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46 reviews from our car dealer reviews community
Leave a review for Evans Halshaw Ford Walsall
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46 reviews from our car dealer reviews community

Leave a review for Evans Halshaw Ford Walsall
Leave a review
"Evans Halshaw - Aldwark Road, Rotherham"
2.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a used car transferred from another area. went down to pay for the car, Dealer was ok but i did not trust him. Avoiding all the usual extras BS they throw at you i was still landed with a Vehicle Admin fee of £82 + even had fees to use the credit card to pay for the car, An additional near on £100!. now its booked in for reverse sensors & guess what they want to give it a free health check which you know is going to result in unnecessary work. These people just never give it a rest. I cant wait to get these sensors fitted & walk away from Evans Halshaw & never return.

"Fantastic"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went in to purchase a car as mine had broken down. The car was not perfect, and had marks and a few scratches, but it wasn't a new car and they explained how evans halshaw will spend their time and money on getting the car up to their standard mechanically rather than cosmetically, so I can be sure the car is running 100%. Richard asked his manager if we could buy the 2 year warranty rather than the usual 1 year one they offer on the runabouts, and this was fine, we also had the paint work protection which we really thinks helps us keep the car looking clean. I would highly recommend evans halshaw (ask for Richard!)

"Chris"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dealer didn't return any phone calls. Reception lady was rude and had no knowledge of any vehicle

"Luckyescaper"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This Evans Halshaw branch in Walsall dont return calls. Wouldnt give a monkeys about wasting yours (maybe your kids and babysitters) time. Gutted - car was treble filthy :-( another day wasted!

"Hovlev"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a second hand Mini Cooper S from this Dealership recently, and if we could have got the right spec of car elsewhere, we certainly would have done! On arrival, we firstly had to wait while the car was extracted from the car park, and brought around to the front. It had not been prepared at all, which I would have expected, bearing in mind it had been in stock for a couple of weeks. We took it for a (brief) test drive in a built-up area, and it seemed ok. Having agreed that we would buy the car, we informed the Salesman that we already had finance arranged, but was told that their policy was to only deal with finance arranged by themselves, and payment from any other finance company was unacceptable. Coupled with their 'Admin Fee' added on to the cost of the car, they seem to take every opportunity to grab money, and were trying hard to push extended warranties, paint protection etc. This was eventually sorted out, despite the fact that phone calls were not returned by the Dealer. The car had new tyres fitted by the Dealer, and had allegedly had a full service and check over....... When we arrived home after collecting the car, a distance of around 80 miles, my wife mentioned that the engine seemed to be 'revving a lot, so I took the car out, and found that the clutch was slipping (badly, and getting worse). The Dealer was contacted, and did agree to replacing the clutch, but this entailed their driver having to collect and return the vehicle, which took well over a week. (Quite how a slipping clutch could have got past their eagle-eyed mechanics I'm not entirely sure) A couple of weeks later, we checked tyre pressures, and found them all to be very low. On inspection, we found that when the tyres were rreplaced, the old valves were kept, and were all leaking (no surprises there) So, all in all, the Walsall Branch of Evand Halshaw would appear to be inept, inefficient, and totally devoid of any mechanical knowledge. Apart from that, I haven't got a bad word to say about them!

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"Fizzle"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was passed on from salesman to salesman - none of them returned my calls. I really wanted to buy the car i drove an hour and a half to test drive - nobody senior was available to give me a trade in price for my car - I was told they would call me later that day. No call. I telephoned to chase a couple of days later to say I wanted to buy car and would pay a deposit once figures were confirmed. Was advised another salesman would be dealing with it and call me back with figures. Again no call back. Called again the next day - was told car sold!

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Dealership Information

Evans Halshaw Ford Walsall is an Franchise dealership that is based in Walsall. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
46 reviews2.7 out of 5 stars — Rated Average
Excellent
17
Very Good
2
Average
2
Poor
9
Terrible
16

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  • Contact Information

    Address

    Evans Halshaw Ford Walsall
    Pleck Road
    Walsall
    West Midlands
    WS2 9EX

    Get in touch

    01922 748200
    https://www.evanshalshaw.com/dealers/ford-walsall/

    Opening times

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    Dealership Statistics

    41%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Evans Halshaw Ford Walsall

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