Rajinder S, March 2025
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 out of 5
+0 Found this review helpful
Aftersales from Essex Prestige in response to ⭐⭐⭐⭐⭐
Hi Rajinder, Thank you so much for the 5-star rating! We truly appreciate your support and are glad you had a great experience with us. If you need anything else, we're always here to help!
Daljit P, March 2025
"Faultless"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Top marks for Essex Prestige. I recently purchased my Porsche 911, and for the couple of weekends I've taken it out, it's been really good, and I can't fault it.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Faultless
Hello Daljit, Thank you so much for your awesome review! We're thrilled to hear that you're enjoying your Porsche 911 and that everything is going great so far. It’s always a pleasure to know our customers are happy with their purchase. If you need anything in the future, don’t hesitate to reach out. Enjoy those weekend drives, and thanks again for choosing Essex Prestige
Leyla C, March 2025
"Solid 4"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Other than waiting for my V5, which I have already raised with Nick. I've been getting on fine with my Audi A4, it's going well. Solid 4 out of 5 overall.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Solid 4
Hello Leyla, Thank you for your review! We’re happy to hear that your Audi A4 is going well and that you’re enjoying it so far. We totally understand the V5 delay and appreciate your patience – Nick will make sure it gets sorted for you as soon as possible. If you need anything else in the meantime, don’t hesitate to reach out. Thanks again for your feedback, and we’re here if you need us!
Charlie P, March 2025
"Honest, laid back salesman"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I hate when you walk into a dealership, enquire about a car and within 5 minutes are being pushed into making a decision.
Not the case with these guys.
They let me walk round the car, test drive it and look at it without being pushy at all.
I came to my own decision to buy the car, and got a good deal. The cars been great so far.
Also had a customer service team follow up after to see if I had any questions which was a nice touch :)
+0 Found this review helpful
Aftersales from Essex Prestige in response to Honest, laid back salesman
Hi Charlie, Thank you so much for your thoughtful review! We're so happy to hear that you had a relaxed, no-pressure experience with us and were able to make your decision at your own pace. It's great to know the car is running well, and we're glad our customer service team was able to follow up with you for any additional questions. We really appreciate your feedback and look forward to helping you again in the future. Enjoy your car, and thanks again for choosing us
Daniel L, March 2025
"Bang on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really happy with how the sale of my Range Rover went. The service from the team was bang on and everyone I dealt with was really helpful. I had a small issue with the electrics, but they've seemed to have sorted its self out now and it hasn't been an issue since. Happy to give top marks for Essex Prestige.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Bang on
Hi Daniel, Thank you so much for your fantastic review! We're so glad to hear you're happy with your Range Rover and that the team provided you with great service. We really appreciate you bringing up the small issue with the electrics, and we’re glad to hear it’s sorted itself out. Your feedback means a lot to us, and we're always here if you need anything in the future. Thanks again for your kind words and top marks!
Naythan, March 2025
"Went as expected"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything is all good with our Mercedes-Benz GLB. I haven’t driven it much myself, but the Mrs uses it daily for our little one, and we’re both very happy with it. This was my first time buying from Essex Prestige, and the experience went as expected when buying a car. The only reason for not giving 5 stars is that everything went as it should, no surprises, just an easy sale.
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Aftersales from Essex Prestige in response to Went as expected
Hello Naythan, Thank you so much for your review! We're thrilled to hear that both you and your wife are happy with the Mercedes-Benz GLB, and that it's working well for your family. We also appreciate your feedback on the experience – we aim to make every sale smooth and straightforward, so it’s great to hear that we met your expectations. If there's anything more we can do to make your next experience a 5-star one, we’re always here to help. Enjoy the ride, and thanks again!
Jeanette P, March 2025
"Mercedes-Benz "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything is running fine with my Mercedes-Benz GLE and up to now the car hasn't had any issues. The team was really cool to deal with throughout the sale.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Mercedes-Benz
Hello Jeanette, Thank you for sharing your experience! We’re so glad to hear that your Mercedes-Benz GLE is running smoothly and that you’ve had no issues so far. It’s great to know that our team made the sale process easy and enjoyable for you. If you need anything at all down the road, don’t hesitate to reach out. Enjoy your new ride!
William B, March 2025
"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've had my BMW for a little while now but it's been used as a daily car and I couldn't be happier with it, it's perfect. The salesman that handled everything was great. There was no pressure, and I couldn't have asked for a better experience.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Perfect
Hello William, Thank you so much for your fantastic review! We’re so happy to hear that your BMW has been a perfect fit for your daily drives. It's wonderful to know that the sales experience was smooth and pressure-free for you. We're always here to ensure our customers have the best experience possible, and we're grateful for your kind words. Enjoy every moment with your BMW, and feel free to reach out if you need anything in the future!
Lotti J, March 2025
"I love my car so much"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I love my car so much, everything was easy and smooth, all queries were answered and all sufficient information provided. Very nice and polite staff. Would 100% recommend to anyone! Thank you.
+0 Found this review helpful
Aftersales from Essex Prestige in response to I love my car so much
Hi Lotti, Thank you so much for your kind words! We're thrilled to hear that you're loving your new car and had such a smooth experience with us. It’s great to know that our team was able to assist you and provide all the information you needed. Your recommendation means the world to us, and we're always here if you need anything. Enjoy your ride, and thanks again!
Jade G, March 2025
"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased a truck from Essex Prestige today, will definitely be recommending them to everyone I know. Thank you Nas for all of your help. Staff are all very polite and helpful, make you feel welcome and spend as much time with you that you need. Made sure the vehicle was spotless before we drove off and that we were 100% happy with what we were leaving with. Will be a returning customer in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Great Service
Hi Jade, Thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience with us. It’s wonderful to know that Nas and the team were able to assist you and make sure everything was perfect before you drove off. We truly appreciate your kind words and are grateful for your recommendation! We look forward to welcoming you back as a returning customer in the future. Safe travels with your new truck!
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