Jay and the guys had been brilliant helping me purchase my new car. Great communication and very helpful throughout the experience. They went out of there way to help me get exactly what i wanted in a new car & weren’t your typical ‘pushy car sales’ guys!! Would 100% recommend

Very helpful , would recommend

I bought this car online without viewing. The description was accurate and a small issue I had was resolved promptly to my satisfaction. Comms from the dealer was good.

I purchased a motor through Fenlake Car Sales on 12th June 2021. Around 7-10 days after I purchased the car I could not put it in gear and I called Jay to advise him that there was a fault with the clutch. Jay advised me to provide him with several repair quotes and that he would pay for the repairs as the car was under a 3 month warranty. I was unable to have the car put in for repair as the car was hit by a third party and put to a garage to have repairs done to the bodywork through the drivers insurer. This meant the car was away for over two months. When the car was finally returned to me I called Jay to provide him quotes for the repair on the clutch. He ignored my calls and when I finally got a hold of him he kept saying he would call me back - but never did. I believe it was Jay’s intention to ignore me until my warranty had expired as there was only several days of cover left. I put this in writing to him. Jay then advised me again to put the car in the garage and that he would cover the cost. Since then I have had my car repaired by a third party garage and sent the invoice to Jay on 4th October. As Jay ignored the invoice I had to pay for the repairs myself. Since then, I have threatened court action against the garage to which Jay advised he would issue the payment, which he assured me would be in my account by 11th October, however, I did not receive the payment. Then on 11th October Jay assured me payment would be in my account in the forthcoming week- however, I have still not received any payment. Since then, Jay has continued to ignore me and I have had no option but to report the garage to trading standards and try to recover damages through the court as Jay continues to ignore my correspondence. I have been lied to and ripped off by this garage. The car was not of satisfactory quality nor for for the purpose and I have been ignored and lied to time again and left to pay for repairs for which the seller had accepted liability. Please stay away from this untrustworthy and fraudulent garage and buy elsewhere.

The guys were very helpful and sort me out with a good car and even offered me lunch.

Bought a van from here, was nice and easy with great customer service, they got the van ready for me in short space of time, no complaints