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I came to Essex Car Company for a little upgrade, I already had a polo but I wanted some a little more flashier so I came to purchase the Polo R. I like driving it a lot more, it feels nicer to drive for sure. I put a deposit down on another car not so long ago but I wanted a different one and these guys were so patient with me and were really good all throughout. The VW Polo was just as described and the customer service from all sales advisors were top of the draw. A perfect little car from a very reliable dealership. Couldn't be happier!
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Michael @ Essex Car Company from Essex Car Company in response to Polo R from just a normal Polo upgrade.
Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team
Brought my new car here and has to be said it was the easiest, smoothest purchase I have ever made dealt with H and will definitely be going back in future.
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Michael @ Essex Car Company from Essex Car Company in response to Top service!
Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team
We recently bought a car from here and the service we received was excellent. H, our sales rep, was friendly, informative and very helpful making sure everything was in tip top shape before we took the car away. Would definitely recommend. Liz & Allen
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Michael @ Essex Car Company from Essex Car Company in response to Fab service
Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team
My favourite thing about Victor (the manager) is that he has a positive solution for everything, I can't stress how positive that man is. The attitude he has towards the company he is representing is admirable, I have never seen someone take pride in their job the way Victor does. He has a solution for everything and anything, that is just the sort of man he is. Hats off for the level of respect and the amazing manners every member of staff in your dealership have (its no wonder with a manager with a manger like Victor). I was taken by surprise I didn't expect it to all be so positive! Nothing but 5 stars for Victor and his car dealership!
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I brought a car last week and I can’t say enough how good the customer care was or the help I received, Al and the guys made it really simple for me and helped out a lot
Michael @ Essex Car Company from Essex Car Company in response to Customer service
I would like to thank you for taking the time to leave us a great review. It's wonderful to know that you loved your new car and your experience at Essex Car Company. I'll be sure to pass this along to our team. We're committed to helping customers like yourself have a great experience every time, and it's very rewarding knowing we've succeeded. Please remember if you refer a friend or family member, you will receive £100 when they mention your name.
I had a wonderful experience with Essex Car Company and I am happy with my A Class. There has only been one minor issue with the key batteries other than that the car is spot on. The gentleman who I was dealing with took the time to explain things clearly and had excellent knowledge. I felt like I was in safe hands throughout and would happily return.
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Michael @ Essex Car Company from Essex Car Company in response to Wonderful
Thank you for visiting our dealership and for the 5-star review! We are truly grateful for all our customers, and we strive to provide the best buying experience possible. We're so glad you enjoyed your experience here at Essex Car Company, and we hope to see you again in the future. Please remember if you refer a friend or family member, you will receive £100 when they mention your name.
The Ford Focus was for my Mrs, she drives it more than me and absolutely loves it. She is enjoying it and says it drives nicely! We were happy with literally everything from start to finish with the dealership. On arrival the car was lovely and clean, very well presented. Thank you for your kindness and the time you gave us well we were around the dealership.
Reviewer has confirmed their email address
Michael @ Essex Car Company from Essex Car Company in response to Ford Focus for the Mrs.
I would like to thank you for taking the time to leave us a great review. It's wonderful to know that you loved your new car and your experience at Essex Car Company. I'll be sure to pass this along to our team. We're committed to helping customers like yourself have a great experience every time, and it's very rewarding knowing we've succeeded. Please remember if you refer a friend or family member, you will receive £100 when they mention your name.
A big thank you to Essex Car Company, I got a great deal on my Nissan X-Trail. Everything was sorted efficiently and when I came to collect it was shiny and clean... ready to come home with me! Definitely recommend.
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Michael @ Essex Car Company from Essex Car Company in response to Great deal
Thank you for the review, your feedback is important to us. We're glad you enjoyed your experience at Essex Car Company, and we look forward to seeing you again. Please remember if you refer a friend or family member, you will receive £100 when they mention your name. Thanks, from all the team at Essex Car Company.
If I told you I have had 2 speeding tickets since I had the car.. you may get an idea of just how much I am enjoying it!🤣 The BMW X1 is an impeccable car, the car handles extremely well, the smoothness of it make driving enjoyable. Thus far the car has been nothing but reliable. The customer service was perfect and David was amazing, he took his time with me and happily answered all my questions. Highly recommended from me!
Reviewer has confirmed their email address
Michael @ Essex Car Company from Essex Car Company in response to David is amazing.
I would like to thank you for taking the time to leave us a great review. It's wonderful to know that you loved your new car and your experience at Essex Car Company. I'll be sure to pass this along to our team. We're committed to helping customers like yourself have a great experience every time, and it's very rewarding knowing we've succeeded. Please remember if you refer a friend or family member, you will receive £100 when they mention your name. ps Slow down hahah we don't want you losing your lovely car !
5 stars! I would use again and I do recommend.
Reviewer has confirmed their email address
Michael @ Essex Car Company from Essex Car Company in response to Thank you.
Thank you for the review, your feedback is important to us. We're glad you enjoyed your experience at Essex Car Company, and we look forward to seeing you again. Please remember if you refer a friend or family member, you will receive £100 when they mention your name. Thanks, from all the team at Essex Car Company.
Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.
But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 391 | |
| Very Good | 74 | |
| Average | 2 | |
| Poor | 3 | |
| Terrible | 2 |
Essex Car Company
New Road
Rainham
Essex
RM13 9EB
| Mon | 09.00 - 18.00 |
| Tue | 09.00 - 18.00 |
| Wed | 09.00 - 18.00 |
| Thu | 09.00 - 18.00 |
| Fri | 09.00 - 18.00 |
| Sat | 09.00 - 18.00 |
| Sun | 10.00 - 16.00 |
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