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I wouldn’t give a single star if I could absolutely disguising service and the car is unsafe! This place has caused me nothing but stress! I bought a car earlier this year in March, within 14 days it broke down with me and my 6 month old son in the car! What should of been a ten minute trip turned into hours of trying to get back home, The car was stuck in limp mode and couldn’t go faster than 13 mph , battery light was flashing , it has been charged twice once in the first 14 days of owning the vehicle, the red check engine light was flashing constant and flashing up on the centre console informing me the vehicle needed repair. I tried to speak with Steve and only went round in circles, he offered me nothing in writing about fixing the car and when I asked for my money back, changed the subject or would make empty promises. I went to pay for my own diagnostic and booked it in the garage myself , the garage felt sorry for me they did the diagnostic and didn’t charge me, that is customer service! The garage told me the car needed to be taken to Peugeot as it was probably an ECU problem and was only running on 3 cylinders it is not a simple fix. When I explained this to steve he denied anything wrong with the car, and told me the diagnostic was “ a load of rubbish” there was a list as long as the A4 paper handed back to me with faults. I sent photos also to prove this! I explained my consumer rights and requested the car to be fixed or to have my money back this went on for three weeks and I got neither ! I reported him to trading standards and following citizens advice I sent two warning letters about court action and saying this could be rectified if he gave me the money back , I was even fair enough to offer mediation instead of court but even though both letters were signed for with evidence of being handed to the occupant , I got no response and they were sent back to sender, I am now proceeding with court action. Please do not make the same mistake I did, it is not worth the hassle to have cars that are unfit to drive and a dealership that acts as though they don’t want to remain in business due to negligence.
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Bought a Citroen C3 from Ferris Wheels 25/04/24. Steve was SO helpful and obliging. Very friendly and polite. The car was delivered to my home too! Made life much easier. I would highly recommend Ferris Wheels. Thanks again Steve 👍 Michelle
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I bought a Ford Fiesta from them. The price was very good and 3 weeks later everything is fine. reading other reviews I noticed a lot of people complaining of this guy being rude, I have to say he is not the happiest looking guy in the world but we all are different and he is what he is!
Went today to look at a vehicle, as it happens the car was nice and possibly what I was looking for, the salesman (?) spoke to me like something he had just scraped off his shoe. I walked away really quickly. Later in the afternoon I rung him to ask why he had spoken to me that way to be told "yes its just the terminology we use" he issued a vague kind of apology. Its a wonder he manages to sell anything to be honest.
People like this give car traders a really bad name.Very unprofessional rude arrogant attitude wasted hour driving down there to basically look at car from outside.These idiots shudnt be trading at all think we had a lucky escape save urself the headache read there reviews thank you google 🙏🏻 .The reviews on autotrader are definitely fake do your research and stay away.Worst dealers i seen in my time cudnt even make it up,use your hard earned money elas where !!!
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Drove over 2 hours to view. Told we can’t test drive which a proper dealer would let you but NO. Was told he’s driven it for a week and perfect. Must be stupid or deaf. Knocking noise from drivers side front and vibration when pulling off. Jack it up to look for the knock and found nothing but rusty components. Already overpaid for the car to just be ripped off. Shouldn’t even be trading. Joke. Was also told it had full service history. Had one service since 2013. That’s not full.
Saw a car on autotrader and travelled over an hour by public to see it. Je had no manners on the phone and I sensed he was gto be avoided but eventually thought I'd give him a try. Got there he was gone. Carpet sales man nearby tried building him up as good. This man has no manners, can't say hello, gestures at you and won't even let you test drive the car. Asked if that was the smell of the diesel and like a teenage brat he said "Well, don't smell it then". I paused for a few seconds then made my exit. Now I see all the negative reviews, and I swear they are true. Avoid this idiot and potentially lethal cars. Didn't deserve one star.
Reviewer has confirmed their email address
Had 09 zafiza automatic purchased 02/12/2019 Radiator was holed in December....tank was full of water January...both done by the AA under their insurance...Ferris paid the £35 excess in both cases. 5/02/2020 gearbox goes kaput!!! Then he says there is no warranty on the car despite paying the excess twice!!!! You might as well burn your money than giving it to him!!!!!
Car bought March 18 by June 18 new gearbox, diff, beRings, clutch total £1000 for repairs contacted trader and told basically it’s my own fault for driving it!! Garage repaired said it must have been faulty for a while so basically sold a faulty car. Trader said to take him to court if I wished. And was very rude Steer clear of this trader!!
Reviewer has confirmed their email address
Wouldn't even give it 1 star ! Bought a asta estate with a major dpf problem , sold with the problem ! Absolutly disgusted , and if our money isnt returned we will have to seek legal action
Reviewer has confirmed their email address
Ferris Wheels is an Independent dealership that is based in Wednesbury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Ferris Wheels
322-328 Crankhall Lane
Wednesbury
West Midlands
WS10 0DX
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