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Sale wasn't too pressured - we came away with a decent car sale but some points for consideration (which will be on a public review in due course) will be the points below: Pros: - A no pressure sales environment. - Sales agent (Adeeb) was very informative despite only being with Evan Halshaw a short period of time. - Sales showroom is welcoming, clean and friendly. Loved seeing the Citroen Saxo on display, very retro! - Were very happy with the vehicle, its clean, practical and so far no engine troubles (touch wood) - drives like a dream. - They were very gracious putting some fuel in to allow us to leave the showroom without worrying about running out of fuel. - Adeeb's manager was also on site to support with the transaction, was also very knowledgeable despite having a short tenure also with EH. - Despite my initial thoughts on the Part-Ex value on our old vehicle coming in low, we did manage to upwards negotiate a little bit on that and gained slightly more on the valuation. I held a possible misconception that part-exchange gives you more "bargaining power" to reduce the cost on the vehicle we were looking to buy instead of simply selling our vehicle via the instant valuation service they provide. Items for consideration: - The part exchange valuation took a bit longer than expected, resulting in Adeeb needing to start discussing guarantee cover and other additional add-ons, which is something I disliked at this point in the sale as I didn't want either of us to waste time talking about this if the part-ex valuation didn't come in at a price we were happy with. Thankfully on this occasion, we still agreed a sale so it was fine but I remember the Car Shop in Sheffield falling afoul of this last year (Part of the same group as EH), it was a complete waste of our time. - Personally, I didn't find the guarantee of 9 months (12 months but your given 3 months as standard without any additional cost as part of the sale) to be of great value at £699 for essentially 9 months worth of additional cover. Whilst there will no doubt be sales data to contradict this view, this is just my personal view that I'd have been happier walking away with a direct debit in place for £10-£20 a month for up to 36 months to cover non wear and tear items. Sadly, the best that could be offered was £100+ a month for 6 months. - When we didn't take up the offer of either guarantee, I got the distinct impression Adeeb felt disappointed as it's highly likely this add on is part of his sales targets. I completely understand Abeed's disappointment and my item for consideration is more towards your Head Office policy for lack of flexibility in the guarantee payment options. - I would also find it useful from a data perspective to know out of how many people who were sold the extra guarantee within the last 12 months, how many of those actually needed to make a claim for either vehicle failure or accidental damage cover during that period. Overall, I would still recommend Evans Halshaw going forward but I would take great care when considering the optional add-ons, peace of mind is great of course but I just personally didn't think it was worth it based on that price tag (I'm sure plenty of people may disagree, which is fine as this is just an opinion).
Don't buy CITROEN car. Worst car ever. Best bit no garage can fix It so It has to go back to dealers. So I took It to Evan Halshaw In Rotherham. PJ64 ENV it's been approx 2 months & they still haven't fixed my car & icing on top they don't know how much longer it'll take no ETA. We're family of 4 ( Autistic 8 year old son) & our life is hard enough without added pressure. It gets better I still have £3000 bill to pay for them to fix my car. WE NEED HELP DESPERATELY.
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I rang dealship tday, I’d got few chips on my car the colour is very unusual. And was told to bring it in because the paint specialist was in that day , he sorted the few minor chips out very professionally and no charge. Thank You. I’m extremely grateful and would highly recommend this dealship , Cheers
The Staff did a great job from the start, he made sure I had all the information about the car and was efficient with the paperwork and delivery. He answered all of my questions and was available around the clock and made me feel secure in my purchase and even after the car was bought he continues to make sure all is well. Thank you for such an easy and great experience
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Had a great experience buying a used car from the Citroen dealership in Rotherham. Went in and looked at a few cars and the salesman was very helpful with narrowing it down to the perfect car with us
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Sold my car to the lady there who was very helpful and professional. better price than we buy any car
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Went in to the Rotherham site to sell my car and even though it was old and high mileage they were still willing to buy it off me. It was an simple process and after a quick look around and signatures they bought my car.
Went into sell my car and was given the same value as I got online. Nothing was deducted as other places tend to Do when you visit in person. Was paid quickly and very happy with the experience. Thank you
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Josh was great helpful and easy to buy from. Car is good
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The staff here are amazing. This is the fourth car I've purchased from Evans Halshaw. This time I got a C3 Aircross CSeries and the customer service was above and beyond. Impressed with the speed it was delivered to my home address while I was kept informed the entire time. Will definitely be back for my 5th car.
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Evans Halshaw Citroen Rotherham is an Franchise dealership that is based in Rotherham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Evans Halshaw Citroen Rotherham
Riverside Way
Rotherham
South Yorkshire
S60 1DS
01709 820555
https://www.evanshalshaw.com/dealers/citroen-rotherham/
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