49% Reviews
replied to
95% Recommend
to friend


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472 reviews from our car dealer reviews community
Leave a review for Essex Car Company
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472 reviews from our car dealer reviews community

Leave a review for Essex Car Company
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"Easiest car I have bought!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I think this is the easiest car I have ever bought, everything was so quick and easy it was great. The 4 series has been driving a dream, not had a single fault or issue. If they had a car in that I was after in the future, I would be more than happy to return!

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Michael @ Essex Car Company from Essex Car Company in response to Easiest car I have bought!

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Cracking car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

To be honest, since taking the car away I have not had any issues at all, it has been a cracking car. The sale was easy and the gent who helped was a good laugh. The only thing that was a a bit of a faff was getting the paperwork, but that was all sorted in the end.

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Michael @ Essex Car Company from Essex Car Company in response to Cracking car

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"H was lovely"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was H who I dealt with during the sale, and he was lovely, such a nice guy to buy from. He walked me through the process, didn't rush anything and explained everything really clearly. There was two rips in the passenger seat that he said he would get sorted, so I am quite happy with how things are going. I would be more than happy too recommend this great dealership to others.

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Michael @ Essex Car Company from Essex Car Company in response to H was lovely

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Great aftersales"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There were a few touchup's that needed doing, but the lads were more than happy to get the car back in for me and get those sorted. Right from the get to everyone was really helpful, and even after when I was having issues, they were very helpful and got those resolved right away. Couldn't have asked for much more from the lads, they did a great job.

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Michael @ Essex Car Company from Essex Car Company in response to Great aftersales

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Nice and easy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everyone was really nice and the sales process was as simple as. I was basically in and out, no delays or waiting. The Merc itself is gorgeous, i am really happy.

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Michael @ Essex Car Company from Essex Car Company in response to Nice and easy

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"A wonderful team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car has been absolutely wonderful, it is such a lovely car to drive and runs beautifully. I have bought several cars from here in the past and have never had an issue. All of the gentlemen are wonderful, they have always been so helpful and patient every time I visit. I would be more than happy to recommend to others, I have already recommended lots of my friends and family.

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Michael @ Essex Car Company from Essex Car Company in response to A wonderful team

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Lovely, absolutely perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Polo is lovely, absolutely perfect, just the way I like it! I can't complain all, it looked gorgeous when I came to pick up and it has been ever since. It was my first time using Essex Car Company and they were perfect, everyone was so lovely, it was really nice and quick, I couldn't fault them. I have had a few of my friends ask me where I got my car from, and I have recommended them to here.

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Michael @ Essex Car Company from Essex Car Company in response to Lovely, absolutely perfect

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Great aftersales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Chris has been absolutely perfect right from the get go. 100% I will be using these again, I actually have my eye on the next car I am wanting already! I did have two issues with the car, but they were amazing and got these sorted right away for me. Ever since then the car has been a dream, can't recommend these enough.

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"Absolutely beautiful!"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Ford is lovely, absolutely beautiful, it has not let me down once, I am really pleased I bought it. It was top notch service from the fellas, there was a bit of a delay on the day of collection, but everything pulled to gether in the end, so I am really pleased!

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Michael @ Essex Car Company from Essex Car Company in response to Absolutely beautiful!

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Would Recommend "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really lovely car (Audi Q3) and nice service provided, everybody was friendly and helped with anything I asked. It was really easy to buy the car and no hassle at all.

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
472 reviews4.8 out of 5 stars — Rated Excellent
Excellent
391
Very Good
74
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    49%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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