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Very helpful and polite salesman let us browse at our leisure without any interuptions. Collected car on Saturday but unfortunatly had a fault on the heating.rang up and was told to fetch it back for repair which was done quickly and without any fuss. Courtesy car provided while been fixed. Would recommend and would buy again from them
The service from Excellent Cars in Sheffield was very professional, my dad bought a car from them last year and recommended them to me, they treated me very well and the Vauxhall Astra I bought looked brand new.
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Bought a C4 Grand Picasso 1.6hdi vtr+ of them in July, within 3 months the car broke down twice ended up just being the battery no issue was just exchanged for a new one. then one month later car just cut out had AA out and was told EGR valve was at fault, so I phoned them up and explained what had happened and that I had only had the car 4 months an was having major issues with it. Anyway they said no problem we will get you a price for the part and fitting it at one of our garages we use and we will help out with the costs and true to there word 2 days later car was all fixed and they gave me £80 towards cost of repair I just paid the rest they could have just told me no but they did there best to help so as far as I am concerned they was very helpful with me and I would use them again for another car if need be. Well done lads.
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Please look for another car dealership. I bought a Nissan Quashi and didn't even own the car more than a day everything went wrong. When we took the car away after 5 mins the car started shaking at 40 mph so I took it back they changed the brake discs and pads and discs it was meant to have passed a clean MOT. They borrowed us a car in the mean time, they delivered the car to me took the other back , after a day the engine management light came on absolute joke I took the car back, got my car back I traded in and money please I would ask any one not to bother here.
I had a rav 4 from them, in the 1st week the brakes ceased. They replaced all discs and pads no problem ar all. A week after it lost water, took it back and they replaced head gasket. Two days later water gone again because engine had a crack, they replaced the car with no quibble every time. The car was repaired, gave me a car to use, found staff helpful and don't blame them for the faults on the rav and I would recommend them to my friends.
Very happy with the service provided here. I was kept up to date with the work getting carried out on my car and was given a temporary car while the work was done.
Avoid at all costs! I wish I had read reviews before purchasing my car. car isn't as advertised. Told them to get sorted and wanted 3 weeks for a stereo that doesn't work and now no parking camera or sensors. Told they changed turbo. Car blowing blue smoke because of that. Now took back to be repaired again and waited over a week for them to let me know what was going on. Have now contacted finance company about faults and they now have their own investigator on case. Next stop financial ombudsman and trading standards.
I've definitely decided I'll be going back to Excellent Cars for my next car, the cars are reasonably priced and 2 of my mates have also bought cars from here and both received the same great service as I did, I'd recommend them to anyone.
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I would advise no one to buy a car from this dealership. I bought my car and not even 20 mins of owning it and driving home the cars engine light came on. I phoned the guy that dealt with me up and demanded my money back he basically told me there was no chance and he told me to take it back to be looked at which i did the next day even after that the same again happened. I was driving home when the engine light came on, im at the min getting In touch with trading standards. Excellent Cars are nothing but dodgy trust me on this, don't waste your money people.
Matt in response to Jay
Hi, similar situation to myself, how did you get on with getting the money back? currently in the process and want to know what chances I have, thanks
We bought a car from 'not so Excellent Cars'. Heat guard needed to be reattached, CD player swallowed a CD and never worked, Suspension required fixing, clutch was worn but most seriously, the handbrake didn't work and the battery was bulging with a serious risk of it exploding and setting fire to the car, we were warned by an independent mechanic NOT to drive it as it was a hazard. They did deal with the handbrake, suspension and battery but ripped the CD out of the CD player to wreck the radio as well. A disclaimer had to be signed for us to have the car back, stating that we agree to all the 'repairs' and that they would sue us up to a fee of £10,000 if my husband used any form of media to tell anyone about the above. BEWARE 'NOT SO EXCELLENT CARS'.
Not only do Excellent Cars stock used cars but they also provide finance and part exchange too. Based in Sheffield and covering the surrounding areas they have options such as Ford Focus, Vauxhall Corsa and Suzuki Swift in their stock at any one time.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent Cars
Shepcote Lane
Sheffield
South Yorkshire
S9 1QT
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