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1,252 reviews from our car dealer reviews community
Leave a review for Essex Prestige
Leave a review

1,252 reviews from our car dealer reviews community

Leave a review for Essex Prestige
Leave a review
"Superb slk"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went and had a look at a car last Sunday, Lovely colour combination, great condition great price. Sorted out and insurance, transferred funds Sunday evening picked it up the following day. I’ve been thrilled with it since, big thumbs up to victor at Essex prestige and Reece who was onsite. A honest and trustworthy operation

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+6 Found this review helpful

Aftersales from Essex Prestige in response to Superb slk

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Nice company to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was really happy with my M5 I bought from Essex prestige. They beat the part exchange price I got offered at another dealer. Had car 2 months now and I am very happy with it would definitely recommend.

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+4 Found this review helpful

Aftersales from Essex Prestige in response to Nice company to deal with

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Really Happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought my car from here last month and Reece was so helpful. He helped me get the best rate of finance and beat the rates offered by other dealers and I was also happy with the part exchange price they gave me for my car. He was very fair and honest and there was no hard sell or forceful tactics used. I'm loving my new car and it was better than described from the advert.

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+4 Found this review helpful

Aftersales from Essex Prestige in response to Really Happy

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Top marks !!!!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve been looking for a c63, for a while just love the sound!!! Anyway found this one at Essex Prestige, I booked for an appointment turned up and the cars was there ready and clean, They have me the keys to have a good look around it with no pressure, took it for a test drive, fell in love ! I had to have it, Great car great service happy customer!!

Aftersales from Essex Prestige in response to Top marks !!!!!!

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Pleasure to do business with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First class .. very good customer service.. car was exactly as advertised made buying my new car very pleasant would definitely recommend Essex prestige.

Aftersales from Essex Prestige in response to Pleasure to do business with

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Great people great cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not one to normally leave reviews but after dealing with this dealership I thought I had to. We’re really good from start to finish. Made an appointment day before and turned up following day, the car was ready and valeted outside waiting for me. After about 40 mins test driving and viewing the car I was ready to buy. The young lad there Reece was a breath of fresh air and wasn’t pushy at all which made a nice change. I will be telling all my friends to visit these guys and I will definitely be returning. Great work Essex Prestige.

Aftersales from Essex Prestige in response to Great people great cars

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Great experience and showroom "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car last week from these guys had a really quick and easy deal with them and they have a great selection of cars and showroom to match

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+7 Found this review helpful

Jim D in response to Great experience and showroom

Another positive (suspect EP) review after a truthful one below. Seems strange how these positive reviews appear soon after a poor one - coincidence I think not read through the truthful ones and you’ll see the pattern for yourself!

Aftersales from Essex Prestige in response to Great experience and showroom

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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"AVOID!!!!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Only gave one star as no stars was not an option!!!! Was mid-sold a bmw m135i with fake service history that took one phone call to prove as fake!! Car was advertised as stock but was heavily modified and the advertised mileage was incorrect. Having returned the car and illegally having monies withheld it has now been readvertised just 2 days later with the same false details. Buy a car from Essex Prestige at your peril and expense!!!

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+12 Found this review helpful

Aftersales from Essex Prestige in response to AVOID!!!!!!!

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Excellent, trustworthy and a pleasure "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don’t get confused by similar companies as others have! Despite purchasing one of their cheapest items in stock, they couldn’t have treated me better. A really professional, yet friendly and super helpful company. They were not pushy at all. I would happily buy from them again and recommend to others. Wether you are a novice or experienced car buyer they will treat you well and explain everything with out baffling jargon. With a huge range of stock all professionally cleaned and maintained my vehicle never looked this good even when it left the show room for the first time. Top place and people.

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+8 Found this review helpful

Aftersales from Essex Prestige in response to Excellent, trustworthy and a pleasure

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Great Service and very helpful staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a BMW 4 series xdrive auto and noticed there was an issue with either the gear box or the transfer box. I took the car back and Joel and the team were very polite and helpful. They took the car to a specialist who confirm there was an issue. They provided me with a courtesy car while mine was being fixed and i have the car back all fixed with receipts to guarantee the work. Thank you Luke for dropping it off to me. There are a lot of negative reviews on here but when a car company like this is turning over 50 to 60 cars a month there are always going to be some that develop a problem. How a company deals with the issue is what sets them apart. I cannot recommend this company enough and wanted to leave a positive review to reflect the outstanding service i received. I would/will buy another from Essex Prestige.

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+14 Found this review helpful

Steve Smith in response to Great Service and very helpful staff

Another review that seems like it's sales advert for EP (it's almost like it's been drafted and cut and paste as a review - I've not seen reviews from customers posted in this way before) - the tone is similar to some of the other POSITIVE reviews on here! To get an honest balance view of EP look at all the reviews filtering from the lowest SCORE first - they seem very genuine and honest.

Andrew R in response to Great Service and very helpful staff

So I was the person that brought the car, it's still going with no issues and I love the car. I don't understand why someone would spend time trying to rubbish good reviews, you must have had a very bad experience.

Aftersales from Essex Prestige in response to Great Service and very helpful staff

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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Dealership Information

Essex Prestige is an Independent dealership that is based in Harlow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1252 reviews4.9 out of 5 stars — Rated Excellent
Excellent
1123
Very Good
123
Average
0
Poor
1
Terrible
5

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  • Contact Information

    Address

    Essex Prestige
    Unit 13 West Point Business Park
    West Road
    Harlow
    Essex
    CM20 2BU

    Get in touch

    01279 432592
    http://www.essexprestigeautos.co.uk/

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Prestige

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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