Aaron F, February 2025
"Nick made everything straightforward "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
From the start Nick has been great to deal with, he made the whole process smooth and pretty straightforward. I would buy from them again, and even took some business cards from them so I could recommend them to others.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Nick made everything straightforward
Hi Aaron, Thank you so much for your fantastic review! We're thrilled to hear that Nick made the process smooth and straightforward for you. We really appreciate you recommending us to others, and we’d be more than happy to assist you again in the future. If you need anything, don’t hesitate to reach out! Enjoy your new car!
Mr J, February 2025
" 5/5 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Enjoying my Mercedes from Essex Prestige, no issues and I received a good level of customer service. I encountered a couple of minor issues at the start but the staff I dealt with were very apologetic and got everything sorted very quickly for me.
+0 Found this review helpful
Aftersales from Essex Prestige in response to 5/5
Thank you for your great review! We’re so glad to hear you're enjoying your Mercedes and that the team was able to quickly resolve the minor issues. We always aim to provide excellent customer service, and we appreciate your understanding. If you need anything else in the future, we're here to help! Enjoy your ride!
Mr C, February 2025
"Returning customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have bought from Essex Prestige in the past and I will continue to use them, as the staff are so easy to deal with and make the whole process so straightforward, the cars are a good quality and have great service history. This time around I bought a Range Rover sport and I'm thrilled with the car!
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Aftersales from Essex Prestige in response to Returning customer
Thank you so much for your continued support and trust in Essex Prestige! We’re thrilled to hear you’re loving your Range Rover Sport and that the process was as easy and straightforward as always. We truly appreciate your kind words about our staff and the quality of our cars. If you ever need anything else, we’re here to help! Enjoy your new car!
Mr J, February 2025
"Helpful as can be "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After I had bought my Mercedes from Essex Prestige, there was a few parts missing from the car. But as soon as I made the guys aware they posted the parts straight to me, this was so helpful as there was no chasing. The car is perfect, I'm really enjoying it, without a doubt I would consider buying from them again in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Helpful as can be
Hi, Thank you for your wonderful review! We're so glad to hear that we were able to resolve the issue with the missing parts quickly and that you're enjoying your Mercedes. We always aim to make things as easy as possible for our customers, and it’s great to know we met your expectations. We’d love to assist you again in the future—enjoy your car!
Aaron B, February 2025
"Tesla Model Y "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐
+0 Found this review helpful
Aftersales from Essex Prestige in response to Tesla Model Y
Hi Aaron, Thank you for the 4-star review! We really appreciate your feedback. If there’s anything we can do to make your next experience even better, don’t hesitate to let us know. We look forward to helping you again in the future!
Mrs K, February 2025
"Easy and straight forward "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently bought a Volvo XC60 from Essex Prestige and I am pleased to report all has been going good with the car with no issues at al. The salesman make the process so easy and straightforward.
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Aftersales from Essex Prestige in response to Easy and straight forward
Thank you for your great review! We're so happy to hear that everything has been going smoothly with your Volvo XC60 and that the process was easy for you. If you ever need anything in the future, we’re here to help. Enjoy your car!
Mr S, February 2025
"Spot on 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
No issues had in my experience with the guys at Essex Prestige, particularly Dylan he was spot on. The car I bought from them last month was a Nissan Navara, other than a minor issue with the window the vehicle is pretty good and I'm happy with it.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Spot on 👍
Thank you for your kind review! We’re so glad to hear that Dylan provided you with great service and that you’re happy with your Nissan Navara. We appreciate you bringing the window issue to our attention and will make sure everything is addressed. If you need anything else, don’t hesitate to reach out. Enjoy your new vehicle!
Mrs D, February 2025
"Nice people"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff at Essex Prestige are good, they are nice people and provide a nice service to their customers.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Nice people
Thank you so much for your kind words! We're so glad to hear that you had a positive experience with our team. We always aim to provide friendly and helpful service, and we truly appreciate your feedback. If you ever need anything in the future, don't hesitate to reach out!
Mr J, February 2025
"The Tesla is perfect! "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
When I was buying my Tesla Model X from Essex Prestige, they were brilliant. I was trading in a car that we bought from a Audi Franchise and the service was on par to them. I would 100% return again in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to The Tesla is perfect!
Thank you so much for your kind words! We're so glad to hear that you had a positive experience with our team. We always aim to provide friendly and helpful service, and we truly appreciate your feedback. If you ever need anything in the future, don't hesitate to reach out!
Mr S, February 2025
"Good recommendation"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was recommended to Essex Prestige from someone, and it has been a great recommendation for me. The staff were all very good and lovely to deal with. The Mercedes I bought has been just what I was looking for and running as I would expect. I would recommend them to others, and I do check out there website regularly so I'm sure ill be back again in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Good recommendation
Thank you so much for your fantastic review! We’re thrilled to hear that the recommendation led you to us and that your Mercedes is exactly what you were looking for. It’s great to know that you had a positive experience with our team. We truly appreciate your recommendation, and we’ll be here whenever you’re ready for your next car!
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