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1,252 reviews from our car dealer reviews community
Leave a review for Essex Prestige
Leave a review

1,252 reviews from our car dealer reviews community

Leave a review for Essex Prestige
Leave a review
"Brilliant service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you all at Essex prestige couldn’t of asked for a better service, I dealt with Joel who was so helpful in every way ,brilliant knowledge of the vehicle I bought ,would 100% recommend Essex prestige

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+19 Found this review helpful

Aftersales from Essex Prestige in response to Brilliant service

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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"Quality service everytime"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased an M4 from Essex Prestige this is my fifth vehicle from this company,the car was exactly as described and in excellent condition and drives perfectly,I won’t buy a car from anywhere else! I’ve had one issue with a previous car which was the tracking so I called and it was booked in and repaired the same day and even given a car to use for the few hours it took,couldn’t ask for anything more,I’ve also sold cars with them and been more than happy with the fair price,friendly staff and welcoming and offered a cup of tea or coffee while I waited,I’ve lost count of how many of my friends I’ve recommended them to

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+21 Found this review helpful

Aftersales from Essex Prestige in response to Quality service everytime

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Cannot be more than happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my new car last week. Cannot be more than happy with it. From start the salesman was so helpful. Not pushy. The car was exactly as advertised. As you can go to some dealership and they are nothing like the pictures. I will totally use these guys again. Thank you so much.

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+21 Found this review helpful

Aftersales from Essex Prestige in response to Cannot be more than happy

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have some amazing cars felt like going to a museum welcomed me and my family to look around and was so pleased with the service didn’t have the car I wanted or could afford this time but will be back to Essex Prestige for sure

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+19 Found this review helpful

Aftersales from Essex Prestige in response to Excellent service

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Great service and some amazing cars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car last month from Essex prestige and cannot be more pleased from start to finish was very polite and professional even thou I bought one of there cheaper cars a 2012 BMW X5 was in great condition and the reason a chose to go there was because of the great price and the aa inspection it received they even let my sons take a picture in 2 Lamborghinis which they was over the moon with would defiantly recommend

Aftersales from Essex Prestige in response to Great service and some amazing cars

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Great Car"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had my car a couple of months now, absolutely over the moon with it. Very friendly staff even collected me from the local train station when i purchased the car. Essex Prestige have restored my faith with car dealers and would highly recommend.

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+16 Found this review helpful

Aftersales from Essex Prestige in response to Great Car

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Great service from start to finish"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Team was very helpful from start to finish, they really know what they are talking about. Helped me pick a suitable car that’s just right for me. Great aftercare aswell. Thank You Essex Prestige.

Aftersales from Essex Prestige in response to Great service from start to finish

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Very helpful throughout"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn't be happy with the service I received for Essex Prestige from the moment I phoned up to when I drove off in my new car they were so accommodating. I even developed a minor issue with my car a couple of weeks after purchasing the car and again they were so helpful and was sorted quicker than I expected, the reason I am leaving this review and I would highly recommend buying from Essex Prestige!!

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+10 Found this review helpful

Aftersales from Essex Prestige in response to Very helpful throughout

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"OUR CASE IS GOING TO COURT"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We are so disappointed in ourselves for not reading the reviews for Essex Prestige Autos before we bought our Mercedes ML. Please folks be careful before parting with your money and take advice from Trading Standards before you buy.

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+29 Found this review helpful

Aftersales from Essex Prestige in response to OUR CASE IS GOING TO COURT

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Poor after sales"
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Found a car from Essex Prestige that looked lovely & sent an email before they opened & got a very quick reply saying the car was still for sale & ok to go & look at it.it was parked outside when I arrived & it looked lovely the pictures didn't do it justice,was left alone to look at it & open/touch the car,asked for a test drive & was given a trade plate & went out alone which I liked,said half hour test drive & that was no problem,got back & completed the deal by trading my car in,there insurance covered me till midnight that night another nice touch all in all a great experience buying the car,now the problem a week after I'd bought it the seat belt anchor wouldn't hold the seat belt so emailed about warranty,no answer despite how fast the reply was pre sale,I have emailed another two times & rung once with no answer,the part was £27 so they will bend over backwards pre sale & ignore you after,glad my fix was cheap & not an Aston or Mercedes with bigger problems because I doubt they would honour that warranty promise either.

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+16 Found this review helpful

Aftersales from Essex Prestige in response to Poor after sales

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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Dealership Information

Essex Prestige is an Independent dealership that is based in Harlow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1252 reviews4.9 out of 5 stars — Rated Excellent
Excellent
1123
Very Good
123
Average
0
Poor
1
Terrible
5

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  • Contact Information

    Address

    Essex Prestige
    Unit 13 West Point Business Park
    West Road
    Harlow
    Essex
    CM20 2BU

    Get in touch

    01279 432592
    http://www.essexprestigeautos.co.uk/

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Prestige

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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