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Evans Halshaw Vauxhall in Worfield are dreadful. I must say I felt sorry for Jack, the salesman, who had no say and had to keep reporting to his ‘business manager’. All I wanted to do was buy the car, ended up leaving after they incessantly tried to flog me extras (they kept on and on, literally not taking no for an answer). I just wanted to buy the car, no finance, no extras, and they would not let me. The so-called business manager was hiding away, looked unkempt and was rude when I tried to talk directly to him. Never had an experience like it. You lost yourself a sale. Please improve on your customer service, it is desperately needed. Blimey.
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My mother and I went to look at Griffin. As they had a good deal on pre- registered cars my mother committed to buying one. Initially she decided to take the finance and was told she’d receive at least £4000 part exchange for her car. On returning home I found that a bank loan would be 1.7% cheaper. When my mother returned to the garage to cancel the finance the next day she was told that should she do that her car would only be worth £3700.. Disgusting! It just illustrates the managers attitude and lack of integrity.. The saleswoman was no better saying the tax was included but then suddenly it wasn’t so buy from this garage at your peril!! Would I recommend Evans Halshaw Vauxhall in Worfield- no certainly not!!
Went to purchase a second hand car from Evans Halshaw Vauxhall Worfield, it was as though they didn't want to sell it and seemed only to do the deal through hp instead of cash. Avoid.
John bates in response to Poor customer service
They have to go through finance options with you so every customer gets treated the same. Its not they are trying to only deal in HP, its they don't want to get fined and prosecuted by not going through the FCA (financial conduct Authority) rulings.
Evans Halshaw Vauxhall Worfield is an Franchise dealership that is based in Bridgnorth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Evans Halshaw Vauxhall Worfield
Bridgnorth Road
Bridgnorth
Shropshire
WV15 5NR
01746 716200
https://www.evanshalshaw.com/dealers/vauxhall-worfield/
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