for choosing us. We appreciate your support! 😁🚗

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"Absolutely perfect! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had the car a couple of months now and I have had no issues at all it has been going really well. I got the brakes changed around 2 months ago and they still seem to be squeaking so I need those looking into, but apart from that they have been absolutely perfect! Everyone was so friendly and helpful and took good care of us, I would be happy to recommend.

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Michael @ Essex Car Company from Essex Car Company in response to Absolutely perfect!

We're delighted to hear that your car has been going really well without any issues over the past couple of months. It's great to know that you've had a perfect experience with us! We appreciate your kind words about our friendly and helpful staff who took good care of you. Thank you for considering us recommendable. Your satisfaction means a lot to us! Enjoy your car to the fullest! 🚗😊

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"Chris was a nice person"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am finding everything to be really well at the moment, not had a single issue with the car since purchasing. It was lovely and clean for us on the day of the handover it looked great. I think it was Chris who we dealt with and I found him to be quote a nice person, everything we asked him to do he got sorted.

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Michael @ Essex Car Company from Essex Car Company in response to Chris was a nice person

We're delighted to hear that everything has been going well with your car! It's great to know that you haven't encountered any issues since the purchase. We take pride in delivering clean and well-presented vehicles for our customers, and we're glad it looked great on the day of handover. Chris is a valued member of our team, and we're pleased to hear that he provided excellent service. Thank you for your kind words and for choosing us! Enjoy your hassle-free driving experience! 🚗😊

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"James was so so lovely"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

James was so so lovely, couldn't knock him. Such a fab guy to deal with, made everything dead easy and simple. The Tiguan itself, WOW, I absolutely love it, such a stunning car to drive. I couldn't be happier with te sale on the whole and would recommend anyone to visit.

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Michael @ Essex Car Company from Essex Car Company in response to James was so so lovely

We're thrilled to hear that James was absolutely lovely and made your car-buying experience easy and simple! It's fantastic that you're enjoying your stunning Tiguan and loving the driving experience. Thank you for your kind words and recommending us. We strive to provide exceptional service, and your satisfaction means the world to us. We appreciate your support and look forward to welcoming anyone you recommend. Happy driving in your fabulous Tiguan! 🌟🚗😊

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"Nothing short of perfection"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Oh I would be more than happy to pass on my recommendations, I think Essex Car Company have been amazing! James was an outstanding guy, so so helpful and attentive. He listened to all of my needs and found me the perfect car that ticked all of my boxes. The little Fiesta as been nothing short of perfection, I cannot fault it at all!

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Michael @ Essex Car Company from Essex Car Company in response to Nothing short of perfection

We're truly grateful for your kind words and recommendations! Thank you for considering us amazing. We're thrilled that James provided outstanding service, being helpful, attentive, and attentive to your needs. It's wonderful to hear that he found you the perfect car that met all your requirements. The little Fiesta has truly been perfection, and we're glad it has exceeded your expectations. We appreciate your support and trust in us. Enjoy your amazing car! 🌟🚗😊

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"Amazing aftersales!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I won't be needing another car for about 4 years, but when I do, I would be more than happy to return here again. The lads were absolutely fantastic, when I had a little issue they got the car back in for me and got that sorted straight away. Since then the Vauxhall has been absolutely perfect couldn't be happier!

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Michael @ Essex Car Company from Essex Car Company in response to Amazing aftersales!

We're thrilled to hear that you had a fantastic experience with us! Thank you for your kind words and for considering us for your future car needs. Our team is dedicated to providing excellent service even after the sale, and we're glad we could promptly address and resolve any issues you had. We're delighted that the Vauxhall has been absolutely perfect, bringing you happiness. We look forward to serving you again in the future! 🚗😊

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
472 reviews4.8 out of 5 stars — Rated Excellent
Excellent
391
Very Good
74
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    49%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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