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13 reviews from our car dealer reviews community
Leave a review for Evans Halshaw Vauxhall Newport
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13 reviews from our car dealer reviews community

Leave a review for Evans Halshaw Vauxhall Newport
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"Misrepresentation of vehicles"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Evans Halshaw Newport advertised a car for sale. We viewed and purchased the car. The sales receipt stated that the car was a Meriva 1600 cc. That was exactly what we wanted. We never received a V5, not sure why. We didn’t realise this until we wanted to sell the car. We immediately contacted the DVLA who sent one free of charge as we had never received one. To our horror Evans Halshaw had lied about the car all along. We bought what we thought was a 1600cc car when in fact it turned out to be a 1400cc car. We had no idea and had trusted the dealership to have actually sold us what they had advertised. We called them at once but they weren’t interested. We wrote and they took weeks before telling us...It was an admin error. What kind of stupid excuse is that. So we asked for the national manager but we’re directed to a regional manager who said word for word what the dealership had said. We told them they should take back the car and refund our money. The car wasn’t as advertised or as the sales receipt. If we had known it was a 1400cc we wouldn’t have purchased it. They refused to acknowledge their mistake and just continues to say Admin Error. It’s disgraceful they clearly can’t be trusted. If you deal with them check they’re actually selling you what they say they it is. It may be something completely different. They were dismissive, unprofessional and although they admitted their mistake, it was in black and white on the sale receipt, refused to do anything other than make a ridiculous offer for the vehicle. We would NEVER deal with them again.

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+1 Found this review helpful
"Great Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic from start to finish. Got a great for my old car, a great deal on my new car. The salesman made things quick and easy, talked me through everything and was able to answer any questions. The manager was able to put together a really competitive finance package and the whole exchange/sale was simple, start to finish

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+0 Found this review helpful
"Poor service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On hold waiting to amend a service booking for 15 mins, called back lady apologised then back on hold furthermore. large group, poor service stick with a family owned company !!

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Dealership Information

Evans Halshaw Vauxhall Newport is an Franchise dealership that is based in Newport. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews2.5 out of 5 stars — Rated Poor
Excellent
4
Very Good
0
Average
1
Poor
2
Terrible
6

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  • Contact Information

    Address

    Evans Halshaw Vauxhall Newport
    Leeway Industrial Estate 1 Spytty Road
    Newport
    Newport
    NP19 4SL

    Get in touch

    01633 273414
    https://www.evanshalshaw.com/dealers/vauxhall-newport/

    Opening times

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    Dealership Statistics

    30%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Evans Halshaw Vauxhall Newport

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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