Zlatomir S, September 2024
"Excellent"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a great experience while buying my Mercedes-Benz from Essex Prestige 👍
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Aftersales from Essex Prestige in response to Excellent
Hello Zlatomir, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience buying your Mercedes-Benz. If you ever need anything or have any questions, we’re here to help. Enjoy your new car and happy driving!
Casey T, September 2024
"Family recommendation"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was recommended to this dealership by my brother in law who has used Essex Prestige a few times for his cars. I am so pleased that he recommended them to me as they didn't disappoint, all of the staff were lovely with me and the car is beautiful. No complaints from me and I'm sure to be passing on the recommendation I've received to others.
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Aftersales from Essex Prestige in response to Family recommendation
Hi Casey, Thank you so much for your wonderful review! We’re delighted to hear that your brother in laws' recommendation led you to us and that you had a great experience. It’s fantastic to know that you love your beautiful car and found our staff lovely. If you ever need anything or have any questions, we’re here to help. Enjoy your new car and happy driving!
Kiaran C, September 2024
"Good overall"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
On the day we went to Essex Prestige to have a browse of there stock the salesman was quite stretched as he was on his own, but did fabulously getting to us and giving us a great service. With his guidance I got a really nice BMW and I'm enjoying the drive.
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Aftersales from Essex Prestige in response to Good overall
Hi Kiaran, Thank you for your kind words! We’re delighted to hear that you’re enjoying your new BMW and that our salesman was able to provide you with great service despite the busy day. Your satisfaction is our top priority, and it’s wonderful to know that his guidance made a positive impact on your experience. Enjoy your new ride, and we look forward to welcoming you back to Essex Prestige in the future!
Ben P, September 2024
"Really swift and good aftercare"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The experience that Nick at Essex Prestige provided to me was nice and quick and was on top of things that there was the option to drive away the same day, which I bit his hand of for. There were a couple of issues with the Evoque as is to be expected from an older car, but the team at the dealership were quick to sort out so I can't grumble.
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Aftersales from Essex Prestige in response to Really swift and good aftercare
Hi Ben, Thank you for sharing your experience! We’re glad to hear that Nick provided you with quick and efficient service, allowing you to drive away the same day. We appreciate your understanding regarding the minor issues with the Evoque and are happy they were resolved promptly. Enjoy your new car, and we look forward to seeing you again at Essex Prestige!
Lewis S, September 2024
"All good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm more than happy with my Audi A5, I got a light on the dash yesterday and was pleased to find it had a feature I wasn't even aware of so that was a nice surprise! Speaking of nice surprises, it was a hassle-free experience buying from Nick at Essex Prestige. Car buying as it should be.
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Aftersales from Essex Prestige in response to All good
Thank you so much for your fantastic review! We’re thrilled to hear that you’re more than happy with your Audi A5 and that you discovered a new feature. It’s great to know that Nick made your car-buying experience hassle-free. We strive to make car buying as enjoyable as possible. If you ever need anything, we’re here for you. Enjoy your new car and happy driving!
Shaun D, September 2024
"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everyone I came into contact with at Essex Prestige was fantastic! I received first-class service while I was buying my Range Rover and when I had to phone the dealership they always answered straight away.
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Aftersales from Essex Prestige in response to Excellent
Hi Shaun, Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic experience with everyone at Essex Prestige. Providing first-class service is our top priority, and we’re glad to know we met your expectations. Enjoy your Range Rover, and if you ever need anything, we’re just a phone call away. Happy driving!
Murat A, September 2024
"An enjoyable experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Nick was very calm and kind. I was impressed with the level of service I received from Essex Prestige.
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Aftersales from Essex Prestige in response to An enjoyable experience
Thank you so much for your kind words! We’re thrilled to hear that Nick’s calm and kind demeanour made a positive impression on you. Providing excellent service is our top priority, and we’re glad to know you had a great experience with Essex Prestige. If you ever need anything, we’re here for you. Enjoy your car and happy driving!
Mediterranean O, August 2024
"Fantastic local dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
With Essex Prestige just around the corner, they were my first choice when I needed a second car. When I saw they had a Tesla Model Y available, I knew it was exactly what I was looking for and didn’t hesitate to jump at the opportunity. The team at Essex Prestige made the entire process incredibly smooth and efficient. They were quick to get everything sorted, ensuring I could drive away in my new Tesla without any delays. A huge thank you to the team for their excellent service and for making this purchase so seamless. I couldn’t be happier with my choice and the experience I had at Essex Prestige.
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Aftersales from Essex Prestige in response to Fantastic local dealership
Hello Mediterranean, Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that you found the perfect Tesla Model Y with us and that the entire process was smooth and efficient. Our team at Essex Prestige always aims to provide seamless and exceptional service, so it’s wonderful to know we achieved that for you. Enjoy your new Tesla, and we look forward to assisting you again in the future. Thank you for choosing Essex Prestige!
Anna, August 2024
"Couldnt of asked for more "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I absolutely love my new car; it’s amazing and has exceeded all my expectations. I’m also extremely happy with the service I received from Essex Prestige. From the initial inquiry to the final purchase, their team was professional, attentive, and genuinely committed to ensuring I had the best experience possible. Their expertise and friendly approach made the entire process smooth and enjoyable. Thank you to Essex Prestige for delivering such excellent service and helping me find the perfect car.
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Aftersales from Essex Prestige in response to Couldnt of asked for more
Hi Anna, Thank you so much for your wonderful review! 🌟 We’re overjoyed to hear that your new car has exceeded all your expectations and that you had such a positive experience with our team at Essex Prestige. Our goal is always to provide professional, attentive, and friendly service, so it’s fantastic to know we succeeded in making your car-buying journey smooth and enjoyable. Enjoy your amazing new car, and we look forward to assisting you again in the future. Thank you for choosing Essex Prestige!
SB G, August 2024
"Highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I can’t recommend Essex Prestige highly enough. They provided me with an outstanding Ford Ranger that has made a significant positive impact on my business. From the moment I began working with them, their professionalism and attention to detail were evident. The Ford Ranger they arranged for me is exactly what I needed. Its performance, reliability, and capabilities have greatly enhanced my business operations. The team at Essex Prestige was incredibly helpful throughout the process, ensuring that I got the right vehicle for my needs. Their exceptional service and dedication to customer satisfaction truly set them apart. I’m thoroughly impressed and grateful for the role Essex Prestige played in improving my business.
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Aftersales from Essex Prestige in response to Highly recommend
Hello SB, Thank you so much for your kind words! We’re thrilled to hear that the Ford Ranger has made such a positive impact on your business. Our team at Essex Prestige always strives to provide the best service and ensure our customers find the perfect vehicle for their needs. Your satisfaction and success are our top priorities, and it’s wonderful to know we could help enhance your business operations. We truly appreciate your recommendation and look forward to assisting you again in the future!
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