Faultless team at Essex Prestige as I felt everyone involved was really good to do business with! I bought a BMW X6 and since I had a similar model previously, I was just looking for an upgrade. Dylan was mainly involved in the sale and he was brilliant, and I felt he worked hard to get a good deal done. The price was fair, and I had every confidence in the service. I would rate it 4.5 stars.
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Aftersales from Essex Prestige in response to Upgraded to a BMW X6
Hi Brad, Thank you so much for your kind words! We're delighted to hear that you had a great experience with our team at Essex Prestige, especially with Dylan. It’s wonderful to know you felt confident in the service and found a fair deal for your BMW X6 upgrade. Your feedback means a lot to us, and we’re always here to make your experience even better! If there’s anything we can do to earn that extra half-star next time, just let us know. Enjoy your new ride, and we hope to see you again soon!
I bought my Mercedes Benz from Essex Prestige and I've been seriously impressed by their customer service. The previous owner didn't provide the dealership with a spare key when I was buying my new car, but I was fully aware of this at the point of sale. I wanted a second key so visited Mercedes, who said it would cost over £500 for a new one. I then called Essex Prestige, and they agreed to order one for me as part of the deal. I’m very happy and really appreciate them going the extra mile for me.
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Aftersales from Essex Prestige in response to Excellent customer service
Thank you for your fantastic review Alfie! We’re so glad to hear that you had a positive experience with us at Essex Prestige. It’s great to know that we could assist you in getting that spare key at a better value—going the extra mile for our customers is what we strive for! We truly appreciate your support and are thrilled that you’re enjoying your Mercedes Benz. If you need anything else in the future, don’t hesitate to reach out. Enjoy your ride, and we hope to see you again soon!
This car caught my attention online so I decided to go see it in person. It was in good condition, and it was nice to deal with Nick who was very professional. I will be taking my Land Rover back to Essex Prestige for a service as they kindly agreed this at the point of sale. It wasn't quite due when I collected the car, so they were good enough to allow me to return it at a later date, free of charge. I had a 5-star experience, and I will definitely be back for that service.
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Aftersales from Essex Prestige in response to 5-star experience
Hello Spencer, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us and that Nick made such a positive impression. It's fantastic to know that the car caught your eye and that you found it in excellent condition. We truly appreciate your trust in us for your Land Rover service, and we look forward to welcoming you back whenever you're ready. Your kind words mean a lot to our team—thank you for choosing Essex Prestige! Safe travels until we see you again!
My hunt for the perfect van began online, and that search led me to Essex Prestige. From the moment I browsed their website, I was impressed by their fantastic selection of vehicles. However, the Ford Transit they had available stood out immediately. It ticked every box I was looking for; from features to size; and when I saw the competitive price, it was an easy decision to explore further. I arranged to visit the dealership to take the Transit for a test drive, and that’s when I truly fell in love with the vehicle. The drive was smooth, the handling was incredibly comfortable, and the overall experience behind the wheel made it clear this was the van for me. It wasn’t just a practical choice, but a vehicle I actually enjoyed driving. The real highlight of my experience, though, was the exceptional service I received from the team at Essex Prestige. The salesman I worked with went above and beyond to ensure that everything was handled seamlessly. He took the time to answer all my questions, was genuinely invested in helping me find the right fit, and made sure the entire process was hassle-free and enjoyable. I never felt rushed or pressured, and the customer service was outstanding from start to finish.
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Aftersales from Essex Prestige in response to Great van for a great price
Hi Luke, Thank you so much for your wonderful review! We’re thrilled to hear that your search for the perfect van led you to Essex Prestige and that the Ford Transit checked all the boxes for you. It’s fantastic to know that you enjoyed the test drive and found it both practical and fun! We take pride in providing exceptional customer service, and it’s great to hear that our team made your experience seamless and enjoyable. Your kind words mean the world to us, and we’re here to help anytime you need. Enjoy your new van, and we look forward to seeing you again in the future! Safe travels!
The car I purchased is absolutely amazing! I couldn't be happier with it. The sales team was equally fantastic, providing exceptional service from start to finish. Victor, in particular, was a standout! His knowledge and dedication made the buying experience enjoyable and stress-free. I would gladly get a car from Victor any day. Highly recommend this dealership to anyone in the market for a new vehicle!
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Aftersales from Essex Prestige in response to Top Notch
Hi Alex, Thank you so much for your fantastic review! We’re thrilled to hear that you’re loving your new car and that our sales team made the experience enjoyable for you. Victor is indeed a star, and we’re glad his knowledge and dedication shone through during your purchase. Your recommendation means a lot to us, and we can’t wait to assist you again in the future. Enjoy your amazing new ride!
Recently I acquired a Ford Ranger from Essex Prestige, and it has been absolutely wonderful! The team was outstanding from start to finish. When I had a minor issue, they promptly addressed it, and now the vehicle operates perfectly. I’m really grateful for the excellent customer service and assistance I received throughout the entire process. Essex Prestige made my car-buying experience smooth and enjoyable. I highly recommend them to anyone looking for a dependable vehicle!
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Delighted with my Ford Ranger
Hello Total, Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying your Ford Ranger and that our team here at Essex Prestige was able to assist you throughout the process. Providing excellent customer service is our top priority, and it’s great to know we could help resolve any issues quickly. Your recommendation means the world to us, and we’re here for you anytime you need assistance. Enjoy every adventure with your new Ranger!
Normally I dont leave reviews but these guys are worth it, fantastic service from start to finish! Arrived to pick up my XC90 which was in exactly as described in showroom condition, it was love at first sight! Reese was very welcoming on arrival and let me take the vehicle for a test drive. Dylan then kindly invited me into the office and patiently guided me through the finance application, the showroom was busy but they were attentive and friendly to all the customers. Drove away 2 hours later with my new car an extremely happy man! An honourable mention to Victor whom I spoke to on the initially on phone who again went out of his way to help, top class dealership, I’d give them 10 stars if I could! I’ll definitely be back for my next car, great job all round guys
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Aftersales from Essex Prestige in response to Will defiantly use again
Hello Raja, Thank you so much for your incredible review! We’re overjoyed to hear that your experience with us was so positive from start to finish. It’s fantastic to know that you fell in love with your XC90 right away! Reese, Dylan, and Victor truly appreciate your kind words and are dedicated to providing top-notch service to all our customers. We're thrilled you felt well taken care of, even in a busy showroom. We can’t wait to welcome you back for your next car! Enjoy every moment with your new ride!
I recently purchased a Ford Ranger from Essex Prestige, and I have to say, Vic was absolutely phenomenal throughout the entire process. From the very first interaction, he was incredibly helpful, professional, and accommodating, making the whole experience smooth and stress-free. Vic went above and beyond to ensure I was comfortable with every step of the purchase. He patiently answered all my questions and never made me feel rushed or pressured, which I really appreciated. His professionalism and attention to detail were clear from start to finish, and it made the entire car-buying process enjoyable and hassle-free. Buying a car can sometimes be a stressful experience, but with Vic's support, everything felt seamless. I’m thrilled with my Ford Ranger and couldn't have asked for better service. If you're looking to buy a vehicle and want someone who will make the process as easy as possible, I highly recommend asking for Vic at Essex Prestige. He truly made all the difference!
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Aftersales from Essex Prestige in response to Everything I have been looking for
Hello Tristan, Thank you so much for your wonderful review! We’re thrilled to hear that Vic provided you with such phenomenal service during your Ford Ranger purchase. It’s fantastic to know that his helpfulness and professionalism made the process smooth and stress-free for you. We always aim to create a welcoming environment for our customers, and it’s great to see that reflected in your experience. Enjoy your new Ranger, and if you ever need anything, we’re here for you! We appreciate your recommendation and look forward to seeing you again!
It was time to upgrade my car, and as a long-time fan of Audi, I was excited to find an Audi A3 at Essex Prestige. From the moment I saw it, I knew I had to take it for a test drive. As soon as I sat in the driver's seat, I was immediately impressed by the comfort and quality of the interior. The sleek design and attention to detail made it feel like a luxury experience even before I hit the road. Once I took the car for a spin, I was completely sold. The Audi A3 handles beautifully, offering a smooth, responsive ride. The acceleration was powerful yet controlled, and it felt effortless to drive. The combination of performance and refinement really made me fall in love with the car even more. It’s not just a vehicle; it’s a joy to drive, whether on a daily commute or a longer trip. A big shoutout to Nick, the salesman, who was excellent throughout the entire process. He was friendly, knowledgeable, and never made me feel pressured at any point. Nick patiently answered all my questions, helped me understand the car's features, and made sure I was completely comfortable with the entire purchase. From start to finish, the service was top-notch, and I genuinely felt like I was in good hands.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Perfect!
Hello Ekin, Thank you so much for your fantastic review! We’re delighted to hear that you found your dream Audi A3 with us at Essex Prestige. It’s wonderful to know that the comfort and luxury of the car impressed you right from the start! We’re especially glad to hear that Nick provided you with such excellent service—he truly goes above and beyond for our customers. Your satisfaction means the world to us, and we appreciate your kind words. Enjoy every drive in your new Audi, and if you ever need anything, don’t hesitate to reach out!
The Tesla Model 3 I bought from Essex Prestige has exceeded all my expectations! The savings I've experienced since switching to an electric vehicle are incredible, and the performance of the car is outstanding. From the smooth acceleration to the innovative technology, it’s been a game-changer. The team at Tesla made the entire buying process enjoyable and stress-free. They took the time to walk me through the car's main controls and features, ensuring I felt comfortable before driving off. Their professionalism and attention to detail really stood out. I couldn’t be happier with both the car and the service I received! Highly recommend.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Went above and beyond
Hello Jammin, Thank you for your amazing review! We’re thrilled to hear that your Tesla Model 3 has exceeded your expectations—what a fantastic choice! It's great to know that our team made the buying process enjoyable and that you felt supported as you explored all the innovative features. Your satisfaction is our top priority, and we truly appreciate your recommendation. Enjoy the incredible savings and performance of your new ride! If you ever have questions or need assistance, we’re here for you!⚡️
PRESTIGE CAR DEALER BASED IN ESSEX
If you are looking for quality used cars in the Essex, Herfordshire and London area then you have reached the right place. Essex Prestige Autos are a specialist used car dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Essex Prestige Autos we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
If you are looking for a second hand car, then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.
We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Harlow area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.
At Essex Prestige Autos we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Harlow? We look forward to meeting you!
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1289 | |
Very Good | 145 | |
Average | 0 | |
Poor | 1 | |
Terrible | 6 |
Essex Prestige
Unit 13 West Point Business Park
West Road
Harlow
Essex
CM20 2BU
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