Luke G, October 2024
"Stress-free"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great experience at Essex Prestige whilst in the process of buying my new pickup. After a quick look around the fords they offered me a test drive which made the decision even easier to go ahead with the Ford Ranger. The whole wide process was stress free what more would you want from a dealership.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Stress-free
Hello Luke, Thank you for your fantastic review! We’re so pleased to hear you had a great experience with us while buying your new Ford Ranger. It’s wonderful that the test drive helped make your decision even easier! We strive to keep the process stress-free, and we're thrilled that you felt supported throughout. Enjoy your new pickup, and we can’t wait to assist you again in the future!
Patrick E, October 2024
"Mercedes-Benz GLC"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Had a really brilliant experience visiting Essex Prestige. The team was very helpful, allowing me to test drive the Mercedes-Benz GLC before allowing me to leave and think about my decision before later returning to complete the paperwork.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Mercedes-Benz GLC
Hi Patrick, Thank you for your wonderful feedback! We’re so glad to hear you had a brilliant experience with us at Essex Prestige. It’s great that you enjoyed the test drive of the Mercedes-Benz GLC and appreciated having the time to think about your decision. Our team is always here to help, and we’re excited to have you back to complete the paperwork. Enjoy your new car, and we look forward to seeing you again soon!
Micheal E, October 2024
"Good as gold"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've been looking for an automatic Ford Transit for a while now, and I'm glad that Essex Prestige ended my search. It’s as good as gold and great value for the money.
Thank you everyone, it was worth the wait.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Good as gold
Hi Michael, Thank you so much for your fantastic review! We're thrilled to hear that we could help you find the perfect automatic Ford Transit. It’s great to know you feel it’s such good value! We appreciate your patience and are glad the wait was worth it. Enjoy your new vehicle, and don’t hesitate to visit us again in the future!
Deborah P, October 2024
"Its truly impressive"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Had a fantastic experience when buying my new car! It’s lovely to drive and packed with so many different features; its truly impressive.
I visited the dealership after seeing it online, and the team were very helpful from start to finish. I'd like to give a shout out to Nick, who was especially great to deal with.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Its truly impressive
Hi Deborah, Thank you for your amazing review! We're so happy to hear you had a fantastic experience with us. It’s great that you love your new car and all its impressive features! A special shout-out to Nick for providing excellent service—he’ll be thrilled to hear your kind words. Enjoy your new ride, and we can’t wait to see you again!
Iain M, October 2024
"Great selection"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff at Essex Prestige couldn't of been any easier to get along with while I was at the dealership. I was looking for a Tesla, and they had a great selection. Definitely some of the best stock around!
The process was faultless and within just 20 minutes the paperwork was completed.
Fantastic, there was no delay in getting my tesla on the road.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Great selection
Hi Iain, Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience at Essex Prestige. Our team takes pride in providing excellent service, and we're glad you found the perfect Tesla from our great selection. It's fantastic to know the paperwork process was smooth and quick! Enjoy your new ride, and we look forward to seeing you again in the future!
Sharabeel S, October 2024
"Travelled from Manchester"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Travelled from Manchester to visit Essex Prestige, which is nearly a 9-hour round trip. I was originally looking on Autotrader and decided to visit their website directly. I was very impressed with the stock they had. I then headed down there to look at an SUV, but I saw the Mercedes-Benz GLE and just had to buy it. While I was handling the paperwork, the team was very helpful and answered every question I had. They were eager to broker a deal that suited both of us. Definitely a dealership I'd happily recommend.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Travelled from Manchester
Hi Sharabeel, Thank you so much for your wonderful review! We truly appreciate you making the long trip from Manchester to visit us at Essex Prestige. We're thrilled that you found the perfect Mercedes-Benz GLE and that our team could assist you every step of the way. Your recommendation means the world to us, and we're glad we could help broker a deal that worked for you. Enjoy your new SUV, and if you ever need anything in the future, don’t hesitate to reach out. Safe travels!
Peter H, October 2024
"Delivered my Tesla to me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything's been good so far with my Tesla, apart from someone running into the back of me just 5 days after collection!!! Besides my recent accident, I can't fault the team at Essex Prestige. They were very helpful throughout the purchase process and even offered to have it delivered to me. They pointed out a slight scuff on one of my alloys, but have agreed to refurbish it at a later date to work around me and my schedule. I'm very pleased with everything they've done for me so far, and am praying I get the car back from the bodyshop soon.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Delivered my Tesla to me
Hello Peter, Thank you for your kind review! We’re so glad to hear that your experience with us at Essex Prestige has been positive, despite the unfortunate accident. It’s great to know our team was helpful throughout the purchase process and that we could accommodate your needs with the alloy refurbishment. We hope the bodyshop works its magic quickly, and you’re back on the road with your Tesla soon! If you need anything else in the meantime, just let us know. Wishing you a speedy recovery for your car!
Loren R, October 2024
"I flew over from Ireland"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was a long trip for me as I flew over from Ireland to visit Essex Prestige but it was worth it as they have the best Range Rovers on the market! The finance process was agreed and sorted before I flew over, which sped things up. I thought the staff were amazing and very understanding that I needed a quick turn around. The car was clean and well-valeted. I would give them 5 stars! I would definitely come back and buy again. My partner is currently browsing their website, so hopefully I will be back soon.
+0 Found this review helpful
Aftersales from Essex Prestige in response to I flew over from Ireland
Hi Loren, Thank you so much for your incredible review! We’re thrilled to hear that your trip from Ireland was worth it and that you found the perfect Range Rover with us. It’s great to know our team was able to make the finance process smooth and efficient for you. We take pride in our customer service, so your kind words mean a lot! We can’t wait to welcome you and your partner back—there’s always something special here at Essex Prestige. Enjoy your new car, and see you soon!
Adam S, October 2024
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff at Essex Prestige were friendly and proactive. I saw the vehicle on Autotrader, where I noticed the good reviews from previous customers, which helped me to make my decision. The handover was smooth, and the Mercedes Benz was clean.
⭐⭐⭐⭐⭐
+0 Found this review helpful
Aftersales from Essex Prestige in response to ⭐⭐⭐⭐⭐
Hello Adam, Thank you so much for your fantastic review! We’re thrilled to hear that our friendly and proactive team made a positive impression on you. It’s great that our previous customers’ reviews helped in your decision-making process. We’re glad you found the handover smooth and that your Mercedes Benz was in perfect condition. Your 5-star rating means the world to us! If you need anything in the future, don’t hesitate to reach out. Enjoy your new ride!
Oxana K, October 2024
"Great work Essex Prestige"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Amazing! The staff were perfect and without hesitation, the team were quick to offer me a test drive on arrival. I chose Essex Prestige because they had the exact Ford Ranger I was looking for, which finally put an end to my search! The guys pointed out there was a slight issue with the locking mechanism on the back doors, but already had the part in stock and fixed it for me before I drove away which was fantastic! Great work Essex Prestige.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Great work Essex Prestige
Hey Oxana, Thank you for your wonderful review! We’re so glad to hear that you had an amazing experience with our team at Essex Prestige. It’s great that we could help you find the exact Ford Ranger you were looking for! We pride ourselves on our quick response and commitment to quality, so we’re thrilled that we could address the locking mechanism issue right away. Your satisfaction is our priority, and we appreciate your kind words. Enjoy your new Ranger, and we look forward to seeing you again soon!
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