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1,252 reviews from our car dealer reviews community
Leave a review for Essex Prestige
Leave a review

1,252 reviews from our car dealer reviews community

Leave a review for Essex Prestige
Leave a review
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"10 out of 10 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service provided by Essex Prestige when I purchased my new car, they were helpful and friendly. I'm happy with the car I bought, I would happily buy here again in the future and recommend to friends and family.

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+1 Found this review helpful

Aftersales from Essex Prestige in response to 10 out of 10

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I initially spoke to Jaymie about the car, and she was fantastic, so much information, and also really helpful. I decided on the car and when I went to collect, it was Dawn who did the hand over, she was excellent. The little extra bits she did, went a long way, she connected the radio up, showed me all the control etc, and just got the car completely ready for me to jump in and go. They even changed the number plates over for me! I bought a Mercedes C43, and I'm over the moon with it. Thanks Essex Prestige, I will be back when I need something new!

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+1 Found this review helpful

Aftersales from Essex Prestige in response to Excellent service

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Very well described / exactly as advert "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm really pleased with the car I bought from here, its amazing! When I picked it up it was really clean, tidy and the advert reflected the car exactly! The person who dealt with me was really helpful and polite, I would be happy to go back. I love the Mercedes GLC, really really happy with it!

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+1 Found this review helpful

Aftersales from Essex Prestige in response to Very well described / exactly as advert

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Cant fault Essex Prestige "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently upgraded from a Golf to a BMW 320D X Drive, and wow! What a difference, it took a while to get used to the size, engine and handling, but the car is absolutely perfect, I love it. Essex Prestige were great when I bought it, it all went very smoothly, and the transaction was handled really well, can't fault the dealership or car, very impressed!

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+1 Found this review helpful

Aftersales from Essex Prestige in response to Cant fault Essex Prestige

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"lovely car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with new BMW X5, its lovely and exactly as advertised. Staff were friendly and very nice. I will buy a car form here again

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+0 Found this review helpful

Aftersales from Essex Prestige in response to lovely car

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Blind bought - not disappointed "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my new Range Rover Sport over the phone with Essex Prestige, all calls and email exchanged the dealership were informative, helpful and professional. I organised the delivery of the car myself (the dealer did offer this, but I wanted to sort myself). When the car was delivered to me, it was EXACTLY as described, if not in even better condition that the photo's showed. Very impressed, and happy with the car. Would highly recommend.

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+0 Found this review helpful

Aftersales from Essex Prestige in response to Blind bought - not disappointed

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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"The quickest and easiest service ever "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW XDrive for my wife, and she is absolutely loving it! I've bought many cars before, and I have never experience service as quick, smooth and professional. I was shocked at how quickly they worked for us, we went to see the car, bought it and was driving away within a couple of hours. It was just brilliant. No complaints at all with the car, its great, I will defo use Essex Prestige again in the future, from start to finish they were spot on.

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+1 Found this review helpful

Aftersales from Essex Prestige in response to The quickest and easiest service ever

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Welcoming and helpful staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Husband and I went to Essex Prestige in Harlow, to view a Jaguar we had seen online, when we arrived, we was greeted by a lovely salesman, who was welcoming and very helpful. We loved the Jag and knew we wanted it, there was no fuss at all, they did everything they said they would and when we collected the car, it was exactly as described, it was very clean and tidy, both inside and outside. I would be happy to buy from this company again.

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+1 Found this review helpful

Aftersales from Essex Prestige in response to Welcoming and helpful staff

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Couldn't have done any more "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been looking around for a new Mercedes, and I had been to a few dealerships over a couple of days, all of which had a nice range of stock, but when I got to Essex Prestige I was pleasantly surprised to see the extra selection of cars available, I was looking for a specific type of detailed car, and they had many of these. I decided on a Mercedes-Benz SL63. The whole team here were really nice, and lovely to talk to, always on hand to help when needed too. The service was outstanding, and I will be back shortly for a new car for my Wife. It's been really nice meeting this dealership and I think I've found my go to place for company and personal vehicles moving forward. Essex Prestige had the car valeted in the morning of collection, and when I got there, it was absolutely stunning. Everything was prepped and ready when I got there, they just exceeded expectations in every aspect. The Merc has been fantastic since buying, I'm really happy with it. I will certain recommend the dealership to others, and as mentioned, I will 100% be back.

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+1 Found this review helpful

Aftersales from Essex Prestige in response to Couldn't have done any more

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Nice dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff at Essex Prestige were lovely, really easy to talk to and deal with. I went to buy a Mercedes E Class, the car was presented very well, its a really nice car, the price was great for age, mileage and spec, and it was exactly what I wanted. Since buying it, its been great, really lovely to drive, no issues at all. I will recommend this dealer to others looking for quality vehicles, at fair prices with great customer service.

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Reviewer has confirmed their email address

+1 Found this review helpful

Aftersales from Essex Prestige in response to Nice dealership

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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Dealership Information

Essex Prestige is an Independent dealership that is based in Harlow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1252 reviews4.9 out of 5 stars — Rated Excellent
Excellent
1123
Very Good
123
Average
0
Poor
1
Terrible
5

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  • Contact Information

    Address

    Essex Prestige
    Unit 13 West Point Business Park
    West Road
    Harlow
    Essex
    CM20 2BU

    Get in touch

    01279 432592
    http://www.essexprestigeautos.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Prestige

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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