0% Reviews
replied to
44% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


27 reviews from our car dealer reviews community
Leave a review for Evans Halshaw Vauxhall Bedford
Leave a review

27 reviews from our car dealer reviews community

Leave a review for Evans Halshaw Vauxhall Bedford
Leave a review
"Absolutely disgraceful "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car last week 9th feb driving home and car went into limp mode nearly got a lorry smash into us took the car back the response was absolutely disgusting asking whether we had out right fuel in. They should not be able to sell cars like that its a death trap when chasing up my money i wanted back they were very rude and disrespectful I wouldn’t recommend Evan halshaw Vauxhall Bedford to anyone unless you want a poor excuse for a car!!!

Get Car Finance

Reviewer has confirmed their email address

+5 Found this review helpful
"Appalling "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would not recommend Evans Halshaw Vauxhall Bedford. 3rd issue with my car that was purchased last November. Cost me money in petrol getting it there and back to be fixed, cost me money in taking time off work due to having no car! Customer service is non non existent! Appalling actually! Please don’t buy a car from this dealership all they want is your money once they get that they don’t have time for you.

Get Car Finance

Reviewer has confirmed their email address

+3 Found this review helpful
"Awful "
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service was fine until Evans Halshaw Vauxhall Bedford had my money. Problems after that were an inconvenience to them. E mails not responded to , always busy with customers when you call. Even an e mail tithe principal doesn't seem to merit a response.

"Awful service, should not have returned"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I originally visited this dealership twice in Summer 2014 to view and buy cars that they then decided they did not want to sell (after accepting deposits). More recently, I was looking for a used car and saw a particularly well priced model at this dealership. I debated whether to give this place another go based on my previous poor experiences, but relented as I really liked the car. On my initial visit to test drive the car, service was generally good. I paid a deposit and signed relevant paper work including a finance agreement. I also agreed to Part-ex my old car for £400. I was told they would 'give' me a warranty and Gardx coating - it was never made clear there would be extra costs for these, so I agreed. I live 40 minutes away, so it is fairly convenient, but I wasn't impressed when the salesman demanded I come back the following day to sign more paper work. I had to rush there after a full day at work - which I live an hour away from - pick up kids from nursery and then on to Bedford. Signed 2 forms and was sent on my way. I was told I could pick the car up on a Friday evening (inconvenient due to reasons mentioned above) but the salesman would not let me come on the weekend so I agreed. I booked a half day at work so I would be able to get there in time and then half way through my journey home, the salesman cancelled the pick up and said the finance was not in (which I don't believe based in the dates on my finance agreement), so we had to do it Saturday instead. He was pretty rude about it and on the day, made a real point of telling me it was his day off, even though it looked very much like he was there working to me....he did not care about the inconvenience he had caused me. I had to sign yet more paper work and it was at this point I noticed the invoice totalling £1000 more than I was buying the car for. Basically that was thanks to all the extras the salesman added without informing me. I couldn't be bothered to argue, as I sure he would deny his original wording, but I was livid. Two weeks later and I still don't have my refundable deposit back either, I will NEVER go back to this place.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Unprofessional"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a test drive booked in for 12pm today, drove from Reading, which they knew. They sold it the day before and not one person thought it would be a good idea to contact me. No they let me drive 2 hours to get there, then when I arrived took my name and said oh yes you have came from Reading, take a seat I will get the person who has been allocated to you. Waited for round 5 minutes, then the same man came back and said I have some bad news, the said it had been sold, I asked when, and he then said yesterday. I asked why no one had contacted me and he said well I haven't been involved with this car. Where is the communication between work colleagues and was just plain disrespectful to my daughter and myself. Wanted to give no stars it wouldn't let me.

Get Car Finance

Reviewer has confirmed their email address

+4 Found this review helpful
"Appalling - Staff with bad attitude"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had an appointment today but went in early as i was in town , I wait around for 40 mins no one even acknowledged my existence probably because i was a man in my 30s not a women and not an elderly couple all of who got a welcome , When i managed to catch a sales man to ask a if i could be seen he point at his watch and said with an attitude your early and we are all busy , when i asked why i had not even been acknowledged he spoke to me like i was something he stepped in , I my self am a motor trade professional and this company gives us all a bad name AVOID Evans Halshaw Bedford Vauxhall at all costs !!!

"Appalling "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

went there to view a car. Helpful lady took me over to see two salesmen, both of whom said they were 'busy' with other customers. I was told to wait in seating area. Waited 10 mins and noticed that the two salesmen who had been approached earlier were in fact 'busy' having their sandwiches and talking to their mates in the shop. I walked out. It seems I was the lucky one, looking at the reviews of Evans Halshaw and Bedford in particular, they are a business best avoided. How can I give negative stars for everything?

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Evans Halshaw Vauxhall Bedford is an Franchise dealership that is based in Bedford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
27 reviews2.9 out of 5 stars — Rated Average
Excellent
11
Very Good
1
Average
3
Poor
3
Terrible
9

Add Review

  • Submit new information

  • Contact Information

    Address

    Evans Halshaw Vauxhall Bedford
    Barkers Lane
    Bedford
    Bedford
    MK41 9SD

    Get in touch

    01234 270000
    https://www.evanshalshaw.com/dealers/vauxhall-bedford/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    44%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Evans Halshaw Vauxhall Bedford

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more