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1,337 reviews from our car dealer reviews community
Leave a review for Essex Prestige
Leave a review

1,337 reviews from our car dealer reviews community

Leave a review for Essex Prestige
Leave a review
"Great people great cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not one to normally leave reviews but after dealing with this dealership I thought I had to. We’re really good from start to finish. Made an appointment day before and turned up following day, the car was ready and valeted outside waiting for me. After about 40 mins test driving and viewing the car I was ready to buy. The young lad there Reece was a breath of fresh air and wasn’t pushy at all which made a nice change. I will be telling all my friends to visit these guys and I will definitely be returning. Great work Essex Prestige.

Aftersales from Essex Prestige in response to Great people great cars

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Great experience and showroom "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car last week from these guys had a really quick and easy deal with them and they have a great selection of cars and showroom to match

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+7 Found this review helpful

Jim D in response to Great experience and showroom

Another positive (suspect EP) review after a truthful one below. Seems strange how these positive reviews appear soon after a poor one - coincidence I think not read through the truthful ones and you’ll see the pattern for yourself!

Aftersales from Essex Prestige in response to Great experience and showroom

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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"AVOID!!!!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Only gave one star as no stars was not an option!!!! Was mid-sold a bmw m135i with fake service history that took one phone call to prove as fake!! Car was advertised as stock but was heavily modified and the advertised mileage was incorrect. Having returned the car and illegally having monies withheld it has now been readvertised just 2 days later with the same false details. Buy a car from Essex Prestige at your peril and expense!!!

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+12 Found this review helpful

Aftersales from Essex Prestige in response to AVOID!!!!!!!

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Excellent, trustworthy and a pleasure "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don’t get confused by similar companies as others have! Despite purchasing one of their cheapest items in stock, they couldn’t have treated me better. A really professional, yet friendly and super helpful company. They were not pushy at all. I would happily buy from them again and recommend to others. Wether you are a novice or experienced car buyer they will treat you well and explain everything with out baffling jargon. With a huge range of stock all professionally cleaned and maintained my vehicle never looked this good even when it left the show room for the first time. Top place and people.

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+8 Found this review helpful

Aftersales from Essex Prestige in response to Excellent, trustworthy and a pleasure

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Great Service and very helpful staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a BMW 4 series xdrive auto and noticed there was an issue with either the gear box or the transfer box. I took the car back and Joel and the team were very polite and helpful. They took the car to a specialist who confirm there was an issue. They provided me with a courtesy car while mine was being fixed and i have the car back all fixed with receipts to guarantee the work. Thank you Luke for dropping it off to me. There are a lot of negative reviews on here but when a car company like this is turning over 50 to 60 cars a month there are always going to be some that develop a problem. How a company deals with the issue is what sets them apart. I cannot recommend this company enough and wanted to leave a positive review to reflect the outstanding service i received. I would/will buy another from Essex Prestige.

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+14 Found this review helpful

Steve Smith in response to Great Service and very helpful staff

Another review that seems like it's sales advert for EP (it's almost like it's been drafted and cut and paste as a review - I've not seen reviews from customers posted in this way before) - the tone is similar to some of the other POSITIVE reviews on here! To get an honest balance view of EP look at all the reviews filtering from the lowest SCORE first - they seem very genuine and honest.

Andrew R in response to Great Service and very helpful staff

So I was the person that brought the car, it's still going with no issues and I love the car. I don't understand why someone would spend time trying to rubbish good reviews, you must have had a very bad experience.

Aftersales from Essex Prestige in response to Great Service and very helpful staff

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Brilliant service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you all at Essex prestige couldn’t of asked for a better service, I dealt with Joel who was so helpful in every way ,brilliant knowledge of the vehicle I bought ,would 100% recommend Essex prestige

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+19 Found this review helpful

Aftersales from Essex Prestige in response to Brilliant service

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Quality service everytime"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased an M4 from Essex Prestige this is my fifth vehicle from this company,the car was exactly as described and in excellent condition and drives perfectly,I won’t buy a car from anywhere else! I’ve had one issue with a previous car which was the tracking so I called and it was booked in and repaired the same day and even given a car to use for the few hours it took,couldn’t ask for anything more,I’ve also sold cars with them and been more than happy with the fair price,friendly staff and welcoming and offered a cup of tea or coffee while I waited,I’ve lost count of how many of my friends I’ve recommended them to

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+21 Found this review helpful

Aftersales from Essex Prestige in response to Quality service everytime

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Cannot be more than happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my new car last week. Cannot be more than happy with it. From start the salesman was so helpful. Not pushy. The car was exactly as advertised. As you can go to some dealership and they are nothing like the pictures. I will totally use these guys again. Thank you so much.

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+21 Found this review helpful

Aftersales from Essex Prestige in response to Cannot be more than happy

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have some amazing cars felt like going to a museum welcomed me and my family to look around and was so pleased with the service didn’t have the car I wanted or could afford this time but will be back to Essex Prestige for sure

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+19 Found this review helpful

Aftersales from Essex Prestige in response to Excellent service

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

"Great service and some amazing cars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car last month from Essex prestige and cannot be more pleased from start to finish was very polite and professional even thou I bought one of there cheaper cars a 2012 BMW X5 was in great condition and the reason a chose to go there was because of the great price and the aa inspection it received they even let my sons take a picture in 2 Lamborghinis which they was over the moon with would defiantly recommend

Aftersales from Essex Prestige in response to Great service and some amazing cars

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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Dealership Information

WELCOME TO ESSEX PRESTIGE AUTOS

PRESTIGE CAR DEALER BASED IN ESSEX

If you are looking for quality used cars in the Essex, Herfordshire and London area then you have reached the right place. Essex Prestige Autos are a specialist used car dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Essex Prestige Autos we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

If you are looking for a second hand car, then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Harlow area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

At Essex Prestige Autos we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Harlow? We look forward to meeting you!

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1337 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1199
Very Good
131
Average
0
Poor
1
Terrible
6

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  • Contact Information

    Address

    Essex Prestige
    Unit 13 West Point Business Park
    West Road
    Harlow
    Essex
    CM20 2BU

    Get in touch

    01279 432592
    http://www.essexprestigeautos.co.uk/

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Prestige

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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