Bought my Vauxhall grandland x in January 2024,paid a thousand pounds extra warranty ( piece of mind) as I'm a foster carer/ grandma have toddlers in everyday & need reliability, I do alot of driving around. Sold by sales assistant Avaies & sales manager Hasan . In June 2024 a problem occurred & got worse,took to Wakefield & I needed an instrument panel( I knew nothing of the expense of this part)£12/1300 fitted! And guess what not covered by the warranty! Few complaints, e mails, wrong telephone numbers given ,ignored & fobbed off over & over & still here & nothing! So gone higher & complaints procedure, still nothing ( I will add Hasan never replied to me but Avaies did many times & was as helpful as he possibly could. Today for the first time I needed a new tyre,went to the garage to find out they've not left me a wheel locking key when I've purchased the car! So can't remove the tyre i rung up to be told its too late it's Over a year & the phone put down on me! Absolutely the last straw I'm absolutely disgusted with their customer service & aftercare.Not just £10,000 for a car but £995 extra warranty for a major thing to go wrong less than 5 months later & not be covered! what a farse of a company. I shall be shouting from the rooftops telling people to stay well clear! Shame on you evans halshaw Hyundai Leeds! I was so excited buying a newish car & driving away happy,not anymore!
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I took a 48 month deal out on my Tucson, 24 months in and 2nd service complete in January. £340 a month and an engine management light came on mid February. Disappointing to hear the earliest this could be reviewed was March 27th. No budging, Wakefield Hyundai got me in March 5th and identified a potential fire risk and have my car the last 2 days. Considering it was felt acceptable for me to drive with an engine management light on for 6 weeks while my car was a possible fire risk? Opened my eyes to the level of customer service here.
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Once again looked after by mr Ian kershaw salesman superb customer service cannot fault him thank you
Just like to pass my thanks on to Mr kershaw, I think it's Ian great service recieved
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BIG THANKS TO AKAIB FOR AN EFFORTLESS TRANSACTION, FROM BEGINNING TO END....WHY CANNOT LIFE BE THAT SIMPLE...WILL PURCHASE AGAIN
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Peter was great. Made me feel at ease. Answered all my questions and helped me with all my paperwork. Great part exchange made simple Thank Peter From Sarah
Sold me a 2nd hand car for over 13K. Just had a 5 month service (inside statutory warranty of 6 months) the cost was £1230. New breaks, shockers and more. I'd done under 5k miles. I have a very reputable mechanic who told me there is no way this level of damage could have been incurred in such a short time. EHHL did a service however, before selling, and it met their standards. Something doesn't stack up! Needless to say, they don't want to know. Draw your own conclusions.
Reviewer has confirmed their email address
Just purchased our new Ioniq 6 from Hyundai Leeds. Andrew made the buying experience simple, understandable and honest. I generally find buying a new car a stressful experience but his no pressure honest and professional attitude made it a pleasure. The Ioniq 6 is awesome, awesome to look at and awesome to drive. I can’t wait to change our second car for a new kona. Hopefully we will be seeing you soon Andrew. Thank you
Andrew was welcoming informative and found the right car for our needs. He is really knowledgeable and makes the car buying experience much easier. The handover was great and we would go to him again Thank you Andrew.
Excellent service from Peter. We had looked at Available car and carshop before visiting Hyundai Leeds. Peter was very knowledgeable and immediately made us realise we’d come to the right garage. 10 out of 10 and Hyundai Leeds have a new loyal customer in us.
Reviewer has confirmed their email address
Evans Halshaw Hyundai Leeds is an Franchise dealership that is based in Leeds. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Evans Halshaw Hyundai Leeds
151 Gelderd Road
Leeds
West Yorkshire
LS12 6BZ
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