Radek, January 2025
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Good service
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Aftersales from Essex Prestige in response to Great service
Hi Radek, Thank you for taking the time to leave this review, we are so pleased to hear you have had a good service with us here at Essex Prestige. We hope to be able to help you again in the future. If you need anything don't hesitate to reach out to us.
Radoslaw J, January 2025
"I'm happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm happy with my recent car buying experience at this dealership. 5 stars.
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Aftersales from Essex Prestige in response to I'm happy
Thanks so much for the 5-star review! We’re really glad to hear you had a great car buying experience with us. If you need anything else, don’t hesitate to reach out. Enjoy your new ride!
Hannan A, January 2025
"So far so good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far so good with my Audi A5. I did have to come back to Essex Prestige to have my window replaced, which is all sorted now, I'm just waiting on some sun visors to arrive for everything to be perfect. But the car and the service have been brilliant.
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Aftersales from Essex Prestige in response to So far so good
Hello Hannan, Thanks for the great review! We’re glad to hear everything’s been going well with your Audi A5, and we’re happy that we could sort the window issue for you. Hopefully, those sun visors arrive soon to make everything just right! If you need anything else in the meantime, just let us know. Enjoy the car!
Carrieann B, January 2025
"No issues at all"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 star service. I've had no issues, and I thought Dylan was perfect.
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Aftersales from Essex Prestige in response to No issues at all
Hi Carrieann, Thanks so much for the 5 star review. We’re thrilled to hear everything’s been smooth for you and that Dylan made a great impression. If you need anything else, feel free to reach out. Enjoy your car!
Simon P, January 2025
"Nice little van"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It's a nice little van that I got from this dealership. It's been fit for purpose and going alright for the time I've had it. I wouldn't change anything about my visit, the sales team were perfect.
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Aftersales from Essex Prestige in response to Nice little van
Hi Simon, Thanks for the great review! We're so glad to hear your van is working out perfectly for you. It’s awesome that the sales team made your visit a smooth experience. If you ever need anything else, don’t hesitate to reach out. Enjoy the van!
Wayne M, January 2025
"Quick and easy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Couldn't of asked for much more from Essex Prestige. Any questions I had about the car, they'd come back to me straight away and anything that needed sorting on the Ford was agreed and fixed before the handover. It was as quick and easy as that.
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Aftersales from Essex Prestige in response to Quick and easy
Hi Wayne, Thanks for the awesome review! We’re really glad to hear that we could get everything sorted for you so quickly and easily. It’s great to know we were able to answer all your questions and take care of the Ford before the handover. If you need anything else, don’t hesitate to get in touch! Enjoy the drive!
Richard M, January 2025
"Enjoying the car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’m really enjoying the car and getting on well with it. I had an appointment at 10 o’clock to view the car, but things ran a little over before I got to see it. That said, the team was efficient, and we had the deal done and sorted before lunchtime. A good experience!
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Aftersales from Essex Prestige in response to Enjoying the car
Hi Richard, Thanks for the great feedback! We're so glad to hear you're enjoying the car and that the process went smoothly in the end. We appreciate your patience, and it’s awesome to know the team got everything sorted for you quickly. If you need anything else, just let us know. Enjoy your new ride!
Max H, January 2025
"Good communication "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far my Discovery Sport has been good and the only thing I've noticed is that the charger in the centre console doesn't work, which is why I'd give 4 stars but no issues otherwise. Victor's communication was great and whenever I called him, he answered.
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Aftersales from Essex Prestige in response to Good communication
Hi Max, Thanks for the great review! We're happy to hear you're enjoying your Discovery Sport overall. Apologies for the issue with the charger, but we’ll be sure to look into that for you. It’s great to hear Victor’s communication was spot on – we’ll pass along your feedback! If you need any help with the charger or anything else, just let us know. Enjoy the drive!
Gada D, January 2025
"Very helpful "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased a BMW 8 Series from Essex Prestige, and overall, everything has been fine. Dylan was very helpful throughout the process and was happy for me to take the car out on a test drive, which I appreciated. After agreeing to take the car I arranged for it to be delivered to my home. There was a part issue when it arrived, but the team quickly sent out a replacement, and everything is now sorted. I’m still waiting for the V5 as it's been 4 weeks now, but so far, I’m happy with the car and the service I’ve received.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Very helpful
HI Gada, Thanks for the great review! We're glad to hear you're happy with your BMW 8 Series and that Dylan was able to help make the process smooth for you. Apologies for the wait on the V5—hopefully, it’ll be with you soon! We appreciate your patience and understanding. If you need anything else, just give us a shout! Enjoy the ride!
Richard D, January 2025
"Can't knock the lads"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Can't knock the lads at the dealership to be honest. I was an hour or two late with me travelling from Liverpool and they were happy to wait for me. The Defender has been spot on since. Happy to rate 5*.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Can't knock the lads
Hi Richard, Thanks so much for the great review! We're really glad we could accommodate your timing, with the long trip from Liverpool. It’s awesome to hear your Defender has been spot on! Appreciate the 5-star rating, and if you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride!
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