Truly awful dealership, don’t waste your time, money or effort buying from here. From our own experience and similar reviews on here, dealership seems to be only interested in your money & their targets, and won’t hesitate to bend the truth when it suits them. We were sold a car and warranty under full service history. Service was confirmed at specific date and mileage via email. Yet, when less than a year later when the car broke down (with almost £5K worth of repairs) and the car was on the car repair shop’s rack taken to pieces, that we were told that the car was, in fact, NOT serviced. And the warranty, as a result, meant nothing. This left us with no car for 2 weeks (until a hire one eventually arrived after complaining). This has brought nothing but stress and inconvenience. How can a dealership get it so wrong? Not to mention the time spent on calls and writing multiple emails per day to try to sort it between the dealership, warranty company and the repair shop. A month later and we’ve still not reached a satisfactory outcome. After all this time and anxiety over a car we would’ve never purchased in the first place, had we have known it had no service before buying. Alex Holmes (Dealer Principle) claims they’ve done us a favour, but in reality has done the bare minimum and won’t even compensate us for the despicable service, deceptive sale, inconvenience and stress caused. What way to treat your customers, we will be taking this complaint further.

The worst customer service I’ve ever experienced. Lied to me during a sale (I have proof in email communication) however won’t accept liability. Car in garage just over 1 year later needing £4800 repairs and warranty (which I was sold) is invalid because Evans Halshaw didn’t service the vehicle when they told me they did. Disgusting customer service and a horrible dealer principal who’s only looking after his own interests, not a customer who paid over £25k cash. 1 month in and still not resolved. DO NOT BUY A CAR FROM THIS GARAGE UNDER ANY CIRCUMSTANCES.

Having had a very rude and unhelpful member of staff, in my local Evans Halshaw, Wakefield, I emailed Evans Halshaw and had a lovely call back, from a lady, called Anya. She advised me that the Citroen branch (Evans Halshaw) Mansfield had a Citroen Space Tourer that I could test drive which is very similar to the Peugeot E-Traveller that I am looking to get. My experience both with the Citroen and the Peugeot sales/Motability teams couldn't have been any further apart from the experience in Peugeot/Vauxhall, Wakefield. Initially at Citroen I spoke with Alex, the Manager, who passed me to Jack, well what an absolutely lovely, friendly and chatty guy. We went on a test drive and if I could have gone for the Citroen Space Tourer, I would have bought it there and then (it was out of my price range, unfortunately). I was advised to go over the road to Evans Halshaw that deals with Peugeot and again my experience was amazing. James, aka Jimmy, was so very helpful, there was nothing, that was to much trouble. Every question I had was answered or he spoke to a colleague to get the answers. My husband and I were so impressed, we got both Jack, and Jimmy, a thank you present for making our experience so wonderful. Thank you so much all of you - Rob and I are happier travelling an hour down the motorway than dealing with staff in our local branch.

Brought a car recently from Citroen Mansfield and was really happy with Jack that dealt with us. His customer service was amazing and he helped us resolve certain issues to the best of his ability nothing was too much trouble. Highly recommend asking for Jack to help buy a car he’s down to earth and understands what customers want without the jargon that you normally get from sales people.

I had a wonder around the site today, where I want to acknowledge the variety of car's they had. I was approached by 2 members of the team who showed us around the cars. We may look at test driving this weekend and i am hoping to buy. Cheers

Hi Richard as been great kept me upto date with everything top man

My wife and I have today taken delivery of an used car. The car was exactly as advertised and our experience was very positive thanks to Lem. Lem looked after us very well and there was no hard sell. The new car was competitively priced and after some negotiation we agreed a trade in deal that we were happy with. Thanks very much Lem.

Very friendly and patient. Not at all pushy. Loved the reveal on my new car. Highly recommended. Thanks Brett you're the best....

If you want to be ridiculed, bullied, ripped off and generally treated like a piece of dog muck then this is the place to go. There's a man called Dave who obviously earns a lot of money to talk to people with complaints. No apologies here, just ridiculous price tags to fix what they just broke in our case a gearbox on a C4 not even 5 years old. Please don't ever go here, spend your hard earned money elsewhere.

If I could give 0 stars I would! Worst service ever! Nobody is knowledgeable or can even keep their word! Useless is a still nice description! Kept asking for over a week for the same information and pushed it onto the lender which has already accepted all my papers! Get treated like a non human because of being a foreigner and even asked if I really can afford the car! Get laughed at and when I have enough and cancel the car they happy accept that! Lost the cancellation fees for the insurance and gained not just headache and time loss but also a hard search! The seller said things like "oh yes Santander does my head" and "they annoy me so much" instead of reassuring me through the process of buying a new car! They have told me that the car gets back up for sale but it's not! They have lied to me, while the car probably got sold to someone else already, made the process really annoying and hard for me so I will cancel! Absolutely disgusting! Do yourself a favour and keep looking to find the right car somewhere else instead of falling for this horrible people who just wants to make money and more money! Didn't accept my own lender but wanted to use their own which charges three times more and from which they get their portion as well! Disgusting!