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1,252 reviews from our car dealer reviews community
Leave a review for Essex Prestige
Leave a review

1,252 reviews from our car dealer reviews community

Leave a review for Essex Prestige
Leave a review
"Great cars and great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car last month from Essex prestige and from start to finish they have some amazing cars and a really nice friendly people not pushy or doing the hard sale like most of the other desk sets we went to first would defiantly recommend.

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+5 Found this review helpful

Aftersales from Essex Prestige in response to Great cars and great service

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Waste of time"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Made an appointment at 2pm to view a car at Essex Prestige. Upon arrival they hadn't bothered to even move the car out to be viewed as she said they waste time for people who don't show up. A few issues with the car included faults and flat tyres she was incredibly rude and aggressive resulting in no sale don't waste your time going there like we did premium cars with far from any premium service.

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+15 Found this review helpful

Aftersales from Essex Prestige in response to Waste of time

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Great service, Very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi Q7 from Essex Prestige and unfortunately after a day the engine light come on I rang them up to explain the problem and they were very helpful and told me to take the car to my nearest garage to get the issue looked at, they found a few problems straight away at an Audi Specialist and when we gave the quote to E/P they said straight away for the garage to repair the issues and that they will pay the bill no problem. I would highly reccomened buying at Essex Prestige, Very good service, perfect communication, got nothing but good things to say about them.

Aftersales from Essex Prestige in response to Great service, Very helpful

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Great"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from Essex Prestige. The dealer has been brilliant with communication and after sales queries. I personally can't fault them.

Aftersales from Essex Prestige in response to Great

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Brilliant customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really happy with Essex prestige bought a little smart car from there and the service went above and beyond . I really don't know why people are giving them bad reviews they are genuine and will do anything to help you . The problem is people go in shouting at them for no reason as I witnessed and abusing them and expect help no way . Honestly these guys are tops I did have a little problem and they rectified it straight away honestly these guys went above and beyond for me . Maybe try speaking to them nicely that will make all the difference. Excellent service.

Aftersales from Essex Prestige in response to Brilliant customer service

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Very very happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought my new car from Essex prestige and read these reviews after can't believe it's the same garage have got nothing but good things to say about them they were very friendly, very relaxed atmosphere not watching over me or pushy salesman. The car was immaculate and just had 12 months mot on it was provided with a 3 month warranty aswell looked at 4 cars before I bought there one and by far the best showroom and service all round.

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+5 Found this review helpful

Martin Smith in response to Very very happy

Totally agree with I looked at other C63amg and prestige had the best. Why some on here slag victor off I don’t no why his a great guy

Aftersales from Essex Prestige in response to Very very happy

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Rhiana"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought a lovely Range Rover evouge from here last month. My dream car was better than advertised and the saleswoman was really welcoming and thank god not too pushy. I saved a lot of money buying my car from her and not a used one from the dealer also.

Aftersales from Essex Prestige in response to Rhiana

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Dreadful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay away from Essex Prestige Non stop issues with a high end car and they just fob you off with lies and deceit. Don't know how they are still in business as they are clueless when it comes to the motor trade.

Aftersales from Essex Prestige in response to Dreadful

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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"HC"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Porsche boxter purchased in Feb. Initially pleasant salesman over the phone, even though I never met him. Purchased the vehicle a really uncomfortable and poor experience. Rude and very cold saleswoman. I've tried to make contact with these guys since as a current issue which they are aware of and no response as yet. The nice sales guy i spoke to initially turned bitter as a customer I have the right to expect the vehicle to come as described, but he quickly went from being nice to being unprofessional and unwilling to resolve because i challenged something and it still remains unresolved. Very disappointed. I can agree with the majority of comments here as I have experienced a poor service and still awaiting contact.

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+9 Found this review helpful

Aftersales from Essex Prestige in response to HC

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Michelle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought my new car a 2012 mini from Essex prestige salesman was very friendly and helpful and didn't pressure or bother us at all when we was looking at car was a very professional and friendly atmosphere and would definitely recommend and go back to again

Aftersales from Essex Prestige in response to Michelle

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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Dealership Information

Essex Prestige is an Independent dealership that is based in Harlow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1252 reviews4.9 out of 5 stars — Rated Excellent
Excellent
1123
Very Good
123
Average
0
Poor
1
Terrible
5

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  • Contact Information

    Address

    Essex Prestige
    Unit 13 West Point Business Park
    West Road
    Harlow
    Essex
    CM20 2BU

    Get in touch

    01279 432592
    http://www.essexprestigeautos.co.uk/

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Prestige

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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