Matt N, October 2020
"An excellent experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Travelled from Norfolk as they had just the car I was looking for, over the phone they offered me way more for my car than other dealers, no messing when I arrived, stood by their offer and I was heading back to Norfolk with my new car, which I'm delighted with.
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Aftersales from Essex Prestige in response to An excellent experience
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Anthony B, October 2020
"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am a returning customer, I've bought cars from Essex Prestige in the past and can highly recommend them for great customer service and attention to detail. Will be using again in the future for my next car too. Very happy customer - Full marks!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Great Service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Gareth L, October 2020
"Very Helpful"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Pleasure to deal with, no pressure form sales staff here. Bought a BMW and just having an issue sorted under the warranty (but no fault of theirs), Customer service at Essex Prestige is first class and would recommend them.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Very Helpful
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Gentian D, October 2020
"Very Happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a Range Rover from this garage and was very pleased with the whole experience, I would definitely buy from here again, the service was great. Excellent all round, the car is lovely, calling back in about a fan noise, but I'm sure they will sort it out. Would recommend these guys.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Very Happy
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Paul S, October 2020
"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Patient and not pushy. Car is great, service was really good too, and picked up no problems. Would recommend for an easy and straightforward purchase. Overall excellent and would use again.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Excellent
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Karl R, October 2020
"Professional Company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service was good and staff were professional, knowledgeable and friendly, no pressure selling. Everything went very smoothly and I'm pleased with my car. I wouldn’t hesitate to go back for my next car. Really great guys went the extra mile.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Professional Company
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Rebecca H, October 2020
"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service and was excellent and staff very friendly. The cars are great quality and good value. I'm really pleased with my Mercedes its a lovely car and I received five star service. Would definitely recommend.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Fantastic
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Ali M, October 2020
"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Was recommended to Essex Prestige by my friend who bought a car about five months ago. He's been really happy with his so thought I'd try them and wasn't disappointed. Service was excellent and car is A1 - really nice - would recommend.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Excellent Service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mohammed B, October 2020
"Very happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very happy with my Audi and the service received when buying it. I would use Essex Prestige again when the time comes to buy another car and would recommend to others.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Very happy
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Adam T, October 2020
"Victor is a legend!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Absolutely fantastic place, my cousin bought a car from these guys a few weeks ago and recommended to me, so glad that he did. Victor is a top bloke, left me to look at and test the drive the car for over an hour. Didn't look over my shoulder, gave no pressure, just kept checking on me every now and then to see if I had any questions. I'm taking the car back to have a body kit fitted next week, over the moon with it and the service given when I bought it. I'm already recommending Essex Prestige to people and will definitely be back again in the future. If I could give six stars I would!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Victor is a legend!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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