Mark, December 2020
"smooth and easy process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I travelled quite a while to see this car. I really appreciate the service they provided, the guys were really helpful and couldn't do more for me. They let me take it out on a test drive, I went on my own due to social distancing but they were really great with me and looked after any queries I had. Anyone in the Essex area I would recommend to go to this garage
+0 Found this review helpful
Aftersales from Essex Prestige in response to smooth and easy process
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Johanna, December 2020
"5 star service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My experience at Essex Prestige was fantastic. Absolute 5 star service from the guy that looked after me he was very attentive and made sure I was completely satisfied. He adhered to social distancing guidelines and made sure I felt safe at all times. I love my BMW and I will absolutely come back next time I need a car.
+0 Found this review helpful
Aftersales from Essex Prestige in response to 5 star service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Richie, December 2020
"Audi S4"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A really lovely young lad looked after me while I was purchasing a car at Essex Prestige. He was very attentive and made sure I had everything i needed throughout. Car is all good, service was spot on
+0 Found this review helpful
Aftersales from Essex Prestige in response to Audi S4
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Christian, December 2020
"All good with the car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a really good experience while buying my Tesla at Essex prestige. Victor was brilliant with me. My Range rover is currently for sale through them as well. I would happily use them again for both buying and selling.
+0 Found this review helpful
Aftersales from Essex Prestige in response to All good with the car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Simon J, December 2020
"Great Service as usual "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A very helpful friendly place that go the extra mile to help. Victor was very personable and responsive to our needs. Our third car purchased there and it won’t be the last!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Great Service as usual
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Raymond M, December 2020
"Really smooth process "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Dad needed a new car, but was unable to get out and about during lockdown, so I did the transaction for him. I went to Essex Prestige and bought a Nissan Note, he's made up with it, really happy. The customer service was spot on from start to finish, really helpful, polite and friendly. The whole process was smooth and easy. I would be more than happy to buy here again and recommend!
+1 Found this review helpful
Aftersales from Essex Prestige in response to Really smooth process
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Stuart H, December 2020
"straight forward, easy and quick process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I can't fault Essex Prestige at all, and I can't give anything other than 5 stars for all aspects. I bought a Volkswagen Touareg, there's been no issues at all, the car is brilliant. It's in great condition and the price was really good. I thought the customer service was really good, it was mainly Victor I dealt with, he was easy going, great help and just provided an all-round perfect customer service. I would happily recommend the dealership, mainly for the quality vehicles and the excellent customer service.
+1 Found this review helpful
Aftersales from Essex Prestige in response to straight forward, easy and quick process
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Lewis H, December 2020
"BMW 420D "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I went to Essex Prestige to buy a BMW 420D that I saw online, really happy with how the sale was handled, they were helpful, friendly and really informative. I will defo go back to see them again next time I need something new. The car is great, really enjoying it. I will 100% recommend the dealer to everybody looking for a new car with great service.
+1 Found this review helpful
Aftersales from Essex Prestige in response to BMW 420D
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Pete T, December 2020
"Outstanding car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a Range Rover Sport and the car is lovely, it drives very well and I'm really enjoying it. If I'm honest, I'm actually finding excuses to nip out just so I can drive it, I absolutely love it! I dealt mainly with Jaymie during the sale, and she was incredible, very helpful and accommodating. I also met Dawn during the hand over and she was also fantastic, very friendly. I spoke to a friend of mine before contacting Essex Prestige, and showed him the car I wanted, he said he had bought 2 cars from here and was mega impressed with the service and vehicles, so I trusted his recommendation - I'm very glad I did!! I will use Essex Prestige again in the future and happy to recommend on to others!
+1 Found this review helpful
Aftersales from Essex Prestige in response to Outstanding car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Jenette M, December 2020
"Looked after and valued "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We bought a Volkswagen Golf a few weeks back and we're absolutely loving it, its lovely to drive, very comfortable inside. When we was at the dealership, the staff were lovely, really approachable people, very smiley and helpful and nothing seemed too much. The dealership have been really helpful, even after sale, I really can't complain at all. I will be recommending their expertise to others and we would be more than happy to buy from Essex Prestige again in the future.
+1 Found this review helpful
Aftersales from Essex Prestige in response to Looked after and valued
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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