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11 reviews from our car dealer reviews community
Leave a review for F R Motors
Leave a review

11 reviews from our car dealer reviews community

Leave a review for F R Motors
Leave a review
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a great service from FR the staff were top guys. Had my car for over a month now no problems at all. The staff were really friendly and helped me fill out any paperwork and helped me out with an queries I had. Nice to deal with honest people.

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+0 Found this review helpful
"The Worst Nightmare!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

F R Motors sold me a Peugeot 308 that needs lots of repair, we need to bring this people down ASAP, trades by many names and change numbers, I believe is the owner of the Xclusive Customz, please lets destroy this guy in the courts all toguether. I will open a Facebook group called Sheffield Car Scammer, please all of you, look for it!

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+4 Found this review helpful

Susie in response to The Worst Nightmare!

Did you ever get a response? I don’t even have a number that works anymore.

Steve in response to The Worst Nightmare!

I had same bad experience my son bought his first car with these cowboys. Totally mislead and conned car didn’t even make it home before engine problems spent £3500 on car and then £1200 getting the engine fixed. The guy didn’t want to know afterwards. Even got my son sign that he refused a warranty whilst i was using the bathroom! Would not recommend these people to anyone. They work under different names and numbers cars sellers or customisers

"AVOID "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

FR Motors thinks it’s acceptable to sell unroadworthy cars, then when their customers attempt to contact them to resolve the issues they change their business name. As mentioned, avoid the following as they are all linked: Xclusive customs, FR Motors, Hudson Automotive, James Croft Motors and Smyths motor company. Worst dealership ever. They give other traders a bad name.

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"Disgraceful"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

FR Motors sold me a car with six month warranty and full MOT. Went to my garage for full service as a precaution to be told all brakes, discs and pads needed replacing. This salesman man called himself Adam but also one I spoke to called himself Harry. The mobile number was 07383516249. In December, the engine blew and I contacted 'Adam' who was driving to an airport for his holiday. I contacted another person there who called himself Harry and said he was fed up with Adam as he was doing this sort of thing all the time and he had left the company. They seemed to be together at the time I bought the car. Later this so called Adam became uncontactable but 'Harry' said 'not you again' He said that he was James Croft Motors which comes up with Quattro Motors, FR Motors, Hudson Automotive, coming up as Smiths Motor Group, Bodykitzuk (1936). I sent a registered letter and received a response from Xclusive Customz Ltd which wrote that they sublet to several others. funny, that as cars for sale and a car with a body kit were in the same place. My advice is to stay as far away as possible from these people as they appear to hide under several different companies so as to be difficult to access should anything go wrong. If possible I would have given no stars to this/these companies but could not write a review without giving one.

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+2 Found this review helpful

Sandra Laukyte in response to Disgraceful

Hi, actually i have the same issue, and everything you wrote is the same for me that happened on May 2019. I am still trying to get to that company and get legal advice to how to get my car fixed or return the car. Is there any away how legally force them to stop fooling customers?

John macauley in response to Disgraceful

I’ve got an issue with these. Was told car would have 12 month mot. Went away and they had posted paperwork. Had a 4 month mot. Loads of issues with car and need all new rear brakes. Sensors not working. Engine cover and underplayed missing. Even worse, had a cracked alloy. Contacted them and was told company went bust and folded. Absolute shambles

"DO NOT BUY FROM THESE!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wouldn't even give F R Motors a 1 star! do not buy a car from this rip off garage! i was sold a faulty car with faulty lights, radio, steering rack and engine! after 1 month of having the car my engine management light appeared. I called and text the owner on multiple occasions and even had to try get my finance to speak with them to fix the problems as they were ignoring my calls! worst company! i am now with a car for 5 years that doesn't work.

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+1 Found this review helpful
"Worst value for money"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you decide to buy a car with this dealership just remind yourself that you are throwing money down the drain not only for the unjustified high asking price for the car but also the later repairs that will be done on the car to make it finctionable. I would avoid buying at this dealership at all cost. Not worth the headache

"great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The most friendly helpful garage i have dealt with picked us up from station in the car we were purchasing asked if i would like to drive back to garage .The gentleman who picked us up was friendly helpful we discussed the vehicle on the drive back to the showroom he was honest about what they had done to vehicle . We left the showroom and the gent told me to follow him to the garage and showed me the easiest route back onto the motorway felt more like a friend than a salesman would recommend this company to anyone thank you for all your help.

"OK, but some questions."
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from FR Motors recently with a "3-month warranty" but I'm still waiting for the warranty paperwork nearly 3 months later, despite numerous promises they'd deal with it in response to my phone calls, texts and emails. So I'd feel reluctant to recommend this dealer who I don't think provides the customer service you'd expect.

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"Terrible. "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A truly terrible experience at F R Motors, just a nightmare. Issue after Issue after issue that the dealership would not help with. If it wasn't for my car finance provider for stepping in and helping I would be down a huge amount more money down than what I already was. The dealer didn't want to help. This meant I was without a car for months and cased a lot of hassle! I would never recommend this company. Avoid.

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+5 Found this review helpful
"James is the man!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a great deal from F R Motors when I spoke to James on a car I've had my eyes on, other places just didn't cut it but James was understanding and a great guy.

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Dealership Information

F R Motors is an Independent dealership that is based in Sheffield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Car Sourcing
Finance
GAP Insurance
Motorbike Sales
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Servicing
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Warranty
Ratings
11 reviews2.7 out of 5 stars — Rated Average
Excellent
4
Very Good
0
Average
1
Poor
2
Terrible
4

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  • Contact Information

    Address

    F R Motors
    189 Rutland Street
    Sheffield
    South Yorkshire
    S3 9PT

    Get in touch

    07999 988105
    http://www.fr-motors.co.uk/

    Opening times

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    Dealership Statistics

    36%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About F R Motors

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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