Beninder J, March 2025
"First electric car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Tesla Model 3 has been a great car. There were a few scratches on the body kit that had been fitted on the back, and I can’t find the wheel locking nut, but otherwise, everything is perfect. This is my first time owning a Tesla. I previously had a Nissan GTR but wanted something more economical, and I’m really glad I made the switch. It’s comfortable and a pleasure to drive. It's a great car.
+0 Found this review helpful
Aftersales from Essex Prestige in response to First electric car
Hi Beninder, Thank you for sharing your experience with us! We're so glad to hear you're enjoying your Tesla Model 3—it’s great that the switch to something more economical is working out so well for you. If you need any assistance in the future, don’t hesitate to reach out. Enjoy the comfort and fun of your new ride!
Sam B, March 2025
"Simple process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I haven't had the chance to use my Ford Ranger as much as I'd like. I reckon I've only added 40 miles to the clock since driving away, but it's been good. There is a little issue with the gear changes but until I get the chance to drive it more, I'm not sure what it could be. This was my first time visiting Essex Prestige and I found it to be a very simple buying process.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Simple process
Hello Sam, Thank you for your review! We’re glad to hear that your first experience with Essex Prestige was a positive one and that the buying process was simple. We understand you haven’t had much chance to drive your Ford Ranger yet, but if you need any help with the gear changes or anything else, feel free to reach out. Enjoy the car and we hope you get to put more miles on it soon!
Sean, March 2025
"Top score"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
When I initially arranged to see the Ford Transit Custom, I just wanted to give it a check over to make sure it was in good condition. After speaking to the salesman (who's name I forgot), who was very good and professional to deal with, I decided to buy the van there and then. Everything went perfectly after that, the process was smooth, easy and quick. I've used the van a bit now and everything seems fine with it at the moment, it's doing well. Top marks.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Top score
Hi Sean, Thank you so much for your great review! We're so glad to hear that your experience with us was smooth and easy, and that you're happy with your Ford Transit Custom. We’re thrilled to know everything is going well with the van so far! Our team always strives to provide a professional and hassle-free experience. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your van, and thanks again for the top marks!
Luke S, March 2025
"Easiest car buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Mercedes E-Class has been spot on, I'm really happy with the purchase. I do have 1 issue, which is that the steering wheel won't adjust up and down but I do have a warranty, so I need to see if this will cover it with it being electrical. As for buying the car itself, I have to say it was the easiest car buying experience I've had. It was nice, easy and straightforward. The salesman was sound, and it was a brilliant buy.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Easiest car buying experience
Hi Luke, Thank you so much for your fantastic feedback! We’re really pleased to hear that you’re happy with your Mercedes E-Class and that the buying process was smooth and straightforward. If you need any assistance or have further questions, don’t hesitate to reach out. Enjoy your new car, and thanks again for the wonderful review!
David D, March 2025
"Great service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very quick and helpful service
Very good after service
This is probably my 5th car from them
+0 Found this review helpful
Aftersales from Essex Prestige in response to Great service
Hi David, Thank you so much for your continued trust and support! We’re thrilled to hear that you've had a great experience with us once again. It means a lot to us that you've chosen us for your fifth car! We’re always here to help, and we truly appreciate your loyalty. If you ever need anything in the future, don't hesitate to reach out. Looking forward to working with you again!
Richard J, March 2025
"Great place to buy a car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent no hassle car dealer , freedom to test drive a car and look round it on your own ,with out the usual pushy sales pitch , if your looking to buy a quality vehicle in a relaxed atmosphere I highly recommended these guys
+0 Found this review helpful
Aftersales from Essex Prestige in response to Great place to buy a car
Thank you so much for your wonderful review! We're so glad you enjoyed the relaxed, no-hassle experience with us. We believe in giving our customers the freedom to explore at their own pace, and it’s great to hear that it made your visit enjoyable. We truly appreciate your recommendation and would be happy to assist you again anytime!
Andrew F, March 2025
"Highly recommend!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’m really happy with my Audi A5 – everything was great! The process was decent. Dylan was helpful, on the day of the sale and after. I flew down 400 miles, and I was in and out of the dealership within an hour. I had already researched the garage’s reputation beforehand, and it exceeded my expectations. Highly recommend!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Highly recommend!
Hi Andrew, Thank you so much for your amazing feedback! We’re thrilled to hear you’re loving your Audi A5 and that Dylan could help make your experience seamless, even with the long distance. It’s great to know that we exceeded your expectations, and we truly appreciate your recommendation! If you ever need anything else, don’t hesitate to reach out. Safe travels and enjoy your new car!
Rajinder S, March 2025
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 out of 5
+0 Found this review helpful
Aftersales from Essex Prestige in response to ⭐⭐⭐⭐⭐
Hi Rajinder, Thank you so much for the 5-star rating! We truly appreciate your support and are glad you had a great experience with us. If you need anything else, we're always here to help!
Daljit P, March 2025
"Faultless"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Top marks for Essex Prestige. I recently purchased my Porsche 911, and for the couple of weekends I've taken it out, it's been really good, and I can't fault it.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Faultless
Hello Daljit, Thank you so much for your awesome review! We're thrilled to hear that you're enjoying your Porsche 911 and that everything is going great so far. It’s always a pleasure to know our customers are happy with their purchase. If you need anything in the future, don’t hesitate to reach out. Enjoy those weekend drives, and thanks again for choosing Essex Prestige
Leyla C, March 2025
"Solid 4"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Other than waiting for my V5, which I have already raised with Nick. I've been getting on fine with my Audi A4, it's going well. Solid 4 out of 5 overall.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Solid 4
Hello Leyla, Thank you for your review! We’re happy to hear that your Audi A4 is going well and that you’re enjoying it so far. We totally understand the V5 delay and appreciate your patience – Nick will make sure it gets sorted for you as soon as possible. If you need anything else in the meantime, don’t hesitate to reach out. Thanks again for your feedback, and we’re here if you need us!
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