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17 reviews from our car dealer reviews community
Leave a review for Express Motors London
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17 reviews from our car dealer reviews community

Leave a review for Express Motors London
Leave a review
"Recent purchase"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I happy with my new car, and the great service, that was provided by bob. All that needed to be was done, the car is like new!!!

"Good Dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The dealer knew his stuff! Was very helpful and the car is great.

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"Car purchase"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience of Express Motors is that they are hard working, friendly people, keen to provide a reliable service Robin

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"Dismal"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service by Express Motors London is thankfully unlike any other. I took my partner here to buy a Mini Cooper sb08 plate; blue with white top. The car went wrong almost the day after and they took it in under warranty three times and never repaired it... they kept sending false invoices with no work being completed. It had a serious engine oil leak and petrol pump leak. The car was returned and the garage wouldn’t confirm it for ages which took months to get our money back (like others) and then they wouldn’t refund the warranty and we never did get the money back. Now they have it listed on their website for a grand less than we paid and it proves that the car is an absolute disaster. My partner had such an awful experience with this garage and it had a terrible impact on our relationship, I would certainly not recommend bob or ester as they cheated us out of money and would not repair a car even though under warranty.avoid or pay the price

"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a great experience purchasing my car from Express Motors London. It was even delivered to my home and I had my previously damaged car part-exchanged and collected off my driveway! I couldn’t fault the service and the new car was in a lovely condition when it arrived at my home. Nothing was too much trouble for Esther and the team. Everybody so nice and highly recommended!

"Great purchase "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a wonderful experience buying my car from Express Motors London. Spoke to Bob on the phone but dealt with a lady in the office Esther. No problems with my focus. Went for a test drive with the driver, he didn't say much, but I was just there to check the car. Was a lovely drive. I collected it on the weekend after seeing it on the Monday evening after work. In this time car was checked over and mot certificate given. Great customer service overall bob seemed to know all of his stuff over the phone and Esther had good customer service.

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"Very good salesman"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sales man that was dealing with me when i purchased my Vauxhall Astra from Express Motors was extremely helpful and knowledge. He was able to answer all of my questions and was happy to help. I have had the car since September and I have only had one issue with it which could have been dealt with better but its definitely good value for money. I would very highly recommend this dealership to anyone.

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"dannad"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Terrible experience. The car was cheap, but now I see why. I've spent lots on repairs already and have only owned the car a few months. Seller is unhelpful in resolving problems, is offering minimal contributions towards the repair. This has been dragging on for months and will probably end in small claims court. Avoid!

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+4 Found this review helpful

Jason in response to dannad

I am currently having a similar issue with this dealership. Perhaps you could email me to discuss?

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"Good Overall"
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Back in July I purchased a Vauxhall Corsa from Express Motors The car was immaculate condition other than the front bushes needed replacing. The car is reasonably good value for money and I have had no other issues with the car but I don't think I would recommend this dealership as the service wasn't all there.

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+2 Found this review helpful
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"not good"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a ford focus from this dealership. and I am not happy with them. They tried to make me pay extra for warranty that should have been included in the purchase and there is an issue with the automatic windows not working properly. The price was okay but not great for the standard of the vehicle and the service.

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Dealership Information

Based in Forest Gate; Express Motors London sell a wide range of cars throughout the Greater London area. Every car they sell comes with 12 months MOT and full HPi checks. They also have extended warranties available whether you purchase a Ford Mondeo, Fiat Punto or perhaps an Audi.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
17 reviews3.8 out of 5 stars — Rated Very Good
Excellent
8
Very Good
4
Average
3
Poor
2
Terrible
0

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  • Contact Information

    Address

    Express Motors London
    Green Street
    London
    Greater London
    E7 8JF

    Get in touch

    020 8471 2442
    http://www.express-motors.co.uk

    Opening times

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    Dealership Statistics

    64%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Express Motors London

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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