Literally the worst garage ever. Would never buy a car here again, wish I hadnt bought the one I did. Car was sold to me with major engine fault, which then took them 7 weeks to sort. During this time the service I received was shocking. Was told multiple times my car would be ready on a set day, only to hear nothing and have to phone and chase then be told it wasnt ready. Garage would never return calls despite multiple messages being left. Second time my car was with them they misdiagnosed the fault. Fault was with alternator, garage said it was battery so had to buy a new one. After getting car back, car broke down again later that night. Had to get recovered to garage who eventually decided it was actually the alternator. Third time, car was with them 3 weeks for clutch problem. Was booked in on a Wednesday morning to get looked at but wasnt actually looked at until the following week. Same farce ensued, having to phone and chase for updates as they would never phone to update me or return voice-mails/ messages. They dont give a toss about customers and treat you like absolute cr*p. Would never recommend anyone to buy a car here, especially a second hand car.
Pat barbour in response to Mark
Totally agree took my car for MOT took 8 weeks warranty expired in that time got 200 compensation. No phone calls
Evans Halshaw Ford Edinburgh is an Franchise dealership that is based in Edinburgh. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Evans Halshaw Ford Edinburgh
Baileyfield Road
Edinburgh
Edinburgh
EH15 1BT
0131 669 6261
https://www.evanshalshaw.com/dealers/ford-edinburgh/
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