Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


1,252 reviews from our car dealer reviews community
Leave a review for Essex Prestige
Leave a review

1,252 reviews from our car dealer reviews community

Leave a review for Essex Prestige
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"A pleasure to deal with Essex Prestige "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son and I was searching for a car for him for around 2 weeks, we came across so many cars that were faulty and so many dealerships that just wanted the money. When we found the BMW 118D at Essex Prestige, straight away we got a very positive feeling about it. The initial customer service was amazing, it could have been any better. The dealer couldn't have made it any easier for us, very straight forward process. It was a pleasure dealing with Essex Prestige and my son is absolutely THRILLED with the car, its perfect and in great condition. We will both be recommended Essex Prestige to others.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful

Aftersales from Essex Prestige in response to A pleasure to deal with Essex Prestige

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"5 star Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was so happy with the customer service at Essex Prestige, they are good people and provide excellent service to their customers. Helpful and friendly the whole way through. The car is great, I'm happy with it, there was a few scratches and dents on the car when I viewed it and I asked that there were sorted before collecting, this was done and to a great standard. Really impressed and happy with the car and service. I would buy again and definitely recommend.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful

Aftersales from Essex Prestige in response to 5 star Service

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Recommend to others"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Ford Fiesta for my Daughter, we are really pleased with it, great price and great service. Dawn looked after us, she was friendly and helpful, and made it easy to buy the car. No problems with the Fiesta so far, so all good. I would happily buy from them again in the future.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful

Aftersales from Essex Prestige in response to Recommend to others

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"No pressure, perfect car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I went to Essex Prestige to see about the Golf, they didn't rush me or pressure me into buying, Victor told me I could test drive when I wanted and when I was ready, they allowed me to test drive on my own due to Covid restrictions. It was important for me to test drive to get a feel for the car. I decided I wanted it and they was great with the sale, Dawn and Victor made me feel comfortable and was not pushy. I've not had much chance to drive it any long distance yet, but I am enjoying it and its lovely to drive, from what I have driven so far. When I collected the car, it was sparkling clean and looked amazing. I'm really happy with it and happy with how the staff looked after me. Highly recommend.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful

Aftersales from Essex Prestige in response to No pressure, perfect car

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Knowledgeable and helpful staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW 520d, its brilliant, my Wife is mainly driving it and she's really enjoying it, it looks great and was a good price. It was very easy to deal with Essex Prestige, I went down, test drove, we decided we liked it and we completed the deal, straight forward simple process. The staff were really good, extremely helpful and knowledgeable. I would use them again in the future.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful

Aftersales from Essex Prestige in response to Knowledgeable and helpful staff

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Excellent from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I felt so comfortable when I was at Essex Prestige showroom, Victor has a brilliant personality that shines through to customers, he is helpful and welcoming, and made me feel at ease. The BMW Z I bought is literally everything that I wanted, the car is perfect, I'm very happy. I will be recommending Essex Prestige to others, and I wouldn't hesitate buying from them again in the future.

Get Car Leasing

Reviewer has confirmed their email address

+3 Found this review helpful

Aftersales from Essex Prestige in response to Excellent from start to finish

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Helpful, friendly staff & great car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm really impressed with the Mercedes I bought, its a lovely bit of kit! Drives real smooth, and very easy on the eye. The car is great value for money, I'm very happy with it. The service provided was wonderful - helpful and friendly people. I would have no issue in recommended to others or going back myself.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Essex Prestige in response to Helpful, friendly staff & great car

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"returning customer - highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I called Essex Prestige on the Saturday afternoon to enquire about the Range Rover Sport I saw online, I liked what I heard, so I provisionally agreed the sale. I went on the following Monday and collected the car, and it was exactly as described, I'm really happy with it and enjoying driving it. The service was brilliant, very helpful staff and it seemed easy and quick to complete. This is actually the 2nd car I've bought from Essex Prestige, so I think its obvious I highly recommend, and I'm pretty certain my next car will be from there again.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Essex Prestige in response to returning customer - highly recommend

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Above and beyond - amazing "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I first went to Essex Prestige and bought a BMW M135i - I absolutely loved it, I really did... However I am far too tall for the car, I was gutted. I went back to Essex Prestige and Victor really looked after me, he swapped the car for Golf GTI, which is much more practical for me and my height. I was gutted about the BMW, but I am absolutely over the moon with the Golf - its perfect! In great condition and a great price. Victor was amazing, he got the swap sorted for me quickly with no quibble. Dawn also helped me with the Golf and she is a fantastic lady with so much knowledge and care for the customer. The customer service was just outstanding! Between Victor and Dawn, I felt extremely looked after and valued. I know where I will be going in the future to buy cars, and I will be highly recommending Essex prestige for their stock and levels of customer service.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Essex Prestige in response to Above and beyond - amazing

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Happy customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with my BMW 320D everything is ok with it, and I'm enjoying driving it, it's a very nice car and nice to drive. Dawn in sales was helpful and very good. I would recommend Essex Prestige and use them again in the future when I need a new car.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Aftersales from Essex Prestige in response to Happy customer

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Essex Prestige is an Independent dealership that is based in Harlow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1252 reviews4.9 out of 5 stars — Rated Excellent
Excellent
1123
Very Good
123
Average
0
Poor
1
Terrible
5

Add Review

  • Submit new information

  • Contact Information

    Address

    Essex Prestige
    Unit 13 West Point Business Park
    West Road
    Harlow
    Essex
    CM20 2BU

    Get in touch

    01279 432592
    http://www.essexprestigeautos.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Prestige

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more