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89 reviews from our car dealer reviews community
Leave a review for Excellent Cars
Leave a review

89 reviews from our car dealer reviews community

Leave a review for Excellent Cars
Leave a review
"Customer "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Poor service poor cars DON'T BUY ANYTHING!!!!

"BIGGEST LOAD OF RUBBISH IN SHEFFIELD"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

POOR SERVICE, POOR CARS, POOR AFTERCARE. NOEL PALMER IS A CHARLATAN! HAD MONTHS OF ARGUING AND LIES, STILL TRYING TO GET MY DEPOSIT BACK EVEN AFTER THE FINANCIAL OMBUDSMAN HAS RULED IN MY FAVOUR. AVOID AT ALL COSTS, NOTHING BUT CON MEN.

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+5 Found this review helpful
"DO NOT BUY FROM THIS DEALER"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Clio (white 2014) end September 20 costing £6000 after 2 days notice an oil leak, so took it back and they had it almost 1 week. A couple of days after picking it up had another oil leak worse than before where they had to come and have it picked up on a truck, which took almost 2 weeks to repair. Then in December it started to smell of burning and all the warning lights came on and lost its power. I had to get the finance company involved and they sent an independent assessor who said it had so many issues and probably would need a new engine. The finance company had to fight them all the way and I finally got my money back last week (end March) but they sent me a cheque for my deposit. These are a cowboy outfit and should not be allowed to trade!! Please, please avoid if you value your money and sanity, as its been one of the worst experiences of my life!!!

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+6 Found this review helpful
"I got a car 3 weeks ago"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a car 3 weeks ago. Vauxhall Astra guy said can take it back. If anything’s went wrong with it I ringed up cos car just totally died on me at work and guy said it’s not covered don’t expect a car to fuck up in 3 weeks. Explained a few Bit to him. And he like I don’t know what’s u mean clearly shouldn’t be selling cars if u don’t know nothings about them. I wouldn’t buy from them. I wouldn’t recommend them Ever

"Steer clear!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car, had it for 3 days, returned with multiple faults and eventually rejected! Now going through legal action trying to recoup my deposit. Do not waste your money on any vehicle from this dealership.

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+3 Found this review helpful
" Poor service, no people skills"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a white VW Polo for my daughter approx 4 weeks ago; my son and daughter travelled from London to Sheffield to collect, when they arrived the salesman Noel tried to scam them saying the price advertised was for a green Golf and not for the Polo, trying to skank us out of another £400 pounds extra. My son was stern and professionally telling him you cannot treat people and scam people like that and said if he didn't sell us the vehicle as advertised they would return back to London without the car; the rogue salesman relented and the car was purchased. We also paid an extra £199 for 6 months warranty, I was perplexed as to why it didn't have warranty anyway. The vehicle has now encountered issues - break fluid has all leaked out because the cylinder was broken; we contacted Noel yesterday, he dismissed the matter saying we will have to contact RAC Warranty and that it now has nothing to do with him; my daughter tried various departments in RAC to speak with someone and she was passed around like a flamin yoyo, they too were unhelpful; she's now taken it to her local garage to have it fixed and she will be liable to pay. We will be making a formal complaint to The Motor Ombudsman, it's ridiculous that supposed businessman can treat people so callously. DO NOT PURCHASE ANY VEHICLES FROM THIS COMPANY...Scammers

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+2 Found this review helpful
"Shocking Car Dealership!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They give you all the sales bullshit!!! bought a car 6 weeks ago!! said it had a full MOT and after 600 miles if that i need a full set of brakes and discs. shocking service!!! was more interested telling me about his wifes Q7 needed new breaks last week! stay away!

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"Great place "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They’ve really helped me in terms of car finance when I couldn’t sell my current car as it had numerous issues with it. Can’t thank them enough. They’re really friendly and the car show room is spotless too. Thanks again - I would highly recommend

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+0 Found this review helpful
"Cars covered in mould!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been to look around Excellent Cars today looking for a new family vehicle. All the cars upholstery and internal bodywork were covered in surface mould. Put off instantly, its all well and good having balloons etc but take care of your cars first and fore most!

"Poor service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Totally unreliable dealer!

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Dealership Information

Not only do Excellent Cars stock used cars but they also provide finance and part exchange too. Based in Sheffield and covering the surrounding areas they have options such as Ford Focus, Vauxhall Corsa and Suzuki Swift in their stock at any one time.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
89 reviews2.7 out of 5 stars — Rated Average
Excellent
28
Very Good
9
Average
7
Poor
10
Terrible
35

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  • Contact Information

    Address

    Excellent Cars
    Shepcote Lane
    Sheffield
    South Yorkshire
    S9 1QT

    Get in touch

    0114 4469214
    http://www.excellent-cars.co.uk

    Opening times

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    Dealership Statistics

    42%
    Would recommend this dealer to family and friends
    2%
    Percent of reviews responded to by this dealer

    Additional Information About Excellent Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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