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Bought my car last month from Essex prestige and from start to finish they have some amazing cars and a really nice friendly people not pushy or doing the hard sale like most of the other desk sets we went to first would defiantly recommend.
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Aftersales from Essex Prestige in response to Great cars and great service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Made an appointment at 2pm to view a car at Essex Prestige. Upon arrival they hadn't bothered to even move the car out to be viewed as she said they waste time for people who don't show up. A few issues with the car included faults and flat tyres she was incredibly rude and aggressive resulting in no sale don't waste your time going there like we did premium cars with far from any premium service.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Waste of time
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
I bought an Audi Q7 from Essex Prestige and unfortunately after a day the engine light come on I rang them up to explain the problem and they were very helpful and told me to take the car to my nearest garage to get the issue looked at, they found a few problems straight away at an Audi Specialist and when we gave the quote to E/P they said straight away for the garage to repair the issues and that they will pay the bill no problem. I would highly reccomened buying at Essex Prestige, Very good service, perfect communication, got nothing but good things to say about them.
Aftersales from Essex Prestige in response to Great service, Very helpful
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Purchased a car from Essex Prestige. The dealer has been brilliant with communication and after sales queries. I personally can't fault them.
Aftersales from Essex Prestige in response to Great
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
I am really happy with Essex prestige bought a little smart car from there and the service went above and beyond . I really don't know why people are giving them bad reviews they are genuine and will do anything to help you . The problem is people go in shouting at them for no reason as I witnessed and abusing them and expect help no way . Honestly these guys are tops I did have a little problem and they rectified it straight away honestly these guys went above and beyond for me . Maybe try speaking to them nicely that will make all the difference. Excellent service.
Aftersales from Essex Prestige in response to Brilliant customer service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Just bought my new car from Essex prestige and read these reviews after can't believe it's the same garage have got nothing but good things to say about them they were very friendly, very relaxed atmosphere not watching over me or pushy salesman. The car was immaculate and just had 12 months mot on it was provided with a 3 month warranty aswell looked at 4 cars before I bought there one and by far the best showroom and service all round.
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Martin Smith in response to Very very happy
Totally agree with I looked at other C63amg and prestige had the best. Why some on here slag victor off I don’t no why his a great guy
Aftersales from Essex Prestige in response to Very very happy
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
bought a lovely Range Rover evouge from here last month. My dream car was better than advertised and the saleswoman was really welcoming and thank god not too pushy. I saved a lot of money buying my car from her and not a used one from the dealer also.
Aftersales from Essex Prestige in response to Rhiana
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Stay away from Essex Prestige Non stop issues with a high end car and they just fob you off with lies and deceit. Don't know how they are still in business as they are clueless when it comes to the motor trade.
Aftersales from Essex Prestige in response to Dreadful
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Porsche boxter purchased in Feb. Initially pleasant salesman over the phone, even though I never met him. Purchased the vehicle a really uncomfortable and poor experience. Rude and very cold saleswoman. I've tried to make contact with these guys since as a current issue which they are aware of and no response as yet. The nice sales guy i spoke to initially turned bitter as a customer I have the right to expect the vehicle to come as described, but he quickly went from being nice to being unprofessional and unwilling to resolve because i challenged something and it still remains unresolved. Very disappointed. I can agree with the majority of comments here as I have experienced a poor service and still awaiting contact.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to HC
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Just bought my new car a 2012 mini from Essex prestige salesman was very friendly and helpful and didn't pressure or bother us at all when we was looking at car was a very professional and friendly atmosphere and would definitely recommend and go back to again
Aftersales from Essex Prestige in response to Michelle
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Essex Prestige is an Independent dealership that is based in Harlow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Essex Prestige
Unit 13 West Point Business Park
West Road
Harlow
Essex
CM20 2BU
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