54% Reviews
replied to
96% Recommend
to friend


529 reviews from our car dealer reviews community
Leave a review for Essex Car Company
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529 reviews from our car dealer reviews community

Leave a review for Essex Car Company
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"Thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I never leave reviews but wanted to take the time to write this one as I was very happy with the service I received and that should be aknowledged. Charlie in particular was very friendly and patient with me when buying a car today. I was left to view the car in my own time without being rushed and had my questions answered. Thank you once again. TANYA

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Michael @ Essex Car Company from Essex Car Company in response to Thank you

Thank you so much, Tanya, for taking the time to leave such a kind review! We're delighted to hear that Charlie provided you with a friendly and patient experience, allowing you to take your time and feel comfortable. Your appreciation means a lot to us. Enjoy your new car!

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"5 star service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really impressed with the service I have received from Essex Car Company. The staff were brilliant when we brokered the deal, but the aftercare was even better. Every time I have had a question or thought there was an issue, they booked it in for me and resolved it on the same day. 5 star service.

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Michael @ Essex Car Company from Essex Car Company in response to 5 star service 

Thank you for your fantastic review! We're thrilled to hear you were impressed with both the service during the sale and the aftercare. It’s great to know our team could resolve any concerns quickly and efficiently. Enjoy your car, and thank you for choosing Essex Car Company!

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"Price was very attractive"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m really happy with my Mercedes purchase from Essex Car Company! So far, everything has been great. I looked at a few cars before making my decision, but after re-reading the ad on AutoTrader it was the Mercedes I wanted. Also, the price it was up for was too attractive to walk away from.

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Michael @ Essex Car Company from Essex Car Company in response to Price was very attractive

Thank you for sharing your experience! We’re so glad you’re happy with your Mercedes and that it stood out as the perfect choice. It’s great to hear the price and quality sealed the deal. Enjoy your new car!

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"New Ford Fiesta owner"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Essex Car Company provided me with good service on the day I visited the dealership. I dealt with Chris, and he let me test drive around 3 different Ford models while I was there. I was a bit nervous about test driving too many, but the salesman was happy for me to drive as many as I wanted. After test driving the Zetec Fiesta, I was happy to go ahead with it. I'm glad I went on the test drives, it was really helpful.

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Michael @ Essex Car Company from Essex Car Company in response to New Ford Fiesta owner

Thank you for your review! We’re glad to hear Chris made your experience enjoyable and encouraged you to test drive as many cars as you needed to find the right one. It’s great that the Zetec Fiesta was the perfect fit. Enjoy your new car!

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"Excellent experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had an excellent experience with Essex Car Company, and I can't recommend them highly enough! Charlie was absolutely brilliant throughout the process. He helped me find the car I wanted, and his knowledge made the experience pleasant enough. The selection of vehicles was impressive, with plenty of different options to choose from.

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Michael @ Essex Car Company from Essex Car Company in response to Excellent experience

Thank you for your glowing review! We’re thrilled to hear Charlie made your experience enjoyable and helped you find the perfect car. It’s great to know you were impressed with our selection. Enjoy your new car, and thank you for recommending Essex Car Company!

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"Just in time to drive to France"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've got no complaints about the service received from Car Central Birmingham. I needed the Hyundai Tucson delivered to me because I needed it to drive it to France. They managed to organise a date and time that suited me. They delivered the car on time and with a fresh valet.

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"Fantastic Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A Really Great Service And Great Car Dealership I Knew I Wanted A Kia Sportage And Charlie Really Looked After Me And Stuck To His Word I Would Highly Recommend This Company To People

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Michael @ Essex Car Company from Essex Car Company in response to Fantastic Service

Thank you for your kind words and recommendation! We're thrilled Charlie provided great service and helped you with your Kia Sportage. Enjoy your new car, and thank you for choosing Essex Car Company!

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"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service, was kept informed, good communication, vehicle was exactly as advertised, would recommend

Michael @ Essex Car Company from Essex Car Company in response to Great Service

Thank you for your fantastic feedback! We're delighted to hear that you had an excellent experience and that the vehicle met your expectations. Keeping our customers informed and ensuring good communication is always a top priority for us. We appreciate your recommendation and look forward to serving you again in the future!

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"Great dealership "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was my second time visiting the dealership as the first time was to view the car, and I ended up making the purchase on my second visit. It was a really good experience compared to other dealerships where I felt pressured. This place was much more relaxed, and I appreciated the team's approach. My Kia Ceed has been fantastic for the odd 45-minute trip I tend to do.

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"Easy sale "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We already knew what car we wanted before arriving at the dealership so everything was made really easy for the guys. We had a couple of questions before going ahead with the purchase, to which every question was answered. I think it was Steve who looked after us but don't quote me on it and he couldn't have been any more help to be honest. Everything was pushed through quickly and we got a great car at the end of it.

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Michael @ Essex Car Company from Essex Car Company in response to Easy sale

Thank you so much for sharing your experience with us! We're glad to hear that you felt comfortable and relaxed during your visits, and that our no-pressure approach made a positive difference for you. It's great to know that you're enjoying your Kia Ceed for your trips! If you ever need anything or have any questions, we're always here to help. Safe driving and thanks again for choosing Essex Car Company!

Michael @ Essex Car Company from Essex Car Company in response to Easy sale

Thank you for sharing your experience with us! We're glad we could make the process smooth and easy for you, and that all of your questions were answered. Whether it was Steve or another member of our team, we're happy to hear you felt well taken care of and that everything went through quickly. Enjoy your new car, and if you need anything in the future, we’re always here to help!

Michael @ Essex Car Company in response to Easy sale

Thank you for sharing your experience with us! We're glad we could make the process smooth and easy for you, and that all of your questions were answered. Whether it was Steve or another member of our team, we're happy to hear you felt well taken care of and that everything went through quickly. Enjoy your new car, and if you need anything in the future, we’re always here to help!

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
529 reviews4.7 out of 5 stars — Rated Excellent
Excellent
435
Very Good
87
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    54%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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