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We spoke to Jay on many occasions, doesn't respond to email, have to constantly chase him and still doesn't get issues resolved. Having to case matter further and maybe to court
Reviewer has confirmed their email address
We purchased a car from Fenlake some 3 weeks ago. We had a test drive there didn't appear to be any issues, that day noticed the brakes juddering, we contacted Fenlake by email the next day to let them know. So far Jay has done nothing. We were also told by telephone and email that the car came with 6 month warranty, and would be serviced. Despite chasing, we are still waiting to see the warranty paperwork as for the service I was slightly dubious now if it had even been carried out, guess what it hasn't. The oil is black and gritty, their air filter is full of bugs, not sure about the oil filter but I guess what, it hasn't. We gave Jay (Fenlake) till 24th March before we took further action. We will contact finance company, trading standards, credit card company and lastly county court to get this matter resolved.
Reviewer has confirmed their email address
SOLD A DUD CAR FROM JAY STILL WAITING FOR MY MONEY BACK. IGNORING ALL CORRESPONDENCE.
Do not buy of this piece of shit called Jay absolute liar and I'm sure he's writing his own 5 star reviews
Jay and the team were very nice, he offered to pick me up from the train station for a test drive, had the alloys refurbed on the car I was buying, I brought the car, nothing wrong with it apart from a part that was needed for part of the roof which we agreed on, to cut the long story short, I am still waiting for my payment for the part, I brought the car in April 2022 and I am writing this in Feb 2023, soon to be a whole year. Such a shame because apart from the payment, everything else was fine! AVOID at all costs.
Reviewer has confirmed their email address
EK in response to Would have been 5 stars, but 0 stars!
UPDATE: I have received my payment from the company, now I have no issues with this garage at all.
Jay very helpful and understanding, fast delivery of the car i required, defo buy a car from there again, thank you
Reviewer has confirmed their email address
Managed to get a lovely car at short notice, easy and quick friendly staff :)
Very helpful and friendly from start to finish I would definitely recommend to friends and family
Reviewer has confirmed their email address
Fenlake are an amazing car dealership, they sorted out the MOT and further replaced parts that were a bit worn on my new car! The guys up there were very polite and got the job done swiftly, efficiently and professionally. MASSIVE thumbs up for fenlake!
Fenlake Car Sales Ltd is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Fenlake Car Sales Ltd
Fenlake Business Centre Fengate
Peterborough
Peterborough
Peterborough
PE1 5XG
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