Craig A, April 2021
"excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Superb service from the dealership. They did everything they said they would which is number 1 for me really. The car is great its doing me proud! See you next time I'm looking to change my car!
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Aftersales from Essex Prestige in response to excellent service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Anthony N, April 2021
"2nd purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased a Bentley a few years ago and was so happy with the service that I went back for a Porsche. There was a minor issue with the air con but essex prestige fixed it for me straight away, very prompt and professional. I haven't driven it much yet but I cant wait to get it out on the road in the summer! Brilliant service... I will be back.
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Aftersales from Essex Prestige in response to 2nd purchase
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mohamed Y, April 2021
"Mercedes Benz"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The new car is great! I part exchanged my Lexus too. Everything was ready when I went to collect no waiting around. Great service I would be happy to purchase another car here.
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Aftersales from Essex Prestige in response to Mercedes Benz
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Adam H, April 2021
"Lovely motor"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Found the Mercedes on Auto trader spoke to the dealer and arranged to go and test drive. Bought the car there and then and collected it the following week, I was shocked at how quick and easy it was. I drive a fair few miles for work so I am definitely getting my use out of it. Very friendly people, spot on service.
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Aftersales from Essex Prestige in response to Lovely motor
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Dale A, April 2021
"Hassle free... very professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Id been looking for a Mercedes ML for some time and came across this one online. It looked like a genuinely decent motor so I did my own checks on it and it came back clear, made up. Hassle free purchase.... No dramas.
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Aftersales from Essex Prestige in response to Hassle free... very professional
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Marcus E, April 2021
"Very nice car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I found the range rover online and contacted the dealer as I was keen to purchase it. Very easy process, straight forward and simple. I had a slight issue with the stop/start but I contacted Essex Prestige to let them know and they had it sorted straight away - no questions asked! I would use again for sure.
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Aftersales from Essex Prestige in response to Very nice car!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
David C, April 2021
"Couldn't fault the service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The car itself has been great. It was a young lad at the dealership that I dealt with and he was very professional. He let me take the car out for a comprehensive test drive which really sealed the deal for me! He was able to answer all my questions and was very polite. I purchased it part cash and part finance and they even arranged the finance for me and it was sorted in half an hour. SUPER! LOVE MY JAG.
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Aftersales from Essex Prestige in response to Couldn't fault the service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Simon J, April 2021
"'Toptastic!'"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everythings brilliant! The Mercedes drives great and the service was 'toptastic' Part exchanged my old car with them too..... Nice easy process. There was no trouble or stress at all, it was speedy, easy and nice to deal with straight talking people.
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Aftersales from Essex Prestige in response to 'Toptastic!'
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mogsy B, April 2021
"superb service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great service from essex prestige - the car drives well too. 👍
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Aftersales from Essex Prestige in response to superb service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Stephen J, April 2021
"Reputable dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Living such a long distance from Essex prestige, the only way to buy the car was by looking at photos. I found the car online and did a lot of research on it before committing to the purchase. I arranged to have it delivered to me and Victor kept me up to date every step of the way and the car was delivered at 8am on the Monday morning as arranged. It was a very smooth process and has given me the confidence to buy online again
Ive not done many miles in it due to lockdown but im really happy with it! I took it to my local garage for a quick once over and no issues what so ever! Thanks guys!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Reputable dealer
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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