Visited the dealership without a particular vehicle in mind, but a type of vehicle. Charlie the salesman was very helpful, talking me through the vehicles available of the type I was looking for. No hard sales tactics, let me browse the cars, look at some. I never felt pressured to choose or purchase. I took a few days to research the vehicles, then went back, spoke with Charlie and made the purchase. Was very straight forward. After sales was great too. Couple of minor bits and these were quickly sorted by Steve. Am always dubious when visiting a car dealership I don't know. Would happily return here when I'm next in the market for a new car.

Great service and excellent after care would recommend

Overall, I cannot fault the service from Essex Car Company in Rainham. I'm chuffed to bits with my Ford Focus, and the guys at this dealership were nothing but helpful throughout the whole transaction.

Absolutely nothing but 5 stars for Essex Car Company. The salesman that helped me during the purchase of my Ford Fiesta was fantastic and he never tried to give the hard sales spiel thankgod. Happy days!

We initially went to look at a car at another dealership, but we weren't happy with it. By pure coincidence, we drove past Essex Car Company and decided to stop to see what they had to offer. Chris, the salesman, was amazing, and I'm very pleased with our Vauxhall. The service and the car exceeded our expectations. I will recommend Essex Car Company to family and friends, and I will most definitely shop with them again in the future.

⭐⭐⭐⭐⭐

The Ford Fiesta I bought from Essex Car Company in Rainham is in excellent condition, and I’m thrilled with my choice. Charlie’s recommendation was spot-on. I was so impressed that I returned to Essex Car Company to purchase another car. Charlie’s dedication and expertise were consistent throughout.

Towards the beginning of March, I bought my Renault Kadjar from Essex Car Company, and I have to say that the customer service was fabulous. The staff went the extra distance; no question I had was left unanswered, and the communication between myself and the dealership was brilliant. I love my Renault Kadjar; it is a great little runner and so reliable. 

This is my fifth car purchase from Essex Car Company, and once again, they did not disappoint. My continued loyalty to this dealership is because of the excellent service they consistently provide. The staff takes the time to understand what you are looking for without ever making you feel pressured to make a purchase. Their approach is professional, courteous, and, above all, customer-focused. They do not consider their job is done once the car leaves the lot. They follow up to ensure everything is going well with your new vehicle and are readily available to address any concerns or questions you might have. This level of care and attention is rare and greatly appreciated.

Recently, I had the pleasure of working with Charlie, and I couldn't be more satisfied with the experience. Charlie got things done quickly and efficiently for me. Any information I needed, he knew right away. It was impressive to see the extensive range of cars they had available. When it was time to pick up my Ford Kuga, it was lovely and clean, which made the handover even more enjoyable. Overall, I would give this experience a 4.5 out of 5 because, well, no one is perfect, right? But Charlie and the team came pretty close!