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POOR SERVICE, POOR CARS, POOR AFTERCARE. NOEL PALMER IS A CHARLATAN! HAD MONTHS OF ARGUING AND LIES, STILL TRYING TO GET MY DEPOSIT BACK EVEN AFTER THE FINANCIAL OMBUDSMAN HAS RULED IN MY FAVOUR. AVOID AT ALL COSTS, NOTHING BUT CON MEN.
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I bought a Clio (white 2014) end September 20 costing £6000 after 2 days notice an oil leak, so took it back and they had it almost 1 week. A couple of days after picking it up had another oil leak worse than before where they had to come and have it picked up on a truck, which took almost 2 weeks to repair. Then in December it started to smell of burning and all the warning lights came on and lost its power. I had to get the finance company involved and they sent an independent assessor who said it had so many issues and probably would need a new engine. The finance company had to fight them all the way and I finally got my money back last week (end March) but they sent me a cheque for my deposit. These are a cowboy outfit and should not be allowed to trade!! Please, please avoid if you value your money and sanity, as its been one of the worst experiences of my life!!!
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Got a car 3 weeks ago. Vauxhall Astra guy said can take it back. If anything’s went wrong with it I ringed up cos car just totally died on me at work and guy said it’s not covered don’t expect a car to fuck up in 3 weeks. Explained a few Bit to him. And he like I don’t know what’s u mean clearly shouldn’t be selling cars if u don’t know nothings about them. I wouldn’t buy from them. I wouldn’t recommend them Ever
Bought a car, had it for 3 days, returned with multiple faults and eventually rejected! Now going through legal action trying to recoup my deposit. Do not waste your money on any vehicle from this dealership.
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I purchased a white VW Polo for my daughter approx 4 weeks ago; my son and daughter travelled from London to Sheffield to collect, when they arrived the salesman Noel tried to scam them saying the price advertised was for a green Golf and not for the Polo, trying to skank us out of another £400 pounds extra. My son was stern and professionally telling him you cannot treat people and scam people like that and said if he didn't sell us the vehicle as advertised they would return back to London without the car; the rogue salesman relented and the car was purchased. We also paid an extra £199 for 6 months warranty, I was perplexed as to why it didn't have warranty anyway. The vehicle has now encountered issues - break fluid has all leaked out because the cylinder was broken; we contacted Noel yesterday, he dismissed the matter saying we will have to contact RAC Warranty and that it now has nothing to do with him; my daughter tried various departments in RAC to speak with someone and she was passed around like a flamin yoyo, they too were unhelpful; she's now taken it to her local garage to have it fixed and she will be liable to pay. We will be making a formal complaint to The Motor Ombudsman, it's ridiculous that supposed businessman can treat people so callously. DO NOT PURCHASE ANY VEHICLES FROM THIS COMPANY...Scammers
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They give you all the sales bullshit!!! bought a car 6 weeks ago!! said it had a full MOT and after 600 miles if that i need a full set of brakes and discs. shocking service!!! was more interested telling me about his wifes Q7 needed new breaks last week! stay away!
They’ve really helped me in terms of car finance when I couldn’t sell my current car as it had numerous issues with it. Can’t thank them enough. They’re really friendly and the car show room is spotless too. Thanks again - I would highly recommend
Reviewer has confirmed their email address
Been to look around Excellent Cars today looking for a new family vehicle. All the cars upholstery and internal bodywork were covered in surface mould. Put off instantly, its all well and good having balloons etc but take care of your cars first and fore most!
Not only do Excellent Cars stock used cars but they also provide finance and part exchange too. Based in Sheffield and covering the surrounding areas they have options such as Ford Focus, Vauxhall Corsa and Suzuki Swift in their stock at any one time.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent Cars
Shepcote Lane
Sheffield
South Yorkshire
S9 1QT
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